Ala Moana Hotel

Address: 410 Atkinson Drive, Honolulu, Oahu, Hawaii, 96814, United States | 3 star hotel
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This 3 star hotel, located in the South Shore area of Honolulu, is near Germaine's Luau, Segway of Hawaii, Hale Koa Luau, and Navatek I.
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      TravelPod Member ReviewsAla Moana Hotel Honolulu

      Reviewed by jackshambrook


      by (1 review) , Australia Flag of Australia

      Great hotel

      This review is the subjective opinion of a TravelPod member and not of

      Reviewed by heilanit

      Perfect place to stay in Hawaii

      Reviewed Nov 12, 2013
      by (3 reviews) , United States Flag of United States

      This place is awesome, the rooms are clean and fresh, the service is good, people are polite. People like me who likes shopping, it's the perfect place to stay, close to the hotel, there's the Ala Moana Shopping center, good place if you want to spend money.

      The Ala Moana Hotel
      Ewa Beach, United States

      This review is the subjective opinion of a TravelPod member and not of

      Historical Traveler Reviews Ala Moana Hotel Honolulu

      Don't believe the bad reviews!


      The Ala Moana is no Hyatt Regency, but it ain't that bad either! When I got my room my phone, shower, and television did not work, but while I was gone all problems were fixed. The staff was courteous, the room was fine, the breakfast was fine, and it is a fine place to stay.

      Awful Service


      The Bellmen broke my luggage while moving it from the tourist holding area to my room. Had to pry it open because the zipper got smashed. The Ala Moana did NOTHING about it. The security officer was actually quite rude!

      Would go back


      I loved the view of the city from the balcony, especially at night time. I fell in love there, and I would definately go back! The staff was very much accomodating.

      Worst Service Ever


      Do not believe that this place is beachfront; be prepared to walk a mile to the beach park. Do not have an alternative lifestyle, because no matter how many times you confirm the king size bed they will transfer you at check-in to two double beds. Never mind that you are attending a professional conference at their hotel, the help will repeatedly be rude to you. After my room change, in my next room the television was not functioning; I was condescendingly advised to try "using the remote". They would not move me again, instead they made me wait for an hour until a technician came to the same conclusion as I had, and brough in a different TV. The walls are thin and a screaming baby kept me up all night, and the bathroom and porch both had omnipresent loud motors. On my last day there, a rude employee in a suit told me I could not eat my conference boxed lunch from their hotel, on the back walkway to the shopping center although there were plenty of smokers using the ramp. He was extremely rude and would not answer me when I asked him why three times. To top it all off, the elevators like to skip floors and are often bumpy to the point you are terrified. This was the worst hotel experience I have ever had.

      Great location, OK rooms, Good rates


      I stay here every time I go through Hono (2 times a year, coming and going) because of it's location within walking distance of the mall (which has an excellent Italian restaurant). The rooms are standard and in the past have been a little threadbare but they seemed to have upgraded in the last year or so. Small pool with a bar is nice as well.

      The food in the restaurants is very good but a little expensive. The room rates are good for Hono for this level of hotel.

      Stay away


      This place is awful. The service is terrible, as the front desk employees are slow and rarely helpful. The room furniture is old and comparable to dorm furniture. I was there for 2 days before switching hotels, after finding cockroaches running around my bathroom on the 31st floor(supposedly an upgraded room). The lobby is impressive, and the location to the mall is good. But if you want a courteous staff, and clean room, stay elsewhere.

      Decent Stay for Business


      Booked this hotel for the first time due to location to Ala Moana Mall and Ward's Corner area. Had a city view overlooking the back streets.

      Room had a continual running toilet and moldy shower curtain. Notified the front desk at 6:00 am the next morning and both issues wer fixed by the time I retruned from work that day. Front desk was aghast that my room wasn't up to par. Room was quiet. Great rate. Parking is easy and underneath. I like that it is away from Waikiki. Ala Mall has a food market which was conveinent. Easier access to H1 than from Hilton area of Waikiki.I would like to hav a data port located near / at the desk rather than having to string the hone across the room.

      Ala Moana Hotel is convenient!


      I actually grew up in Hawaii and I've stayed at the Ala Moana Hotel so many times, I've already lost count. It is SO convenient, it's connected to the best shopping center, Ala Moana Shopping Center, and is located less than 1/2 a mile from the Waikiki hustle and bustle.

      Traffic and parking in Waikiki can get really hectic and the Ala Moana has great ocean views if you get a partial ocean/high floor. I think it has great rates for the ammenities.

      Kinda Dumpy-Nice Lobby and bar


      Stayed here a few times because its inexpensive. Has a nice lobby and is connected to the Ala Moana mall. The bar on the top is cool, with great views and a decent band (Ask for Mr Magic, the resident bartender/magician!) The rooms are kind of dumpy, very standard motel quality with those "foam rubber" blankets and rarely washed bedspreads we've all come to know and loathe. Trying to set up an internet connection and use the room as an office was a pain. This place hasnt been upgraded in years.

      Talk about convenient!


      I have stayed there over 10 times because of it's convenience. It's connected to the shopping center so it makes it possible to go back and forth from the hotel and thus avoid carrying a lot of shopping bags! All buses go through Ala Moana so transportation is not a problem. The Ala Moana beach park is just across the street too. All this without the hustle and bustle of Waikiki!

      The rooms are very simple, but spacious and clean. A wonderful sunset can be seen from the ocean view rooms, but if you get the corner room the shades will have to be drawn at sundown as it's too bright. The staffs are always friendly and you don't get that "too formal" attitude so it encourages you to seek their help if you need it.

      TripAdvisor Reviews Ala Moana Hotel Honolulu

      3.50 of 5 stars Very Good

      Travel Blogs from Honolulu

      Day 18 - Waikiki Beach, Honolulu

      A travel blog entry by pat-bentley on Sep 24, 2014

      4 photos

      ... and their green-goddess smoothies are also raved about. Looking forward to that! Another thing we love doing is going for a walk along Kalakaua Avenue and Waikiki beach as it gets dark. The street just comes alive with the lovely restaurants, bars and cafes. It has a very relaxed island feel. We tend to round the day off on our balcony - the night view towards the beach and the Pacific very captivating and overwhelmingly beautiful, especially over a glass or two of wine. ...

      Shopping!! :)

      A travel blog entry by stephjoe on Aug 17, 2014

      ... sat right in the window encouraging more patrons, as it was empty when we went in (and looked a little dodgy but we had a coupon so stayed!). On the way home we walked through Duke's market. This was a very narrow passage between stalls on both sides selling all sorts of local nicknacks (lots of carved wood, flower hair grips, sarongs and turtle jewellery) and seeming to pass in repetitive ...

      Aperture, shutter, what does it all mean Bazzle!

      A travel blog entry by hjurecko on Jun 23, 2014

      4 comments, 20 photos

      ... as to whether I even remember how to do everything he taught me. Aperture, shutter, what does it all mean Bazzle!

      We stopped for a quick bite to eat at a local market. It was the bomb dot com. I still find myself salivating over that bagel sammie! Afterwards, Alex would introduce us to a really cool little spot off the beaten path. That's what I loved about this tour. It was unique and unlike most others. We could get to know each ...

      I survived

      A travel blog entry by makayla.brannen on Jun 03, 2014

      8 photos

      ... to seeing in kids so young. For example, I overheard a conversation in which four students were fighting over which job was the best for their parents to have that went something like this:
      Kid 1 - "Yeah well my dad's job is better cuz your mom is in the navy, her ship could totally sink and she'd die."
      Kid 2- "Yeah well my dad's job is better cuz your dad is in the airforce and planes are the most likely to crash."
      Kid 3- "Yeah well my mom's is better cuz your dad is ...

      Traveler Photos Ala Moana Hotel Honolulu

      Dining at the bar at Bubba Gumps
      Honolulu, United States
      The Ala Moana Hotel
      Ewa Beach, United States
      Bubba Gumps Restaurant
      Honolulu, United States