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Historical Traveler Reviews Metamorphis Prague
Just come back from Prague after staying in the hotel and I have only good words to say about all the staff of the hotel. The room and the food were very good and all of our questions including of my little child was answered in the most levelly way. Sure I will come back.
Great Location numerous problems let it down
Arrived late at around 10pm due to plane delay. We were 2 couples celerbrating 40th birthdays. Receptionist said that we only had 2 x single rooms booked, even though I produced my confirmation that the agency had sent to me. We had to end up with 2 x twin rooms and she put our rate up by 24 euros per night even though I had it in black and white my cost of what the double room charge was they would not honour it. As it was late we sat down and had a meal in the hotel restaurant, which was nice. When we asked for the bill the waiter came out with a figure and we just paid - big mistake, when we realised later on in the evening that he double charged us we asked him and he just said that he had looked at the wrong receipt (big tip in prague ALWAYS check your bill throughly). Only allowed 1 teabag per day in room if you ask for more, they make you feel like Oliver Twist AND they don't give you any. Rooms nice and clean, but don't have our room - 25, loud music from bar across road, and no view of the square. Generally,we found the staff to be not very friendly, fantastic location, shame about all of the problems would'nt stay again or recommend.
we have read your review on your stay at our hotel Metamorphis. As you are able to see, our hotel always gets the best reviews and our guests are very satisfied with us. Of course, you can not meet everybody´s demands. But in your case, we have done our best to make your stay as pleasant as possible. As already explained, for your booking, we received a booking for 2x sngl use rooms, for the sngl use rooms rate. So when you arrived and requested for twin rooms, we had to change the booking and the rate accordingly. The former booking for 2 sngl use rooms has been done by your travel agency and we followed the booking as we got it from them. Particularly, we tried to do our best, when you arrived late and the receptionist had sngl use rooms prepared for your arrival. So she had to change and adjust, so that you could get the twin rooms you requested. Of course, there is a difference in comfort when only one person is staying, thus the different rate. The rate you had on your confirmation was a confusion of the travel agency you booked with and we received only a booking for sngl use rooms.
For the restaurant bill, the waiter has appologised to you for the mistake - which can occurr and we are aware of that.
For the tea bags - it is our special service for the guests to provide tea and coffee making facilities in the rooms, free of charge. Thus you have one portion of tea and coffee daily free of charge. This is the hotel rule and we have already explained this to you. We do not have problems with this at all.
For the rooms and mentioned noise, of course, we are a city centre hotel and you have not requested calm rooms, neither with view of the square, which we offer. If you compare to the other reviews, you may found out that we always try to provide the best service possible. We are sorry that you did not feel this way. There are lots of very satisfied guests who could explain and we appreciate them returning to us several times.
Great hotel, treat yourself
Had a great 4 night break at this hotel. We had a suite which was beautifully furnished and spotlessly clean. We saw a few of the other rooms and they were lovely too. The breakfast was excellent and the staff friendly and helpful. The only slight downside was that the suite didn't have air conditioning , not all rooms have it so if a/c is important to you then ask before you book. The hotel is in a great position in a quieter spot near Old Town Square. I would certainly recommend this hotel especially if you want to treat yourself.
Exceeded our expectations!
I recently spent six nights at the Metamorphis and it is a real treasure. The corner room (#21) was HUGE, light, airy and immaculately clean, with a small kitchen and an incredible view of the small square and Tyne Church towers. With period furnishings, quality artwork, good lighting and bountiful high-quality breakfasts the Metamorphis will appeal to those who appreciate unique charming surroundings. The staff were extremely helpful, going out of their way to help us ship last minute "impulse buys" and sending us off with a picnic breakfast when we had to leave for the airport at 4AM. The location was perfect, right off of the main Town Square, but secluded enough to feel relaxing. I can't say enough good things about this place and I will definitely return!
Small hotel, perfect local!
I stayed at this hotel in June 2002 for 4 nights, and fell in love. I will stay here every time i go back to Prague! It's a charming small hotel, in a quiet courtyard next to Old Town Square and directly behind the Tyn Church. The open-air cafe on the first floor served great food, and was very inexpensive. The hotel staff were great! They were exteremly helpful and answered all our questions. When a light went out in the room, they came up and fixed it within 10 min.
I recommened this hotel everyone!
Great location and rooms with character
Stayed here Easter 2004. Would recommend the hotel to anyone. Our room was clean, had loads of character and the hotel is in a great location (a minutes walk from the main square).
A real home away from home
I have just returned from an Easter holiday in Prague and stayed at the Metamorphis what can I say...it was simply "perfect".The location is amazing, centrally located right behind the Old Town Square. Despite being so close to the sites - the hotel was tucked away in it's own little square away from the hussle and bussle.Our room was HUGE and was more like a small flat/apartment. It was so nice to return to after a long day sightseeing. A real home away from home.The staff are very friendly and helpful. Always saying good morning on your way to breakfast.Speaking of food, the breakfast was simple but none the less very yummy and always a good way to start a busy day in Prague!I could not have stumbled onto this hidden treasure with out the help of Pavla from Athos Travel who helped me organise our holiday from start to finish. I highly recommend this hotel and Athos travel for travellers to Prague -------------
My girlfriend and I spent a weekend at the Metamorphis in January 2003.
We were lucky enough to take advantage of their off season rates and managed to book a suite for a reasonable price. I have to say that the hotel exceeded my expectations in every way. The suite was huge with beautiful views of the old city and a kind of genuine authentic charm.
Everything we wanted to do and see was within easy walking distance (including some great bars and restaurants). We had an absolutely wonderful time staying there and I wouldn't hesitate to recomend this hotel to anyone.
Great Little Hotel with Friendly Helpful Staff
Wonderful little hote with only 24 rooms, each room is different from the others. Room 24 is a large single room with two standard beds while room 21 is actually an apartment with full kitchen and a king size bed.
The staff are most helful and friendly. The buffet breakfast is quite nice and the restaurant is quite good. The prices are reasonable given the hotel terrific location (it is within easy walking distance of most of the tourist and business locations you would want to visit).
TripAdvisor Reviews Metamorphis Prague
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