DoubleTree by Hilton Aberdeen City Centre
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- Swimming pool
- Room service
- Fitness/Health center
- Wheelchair accessibility
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Historical Traveler Reviews DoubleTree by Hilton Aberdeen City Centre
Beware, many rooms face into the central atrium
No wow factor here. Our first room had a very unpleasant aroma and looking out its only window revealed a view of the hotel lobby. It was a window to the inside of the hotel! We were offered the remaining available room, it too faced into the hotel but at least it didn't smell! The hotel doen't indicate this type of room and charges the same amount for sea views - beware! Be sure to request an outward view when booking.
Our room was stuffy and small which added to the feeling of claustrophobia. The bed was a basic double size and lumpy and the room so hot it was like sleeping through a summer heatwave in April! The heating could not be switched off and hummed all night.
The basin had serious cracks, wide enough to easily slide a fingernail down.
The breakfast was basic but edible - we won't rush back.
I have stayed in this hotel many times, and was disapointed on my most recent visit. The electrics in my room left alot to be desired, with some of the bulbs having blown and not replaced. The price of drink at the bar was a disgrace and on par with a five star hotel, and this is certainly not a five star hotel.
Not such a bad place .
I've stayed at the Pation hotel while in Aberdeen on business three times in the last 7 months and I have to say i've enjoyed the hotel . I like the fact that it's a little out of town but only a ten minute walk and it's a few minutes walk from the beach .
I've found the staff helpful and attentive . The rooms have been perfectly fine , I was lucky enough to be upgraded to the Platinum Club on my last visit and this part of the hotel is excellent , with larger rooms , extra's like complementary soft drinks ,chocolates and free internet access available in the lounge .
The adjoining leisure club is great and the pool,jacuzzi,steam room and sauna great to wind down in after a hard day . The bar/restaurant of the main hotel is fine .
All in all I think it's a good place .
Worst Hotel in Aberdeen
This was my second stay at the Patio and I found the place just as disgraceful as the first time. The staff were inept and belligerent, the room was full of problems and I left feeling very frustrated and stressed. The Patio is always a last resort when everywhere else is full. In future when all the other Hotels are busy, I'll just change my schedule to avoid Aberdeen altogether rather than stay here.
Average Hotel, poor customer service
Found this to be an average hotel, rooms were pleasant and room service was good, reasonably priced and efficient. The leisure facilities were good.
We chose this hotel as we were told by tourist info that it was the nearest to the conference/exhibition centre and the on-site hotel was fully booked. However, unless you have your own transport you would be better off staying in a city-centre hotel. It cost us a fortune in taxis (£7-£8 each way) over the four days. At least from the city you could catch a bus to the conference centre and have the freedom of popping to the shops/restaurants when you want in the evening.
Our major gripe with this hotel relates to the customer service. Because we forgot to request a non-smoking room, we were given a room that smelt very strongly of cigarettes. Although the hotel was fully booked the staff made an effort to clean the room and find us an alternative. However, they were very defensive and told us repeatedly that it was our fault for not specifying a non-smoking room in our booking email. Had they just apologised we would have been happy. I stay in hotels for business regularly and am generally very easy going but rarely have I experienced such rudeness. If we were visiting Aberdeen again we would not return to this hotel purely because of the poor customer service we received. A bit of training on how to deal with complaints effectively would not go amiss.
Stayed here for 2 nights in Feb 05. Leisure facilities good, food also good. Rooms below average for 4* hotel and could do with fresh coat of paint. If staying here request a room that does not look out into the bar area, as these rooms are very noisy, we could hear people speaking until around 1am in the morning and general clatter of bar staff serving and clearing up. I ended up having to call reception to complain about the noise. It became quieter after this but yet again the same on Saturday night.
This hotel has a wonderful pool- best I've ever been in and the spa is also excellent. Staff is superb.
But rooms are very small even by U.K. sttandards and air conditioning is nil. If you stay here be sure to get a room with a window tha opens-ours did not and room was too warm to sleep and humid. Hotel is also a good healthy walk from town-takes about 15 minutes.
Needs, and is getting, refurbishment
Very disappointing for 4 star. Deeply embarassed that visitors might think this is our UK 4 star standard.
Staff were disinterested. Door key wouldn't work, sink plug missing or not working, mildew round the bath, wallpaper peeling. You get the picture.
Informed the manager only to be told rooms were being refurbished but ours hadn't been done yet.
No salvation at breakfast - hot bread instead of toast despite returning it once.
Watch out for the boy racers and their cars outside at the front!
I really wouldn't recommend this hotel at all.
BEST WEEKEND .
We were gifted avoucher for the Patio hotel as a christmas present, it was the best present ever,the surrondings were impressive and we were very lucky in getting a free upgrade for no reason very generous,the room was fantastic and im missing the bed already. we didnt stay long enough to try the pool but it looked great,and our food was excellant.
looking forward to coming back sometime.
Visit the Patio you won't be disappointed
great Location, friendly staff, great food and very clean LARGE accommmodations. Will be back!
TripAdvisor Reviews DoubleTree by Hilton Aberdeen City Centre
Travel Blogs from Aberdeen
... Aberdeen and came across a community garden block. Terrence Windle, next project for you and photo attached. This block would have been a couple of acres and so many individual garden plots, some nicely tended to and some not so!!
Had the first NZ phone call at 4.30am this morning, thanks Sandy!!
Staying in the 10th hole tonight (Room 10 at The Cults Hotel)
Not much to report today, Inverness tomorrow xx
... place was a dive! Only time I havent checked trip advisor and there were no good comments! Cancelled that room and now got a bed that we can sleep in and friendly staff!!
Not such a good day today! lol Planning our accom for Inverness tomorrow and tha't's proving to be difficult as well. Note to oneself - do not travel in summer school holidays wth no bookings ...
... parts I often think of Stings song Fields of Gold as we're surrounded by fields of barley. I understand the lyrics better now having seen this beauty. But upon arrival in Aberdeen it's time for business: we check into the Copthorne hotel and head to a laundrette to do some required washing... It can't be fun all the time. And since it takes a lot of time, we end up eating in a nearby Italian restaurant and have a drink at the bar to end the ...
... of the deer crossing our path, it was so large, I thought it was a horse, so it's hard to imagine how something that size can be so silent. If I hadn't looked up at that moment, we wouldn't have even seen the 3 of them. Needless to say, it was another one of those fabulous Scottish days, not a cloud in the sky and a great temperature for walking.
Liz left Dornoch on Tuesday evening and we followed her on Thursday ...
... br> Jean's brother and I have decided that we need to actually do something with our lives.
It's so true though, once you witness first hand a 5 year old with more skating ability than you have walking ability you realise that you suck and you are a lazy piece of.
But after that, we parted ways and Katie and I went and bought stuff to make a homemade ...