DoubleTree by Hilton Aberdeen City Centre

Address: Beach Boulevard, Aberdeen, Aberdeenshire, Scotland, AB24 5EF, United Kingdom | 4 star hotel
 
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Location

This 4 star hotel, located on Beach Boulevard, Aberdeen, is near John Codona's Pleasure Fairs & Sunset Boulevard, Satrosphere, Rambo's Adventure Playcentre, and Sandcastle Adventure Land.
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    Historical Traveler Reviews DoubleTree by Hilton Aberdeen City Centre

    Beware, many rooms face into the central atrium

    from

    No wow factor here. Our first room had a very unpleasant aroma and looking out its only window revealed a view of the hotel lobby. It was a window to the inside of the hotel! We were offered the remaining available room, it too faced into the hotel but at least it didn't smell! The hotel doen't indicate this type of room and charges the same amount for sea views - beware! Be sure to request an outward view when booking.

    Our room was stuffy and small which added to the feeling of claustrophobia. The bed was a basic double size and lumpy and the room so hot it was like sleeping through a summer heatwave in April! The heating could not be switched off and hummed all night.

    The basin had serious cracks, wide enough to easily slide a fingernail down.

    The breakfast was basic but edible - we won't rush back.

    Going downhill

    from

    I have stayed in this hotel many times, and was disapointed on my most recent visit. The electrics in my room left alot to be desired, with some of the bulbs having blown and not replaced. The price of drink at the bar was a disgrace and on par with a five star hotel, and this is certainly not a five star hotel.

    Not such a bad place .

    from

    I've stayed at the Pation hotel while in Aberdeen on business three times in the last 7 months and I have to say i've enjoyed the hotel . I like the fact that it's a little out of town but only a ten minute walk and it's a few minutes walk from the beach .

    I've found the staff helpful and attentive . The rooms have been perfectly fine , I was lucky enough to be upgraded to the Platinum Club on my last visit and this part of the hotel is excellent , with larger rooms , extra's like complementary soft drinks ,chocolates and free internet access available in the lounge .

    The adjoining leisure club is great and the pool,jacuzzi,steam room and sauna great to wind down in after a hard day . The bar/restaurant of the main hotel is fine .

    All in all I think it's a good place .

    Worst Hotel in Aberdeen

    from

    This was my second stay at the Patio and I found the place just as disgraceful as the first time. The staff were inept and belligerent, the room was full of problems and I left feeling very frustrated and stressed. The Patio is always a last resort when everywhere else is full. In future when all the other Hotels are busy, I'll just change my schedule to avoid Aberdeen altogether rather than stay here.

    Average Hotel, poor customer service

    from

    Found this to be an average hotel, rooms were pleasant and room service was good, reasonably priced and efficient. The leisure facilities were good.

    We chose this hotel as we were told by tourist info that it was the nearest to the conference/exhibition centre and the on-site hotel was fully booked. However, unless you have your own transport you would be better off staying in a city-centre hotel. It cost us a fortune in taxis (7-8 each way) over the four days. At least from the city you could catch a bus to the conference centre and have the freedom of popping to the shops/restaurants when you want in the evening.

    Our major gripe with this hotel relates to the customer service. Because we forgot to request a non-smoking room, we were given a room that smelt very strongly of cigarettes. Although the hotel was fully booked the staff made an effort to clean the room and find us an alternative. However, they were very defensive and told us repeatedly that it was our fault for not specifying a non-smoking room in our booking email. Had they just apologised we would have been happy. I stay in hotels for business regularly and am generally very easy going but rarely have I experienced such rudeness. If we were visiting Aberdeen again we would not return to this hotel purely because of the poor customer service we received. A bit of training on how to deal with complaints effectively would not go amiss.

    Bit Noisy

    from

    Stayed here for 2 nights in Feb 05. Leisure facilities good, food also good. Rooms below average for 4* hotel and could do with fresh coat of paint. If staying here request a room that does not look out into the bar area, as these rooms are very noisy, we could hear people speaking until around 1am in the morning and general clatter of bar staff serving and clearing up. I ended up having to call reception to complain about the noise. It became quieter after this but yet again the same on Saturday night.

    Nice...but

    from

    This hotel has a wonderful pool- best I've ever been in and the spa is also excellent. Staff is superb.

    But rooms are very small even by U.K. sttandards and air conditioning is nil. If you stay here be sure to get a room with a window tha opens-ours did not and room was too warm to sleep and humid. Hotel is also a good healthy walk from town-takes about 15 minutes.

    Needs, and is getting, refurbishment

    from

    Very disappointing for 4 star. Deeply embarassed that visitors might think this is our UK 4 star standard.

    Staff were disinterested. Door key wouldn't work, sink plug missing or not working, mildew round the bath, wallpaper peeling. You get the picture.

    Informed the manager only to be told rooms were being refurbished but ours hadn't been done yet.

    No salvation at breakfast - hot bread instead of toast despite returning it once.

    Watch out for the boy racers and their cars outside at the front!

    I really wouldn't recommend this hotel at all.

    BEST WEEKEND .

    from

    We were gifted avoucher for the Patio hotel as a christmas present, it was the best present ever,the surrondings were impressive and we were very lucky in getting a free upgrade for no reason very generous,the room was fantastic and im missing the bed already. we didnt stay long enough to try the pool but it looked great,and our food was excellant.

    looking forward to coming back sometime.

    Visit the Patio you won't be disappointed

    from

    great Location, friendly staff, great food and very clean LARGE accommmodations. Will be back!

    TripAdvisor Reviews DoubleTree by Hilton Aberdeen City Centre

    3.50 of 5 stars Very Good
     

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