Ala Moana Hotel

Address: 410 Atkinson Drive, Honolulu, Oahu, Hawaii, 96814, United States | 3 star hotel
 
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Location

This 3 star hotel, located in the South Shore area of Honolulu, is near Germaine's Luau, Segway of Hawaii, Hale Koa Luau, and Navatek I.
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Amenities

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      TravelPod Member ReviewsAla Moana Hotel Honolulu

      Reviewed by jackshambrook

      Review

      Reviewed Dec 8, 2014
      by (1 review) , Australia Flag of Australia

      Great hotel

      This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

      Reviewed by heilanit

      Perfect place to stay in Hawaii

      Reviewed Nov 12, 2013
      by (3 reviews) , United States Flag of United States

      This place is awesome, the rooms are clean and fresh, the service is good, people are polite. People like me who likes shopping, it's the perfect place to stay, close to the hotel, there's the Ala Moana Shopping center, good place if you want to spend money.

      The Ala Moana Hotel
      Ewa Beach, United States

      This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

      Historical Traveler Reviews Ala Moana Hotel Honolulu

      Don't believe the bad reviews!

      from

      The Ala Moana is no Hyatt Regency, but it ain't that bad either! When I got my room my phone, shower, and television did not work, but while I was gone all problems were fixed. The staff was courteous, the room was fine, the breakfast was fine, and it is a fine place to stay.

      Awful Service

      from

      The Bellmen broke my luggage while moving it from the tourist holding area to my room. Had to pry it open because the zipper got smashed. The Ala Moana did NOTHING about it. The security officer was actually quite rude!

      Would go back

      from

      I loved the view of the city from the balcony, especially at night time. I fell in love there, and I would definately go back! The staff was very much accomodating.

      Worst Service Ever

      from

      Do not believe that this place is beachfront; be prepared to walk a mile to the beach park. Do not have an alternative lifestyle, because no matter how many times you confirm the king size bed they will transfer you at check-in to two double beds. Never mind that you are attending a professional conference at their hotel, the help will repeatedly be rude to you. After my room change, in my next room the television was not functioning; I was condescendingly advised to try "using the remote". They would not move me again, instead they made me wait for an hour until a technician came to the same conclusion as I had, and brough in a different TV. The walls are thin and a screaming baby kept me up all night, and the bathroom and porch both had omnipresent loud motors. On my last day there, a rude employee in a suit told me I could not eat my conference boxed lunch from their hotel, on the back walkway to the shopping center although there were plenty of smokers using the ramp. He was extremely rude and would not answer me when I asked him why three times. To top it all off, the elevators like to skip floors and are often bumpy to the point you are terrified. This was the worst hotel experience I have ever had.

      Great location, OK rooms, Good rates

      from

      I stay here every time I go through Hono (2 times a year, coming and going) because of it's location within walking distance of the mall (which has an excellent Italian restaurant). The rooms are standard and in the past have been a little threadbare but they seemed to have upgraded in the last year or so. Small pool with a bar is nice as well.

      The food in the restaurants is very good but a little expensive. The room rates are good for Hono for this level of hotel.

      Stay away

      from

      This place is awful. The service is terrible, as the front desk employees are slow and rarely helpful. The room furniture is old and comparable to dorm furniture. I was there for 2 days before switching hotels, after finding cockroaches running around my bathroom on the 31st floor(supposedly an upgraded room). The lobby is impressive, and the location to the mall is good. But if you want a courteous staff, and clean room, stay elsewhere.

      Decent Stay for Business

      from

      Booked this hotel for the first time due to location to Ala Moana Mall and Ward's Corner area. Had a city view overlooking the back streets.

      Room had a continual running toilet and moldy shower curtain. Notified the front desk at 6:00 am the next morning and both issues wer fixed by the time I retruned from work that day. Front desk was aghast that my room wasn't up to par. Room was quiet. Great rate. Parking is easy and underneath. I like that it is away from Waikiki. Ala Mall has a food market which was conveinent. Easier access to H1 than from Hilton area of Waikiki.I would like to hav a data port located near / at the desk rather than having to string the hone across the room.

      Ala Moana Hotel is convenient!

      from

      I actually grew up in Hawaii and I've stayed at the Ala Moana Hotel so many times, I've already lost count. It is SO convenient, it's connected to the best shopping center, Ala Moana Shopping Center, and is located less than 1/2 a mile from the Waikiki hustle and bustle.

      Traffic and parking in Waikiki can get really hectic and the Ala Moana has great ocean views if you get a partial ocean/high floor. I think it has great rates for the ammenities.

      Kinda Dumpy-Nice Lobby and bar

      from

      Stayed here a few times because its inexpensive. Has a nice lobby and is connected to the Ala Moana mall. The bar on the top is cool, with great views and a decent band (Ask for Mr Magic, the resident bartender/magician!) The rooms are kind of dumpy, very standard motel quality with those "foam rubber" blankets and rarely washed bedspreads we've all come to know and loathe. Trying to set up an internet connection and use the room as an office was a pain. This place hasnt been upgraded in years.

      Talk about convenient!

      from

      I have stayed there over 10 times because of it's convenience. It's connected to the shopping center so it makes it possible to go back and forth from the hotel and thus avoid carrying a lot of shopping bags! All buses go through Ala Moana so transportation is not a problem. The Ala Moana beach park is just across the street too. All this without the hustle and bustle of Waikiki!

      The rooms are very simple, but spacious and clean. A wonderful sunset can be seen from the ocean view rooms, but if you get the corner room the shades will have to be drawn at sundown as it's too bright. The staffs are always friendly and you don't get that "too formal" attitude so it encourages you to seek their help if you need it.

      TripAdvisor Reviews Ala Moana Hotel Honolulu

      3.50 of 5 stars Very Good
       

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      Traveler Photos Ala Moana Hotel Honolulu

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