Absoultely Fantastic

We stayed at the Albert for 3 days initially before returning to Toronto to come home but once we opened the door to our "room" as we thought - we decided to forgoe 2 nites in Toronto and stay on an extra nite in Ottawa. The suite was fantastic - we couldnt believe the luxury for $139.00 p.n. (£70). We were in heaven - 2 bathrooms, living room with playstation, fully fitted out kitchen, queen bed (which was devinely comfortable), balcony. The suite and hotel were spotless, the staff were efficient, extremely helpful and nothing was a bother. We booked this hotel without checking tripadvisor (which we normally do) and could not believe that the hotel was so good!!! The laundry facilities were great - coming to the end of a two week holiday it was nice to have fresh clean clothes to wear! Bus stop is just outside the hotel with a day pass costing only $3 and you can hop on and off anywhere you want. Ottawa in general is a beautiful city for culture, shopping and chilling out! Will definitely be back in Ottawa and staying in the Albert!

IMPRESSED

These suites were more then my family and I expected with great service. Clean, and comfortable. Wish there was a pool, but considering the location it was not something we missed. I woul stay there again in a heart beat.

Wow

I stayed at the Albert at Bay suite hotel in Ottawa 2 nights and I just have one thing to say: wow! The price I paid, which was a rate found on expedia of 119 a night....was worth it. The suite was large and everything was new, and the bed was so comfy. I just loved it! I would deffinatly go back there if I have to stay in Ottawa again.

Brilliant!

We were recommend to stay here by a friend and we were not disappointing - the underground parking is a bit of a tight squeeze and there is a charge but not as much as other hotels. The suites are amazing - spotlessly clean and they leave you everything you need for your kitchen such as washing up liquid, tea towels! They even leave you some biscuits in the room!!!!

The rooms and living space was brilliant and we got a rate of $129 a night - for all that we got this was a total bargain! Its close by everything you need.

Only downside was the gym was just in a hotel room - so not the ideal place - but this is a newish hotel and they were rebuilding a new place for the gym - this was just a temporary measure!

OK Place if The Windows Aren't Broken...

Was in Ottawa for 2 days on a business trip and stayed here the night of September 4th, 2004. Having read the positive reviews here, I thought this was definitely the place to stay. The suite was a lot smaller than expected, but seemingly fine nonetheless. After a very tiring day of flying and meetings, I checked into the hotel and spent 20 minutes waiting for parking because the underground parking ($$) was full and I had to wait for someone to leave so I could park. Headed up to my room where of course, just my luck the key card had not been programmed correctly so I had to go back down to have it fixed. Human error, it happens :)

The first thing I noticed upon a late evening check-in though was the noise coming in from the street below. I thought someone had just left the windows open and I could shut out the noise. Unfortunately it turns out the "security" latches on both ends of the window in the living room were broken so the windows did not close properly. I let it slide though as I figured i would be asleep in the bedroom and would not hear the noise trickling through, plus there was no real danger since I was on the 5th floor. However, as I learned the next morning, the mosquitoes were easily welcomed through those windows in the night. I awoke to several large mosquito bites all over and immediately left and checked into the lovely Courtyard by Marriott.

I did voice my complaints in the comment card upon leaving, however never received any acknowledgement, apologies or response of any kind. It was an extremely disappointing visit to what should have been a lovely stay.

On a positive note though, was very happy to see that a non-smoking suite was readily available and that the suite was so well cleaned.

Awesome!

I just got back from here yesterday and I travelled with my mother,aunt and best friend. We had planned to only stay there for one night and then move on to what we thought would be a better hotel in Montreal that was full on the day we wanted to arrive. Once we got there we were shown the executive one bedroom suite and the two bedroom suite which was WAY WAY too big for us. It was HUGE! Everywhere was very clean also! We ended up choosing the execuitve one bedroom which had a queen bed and a pull out, two washrooms ,kitchen sitting room and living room for $109 a night! Unbelievable!Everyone was very friendliy and helpful and my best friend and I even spent a whole night talking with the receptionist on his night shift. It is an awesome place and thta is why we spent our entire trip there instead of going to another hotel. The only point off is because it is a LITTLE far(walking) from the mall if you are tired/lazy lol GO THERE!

Very comfortable

My husband & I got a package deal with the Albert at Bay hotel. We were not disappointed. The room was very spacious, well equipped and tastefully decorated. It was so refreshing to spend our time in an "apartment" as opposed to just a room! We hardly noticed that the hotel is located in a busy part of the city, because it almost seemed to be soundproof! The staff were courteous, and the food at the Bistro (located in the hotel) was delicious and reasonably priced. The whirlpool wasn't quite as hot as I was hoping, but the atmosphere was relaxing nonetheless. We did find it a little tricky to park before checking in, especially with the hotel traffic. All told, we would definitely visit again.

Great Canadian value

My husband and I recently stayed 3 nights at the Albert on Bay, Ottawa.

Without doubt, this was the most comfortable, cleanest and best value accommodation we experienced during our 5 weeks in Canada. The suite was very spacious with a fully equipped kitchen, the bedroom was comfortable and quiet (lucky perhaps to be on the quiet side of the building) and the bathroom luxurious with huge fluffy towels and good quality toiletries. The do-it-yourself guest laundry operated very efficiently - a much needed facility when on the road for a lengthy time! The front desk staff were extremely helpful and friendly. Next year, when we are back in Canada, I hope we can stay at the Albert on Bay again.

What a Place!

My husband and I had the pleasure of staying at the Albert at Bay the week of July 28th. The room was fantastic - 1 bedroom suite with a full kitchen, dining, living, and private bedroom. The hotel staff was very friendly, accommodating, and informative from the desk staff to the housing staff. We would highly recommend anyone traveling to stay at the Albert. We would definitely be back on a return visit. Thank you!

Wonderfull

Great Location. Great Big Suite. Great full Kitchen, well equipped.

Great High Speed internet in room. Great Water Pressure. Great Big bath towels. Excellent, efficient and helpful staff. Great Price. As a frequent traveler now the only place I will stay in Ottawa.