Nothing Great

This hotel is nothing special. I've stayed here several times and would rather stay somewhere else but there isn't anything else in the area. The rooms are OK, ask for a room in the newer tower. This hotel is right next to the runway at Van Nuys airport which is pretty cool if you like planes. Lots of private jets taking off and landing and some rooms overlook the runway. I called the 24 hour room service just before 10pm...received voicemail stating they were busy and to leave a message so they could call back ASAP...left VM and asked to get a call back...never got a call back! At least they have free high speed internet.

Slipping

The AirTel used to be a great hotel to stay in, now it's mediocre.

The breakfast buffet continues to be good along with an excellent waitstaff in the morning.

But the green walls in the dining room are horrible. Who ever decided that pea green makes morning coffee palatable should be condemend to eat in this pea green hell the rest of their days.

The rooms are spacious enough but in sad repair. The bathroom in my room had a mold. That someone had made an unsightly repair to the door jamb in my room was evidence of a managment that has ceased to care and is too cheap to hire a professional maintanence person. Or perhaps they just don't know any better. I'm not sure which is worse. The heater in my room was not working and the front desk clerk apparently felt powerless to do anything about it. She was polite yet clueless.

Don't pay full price for this hotel but if you get a good deal it's okay.

Dress warm.

Friendly staff, not the lap of luxury

Room: space and décor

The room was quite large. The bathroom was unusually large. Décor seemed like it needed an update. I would say the vintage was early 1990's. The furniture was functional, but definitely out of style. The entire hotel had a "cheap" feel to it, i.e., the floors and walls seemed hollow. The windows were thin, which is definitely a problem considering that the hotel is adjacent to the Van Nuys airport, and the runway is probably no more than a quarter mile away. The flights seemed to run between 7am and 11pm.

Room: Cleanliness

The room was perfectly clean upon arrival, and cleaned well every day we were there. I have to give them credit for doing a great job despite the mess that our 18-month-old daughter made!

Room: Amenities (TV, Coffee, desk, view, couch, chair, etc)

A desk was provided with an Ethernet hookup. The connection didn't work on the day we arrived, but did work on subsequent days. A small couch and coffee table were also provided. There was a coffee maker as well. We rented a fridge for our stay, which they provided for only $5.00 per day. It was quite large.

Hotel: Amenities (Restaurant, room service, workout facilities, pool, transportation)

There are 2 restaurants on premises: one that's casual and one that looked a little more formal, along with a bar. I did not visit any of these during our stay. We did order room service, and the food was quite good. There were plenty of menu choices and the prices seemed fair for a hotel.

Hotel: Location

The location is quite close to the 405, the 101 and Sherman Way. This does make it fairly quick and easy to get to various locations around LA, however the hotel itself is not really close to any LA attractions. The hotel is adjacent to an airport, and the neighborhood around the hotel is generally multi-family residential, lacking many interesting restaurants or shops.

Hotel: Staff - courtesy, attitude and promptness

The staff was quite friendly. I did have some problems with the toilet, and those problems were quickly addressed. When we ordered a rental fridge, it arrived quickly.

Value:

We paid $63.00 per night on Priceline. That seems about what you should pay for a hotel of this type, with these amenities. I would recommend the Airtel at the rate we paid, but no higher.

Clean, great service, great breakfast

I, along with a collegue, stayed in the Airtel because it was nearby the software training we were attending in Northridge. The staff was very friendly and helpful. Rooms were spacious with free WiFi and Bath & Body works soaps, etc supplied. Beds were comfortable and even though the hotel is directly next to a runway, pretty quiet from 10PM-7AM.

The breakfast, consisting of eggs, bacon, sausage, cereal, friut & veg, is very good and costs only$8. The bar is a quiet and convienent place to get a nightcap.

The area is not the greatest, but you are in Los Angles, not Disneyland. Parking was pretty steep, but well worth the cost. This hotel was a great stay and reasonably priced. I would recommend it for the business traveler more than a family.

Nothing Special

This hotel is about 15 minites from Universal Studios. The front desk person was a little less then courteous. He looked at me like I was an alien when I asked for extra pillows. We were just looking for a hotel nearby Universal Studios, but wound up with this one through Priceline. The beds were hard. The bathtub is run down looking. The rooms are pretty large. I did get my extra pillows. Parking is $8.00. I don't understand why hotels, especially this one, charges for parking. Nothing is really nearby. The neighborhood isn't really terrific.

Good for pilots

This hotel, located adjacent to Van Nuys Airport, may be nice for those who arrive by private plane because they never need to venture into the surrounding neighborhood, best described as ugly industrial. If you are a private pilot or like airports in general, this is the hotel for you, but for ordinary travelers the Airtel Plaza Hotel is overpriced and poorly located.

Nice hotel, not nice area

Went with a large group of students. Totally innappropriate area for kids. The hotel itself was nice, but there were no restaurants within walking distance. (kids cannot afford the hotel restaurant) The hot tubs and jacuzzis were lovely, but again, not the nicest area.Oh, and pay the extra to park in their secure lot.

Pleasantly surprised

We ended up diverting to Van Nuys because of fog at SMO and decided to stay at the Airtel. While the front desk had messed up our reservation, things were put aright fairly quickly. The rooms were moderately large and clean, while the staff was friendly and helpful. The hotel is literally right next to the runways, but the noise was minimal at worst, and never bothered us. Food at the restaurant was also reasonably good. We will probably use the hotel again on trips to LA.

Surprisingly good

We were very worried about the airplane noise, but found to our surprise that it didn't bother us. The planes stopped flying by 10 pm, and didn't resume until 6-7 am. Four of us (2 adults, 2 teens) stayed in a room in the tower section and were quite satisfied. There was enough space (including room for a rollaway), and everything was clean.

Generally, the hotel had an air of calm and competence. The area is not particularly special, but worked for us because it was near the relatives we were visiting.

Wasn't all that the pictures cracked it up to!

Went to LA for honeymoon, and searched through several websites to find a good deal. Airtel had beautiful photos, and stated it was remodeled. It was indeed remodeled, but only certain floors, so be sure you ask for a room on the remodeled floors. Was not located in an area that I would like my children to be in, so be cautious. We had a remodeled suite, and it was a great looking room, nice and tidy, but the airport was rather loud and kept us awake.