Ala Moana Hotel

410 Atkinson Drive, Honolulu, Oahu, Hawaii, 96814, United States | 3 star hotel
Searching for availability...
*Prices above are provided by partners for one room, double occupancy and do not include all taxes and fees. Please see our partners for full details.
 

How has this hotel rated in the past?

  What's this?
Discover trends in hotel experiences based on real traveler reviews and ratings. Mouse over circles to see what some travelers had to say.

Location

This 3 star hotel, located in the South Shore area of Honolulu, is near Germaine's Luau, Segway of Hawaii, Hale Koa Luau, and Navatek I.
Map this hotel

Amenities

       

    TravelPod Member ReviewsAla Moana Hotel Honolulu

    Reviewed by heilanit

    Perfect place to stay in Hawaii

    Reviewed Nov 12, 2013
    by (3 reviews) , United States Flag of United States

    This place is awesome, the rooms are clean and fresh, the service is good, people are polite. People like me who likes shopping, it's the perfect place to stay, close to the hotel, there's the Ala Moana Shopping center, good place if you want to spend money.

    The Ala Moana Hotel
    Ewa Beach, United States

    This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

    Historical Traveler Reviews Ala Moana Hotel Honolulu

    Don't believe the bad reviews!

    from

    The Ala Moana is no Hyatt Regency, but it ain't that bad either! When I got my room my phone, shower, and television did not work, but while I was gone all problems were fixed. The staff was courteous, the room was fine, the breakfast was fine, and it is a fine place to stay.

    Awful Service

    from

    The Bellmen broke my luggage while moving it from the tourist holding area to my room. Had to pry it open because the zipper got smashed. The Ala Moana did NOTHING about it. The security officer was actually quite rude!

    Would go back

    from

    I loved the view of the city from the balcony, especially at night time. I fell in love there, and I would definately go back! The staff was very much accomodating.

    Worst Service Ever

    from

    Do not believe that this place is beachfront; be prepared to walk a mile to the beach park. Do not have an alternative lifestyle, because no matter how many times you confirm the king size bed they will transfer you at check-in to two double beds. Never mind that you are attending a professional conference at their hotel, the help will repeatedly be rude to you. After my room change, in my next room the television was not functioning; I was condescendingly advised to try "using the remote". They would not move me again, instead they made me wait for an hour until a technician came to the same conclusion as I had, and brough in a different TV. The walls are thin and a screaming baby kept me up all night, and the bathroom and porch both had omnipresent loud motors. On my last day there, a rude employee in a suit told me I could not eat my conference boxed lunch from their hotel, on the back walkway to the shopping center although there were plenty of smokers using the ramp. He was extremely rude and would not answer me when I asked him why three times. To top it all off, the elevators like to skip floors and are often bumpy to the point you are terrified. This was the worst hotel experience I have ever had.

    Great location, OK rooms, Good rates

    from

    I stay here every time I go through Hono (2 times a year, coming and going) because of it's location within walking distance of the mall (which has an excellent Italian restaurant). The rooms are standard and in the past have been a little threadbare but they seemed to have upgraded in the last year or so. Small pool with a bar is nice as well.

    The food in the restaurants is very good but a little expensive. The room rates are good for Hono for this level of hotel.

    Stay away

    from

    This place is awful. The service is terrible, as the front desk employees are slow and rarely helpful. The room furniture is old and comparable to dorm furniture. I was there for 2 days before switching hotels, after finding cockroaches running around my bathroom on the 31st floor(supposedly an upgraded room). The lobby is impressive, and the location to the mall is good. But if you want a courteous staff, and clean room, stay elsewhere.

    Decent Stay for Business

    from

    Booked this hotel for the first time due to location to Ala Moana Mall and Ward's Corner area. Had a city view overlooking the back streets.

    Room had a continual running toilet and moldy shower curtain. Notified the front desk at 6:00 am the next morning and both issues wer fixed by the time I retruned from work that day. Front desk was aghast that my room wasn't up to par. Room was quiet. Great rate. Parking is easy and underneath. I like that it is away from Waikiki. Ala Mall has a food market which was conveinent. Easier access to H1 than from Hilton area of Waikiki.I would like to hav a data port located near / at the desk rather than having to string the hone across the room.

    Ala Moana Hotel is convenient!

    from

    I actually grew up in Hawaii and I've stayed at the Ala Moana Hotel so many times, I've already lost count. It is SO convenient, it's connected to the best shopping center, Ala Moana Shopping Center, and is located less than 1/2 a mile from the Waikiki hustle and bustle.

    Traffic and parking in Waikiki can get really hectic and the Ala Moana has great ocean views if you get a partial ocean/high floor. I think it has great rates for the ammenities.

    Kinda Dumpy-Nice Lobby and bar

    from

    Stayed here a few times because its inexpensive. Has a nice lobby and is connected to the Ala Moana mall. The bar on the top is cool, with great views and a decent band (Ask for Mr Magic, the resident bartender/magician!) The rooms are kind of dumpy, very standard motel quality with those "foam rubber" blankets and rarely washed bedspreads we've all come to know and loathe. Trying to set up an internet connection and use the room as an office was a pain. This place hasnt been upgraded in years.

    Talk about convenient!

    from

    I have stayed there over 10 times because of it's convenience. It's connected to the shopping center so it makes it possible to go back and forth from the hotel and thus avoid carrying a lot of shopping bags! All buses go through Ala Moana so transportation is not a problem. The Ala Moana beach park is just across the street too. All this without the hustle and bustle of Waikiki!

    The rooms are very simple, but spacious and clean. A wonderful sunset can be seen from the ocean view rooms, but if you get the corner room the shades will have to be drawn at sundown as it's too bright. The staffs are always friendly and you don't get that "too formal" attitude so it encourages you to seek their help if you need it.

    TripAdvisor Reviews Ala Moana Hotel Honolulu

    3.50 of 5 stars Very Good
     

    Travel Blogs from Honolulu

    My trip in Ala moana

    A travel blog entry by heilanit on Nov 12, 2013

    1 photo

    I really enjoy this place, it was a good experience for me. I went there with my father in august and I really enjoy it. The beds are big and the bathroom is optional to. I like the way the hotel was built. Near you have the Ala Moana Shopping center, it was the perfect place for me.

    Video

    Exploring Oahu

    A travel blog entry by chris_a on Jun 01, 2014

    6 photos

    ... and telling her friend how she had had a stroke eight years ago and didn't want to sleep on her own as a result, the grey-haired wild man who kept laughing at something, even though there was no-one talking to him - and the list goes on. It brought to mind "Riding the Bus with my Sister", a memoir we had read for Book Club a few years ago, about a young woman with a developmental disability whose lifestyle revolves around riding the fixed route buses in her ...

    Honolulu, San Francisco on to Niagra Falls

    A travel blog entry by robyn4215 on May 02, 2014

    11 photos

    ... she couldn't get over the size of her meal, even when we asked for kiddies size - we actually shared the one meal as a result. Finally we thankfully departed that hot hotel room early next morning( can't wait to do a trip advisor review of this place!) head off to Buffalo, via Philadelphia and onwards to Niagra Falls ... A little colder we are told with a max forecast of 12 degrees and minimum of zero!!! .... Just a prelim.... Wait the next installment about "cutie pie" on the bus to ...

    Hello again

    A travel blog entry by steve88 on Apr 29, 2014

    5 photos

    ... in 2 days for Waikiki on Thursday which will be interesting. I feel like I prolly won't meet the same cool people but need to check the place out like all other tourists. Hiring a mod ped which will be a hoot! The suns out today so might work more on my tan as well. I did speak to a girl, Jen from NYC, that has been teaching English abroad. She did a tefl course, apparently I can do a 4 week online course for 200 or so, which I'm ...

    Aloha!

    A travel blog entry by niccis on Apr 18, 2014

    2 comments, 18 photos

    ... where he was going too and alas we were both heading where we each thought where we needed to be and we ended just going around the whole thing.. good exercise at least.
    We had brekky at the mall and it was shocking and interesting to see all the meals people were eating for breakfast. I had some nice pancakes with macadamia cream, matt had a subway phillysteak melt.. i was so excited for a hash brown and it turned out to be potato gems. They were nice but no ...

    Traveler Photos Ala Moana Hotel Honolulu

    Bubba Gumps Restaurant
    Honolulu, United States
    Dining at the bar at Bubba Gumps
    Honolulu, United States
    The Ala Moana Hotel
    Ewa Beach, United States