DoubleTree by Hilton Aberdeen City Centre
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How has this hotel rated in the past?
- Wireless internet connection in room (surcharge)
- Wireless internet connection in public areas
- High-speed internet in room
- Room service
Historical Traveler Reviews DoubleTree by Hilton Aberdeen City Centre
Beware, many rooms face into the central atrium
No wow factor here. Our first room had a very unpleasant aroma and looking out its only window revealed a view of the hotel lobby. It was a window to the inside of the hotel! We were offered the remaining available room, it too faced into the hotel but at least it didn't smell! The hotel doen't indicate this type of room and charges the same amount for sea views - beware! Be sure to request an outward view when booking.
Our room was stuffy and small which added to the feeling of claustrophobia. The bed was a basic double size and lumpy and the room so hot it was like sleeping through a summer heatwave in April! The heating could not be switched off and hummed all night.
The basin had serious cracks, wide enough to easily slide a fingernail down.
The breakfast was basic but edible - we won't rush back.
I have stayed in this hotel many times, and was disapointed on my most recent visit. The electrics in my room left alot to be desired, with some of the bulbs having blown and not replaced. The price of drink at the bar was a disgrace and on par with a five star hotel, and this is certainly not a five star hotel.
Not such a bad place .
I've stayed at the Pation hotel while in Aberdeen on business three times in the last 7 months and I have to say i've enjoyed the hotel . I like the fact that it's a little out of town but only a ten minute walk and it's a few minutes walk from the beach .
I've found the staff helpful and attentive . The rooms have been perfectly fine , I was lucky enough to be upgraded to the Platinum Club on my last visit and this part of the hotel is excellent , with larger rooms , extra's like complementary soft drinks ,chocolates and free internet access available in the lounge .
The adjoining leisure club is great and the pool,jacuzzi,steam room and sauna great to wind down in after a hard day . The bar/restaurant of the main hotel is fine .
All in all I think it's a good place .
Worst Hotel in Aberdeen
This was my second stay at the Patio and I found the place just as disgraceful as the first time. The staff were inept and belligerent, the room was full of problems and I left feeling very frustrated and stressed. The Patio is always a last resort when everywhere else is full. In future when all the other Hotels are busy, I'll just change my schedule to avoid Aberdeen altogether rather than stay here.
Average Hotel, poor customer service
Found this to be an average hotel, rooms were pleasant and room service was good, reasonably priced and efficient. The leisure facilities were good.
We chose this hotel as we were told by tourist info that it was the nearest to the conference/exhibition centre and the on-site hotel was fully booked. However, unless you have your own transport you would be better off staying in a city-centre hotel. It cost us a fortune in taxis (£7-£8 each way) over the four days. At least from the city you could catch a bus to the conference centre and have the freedom of popping to the shops/restaurants when you want in the evening.
Our major gripe with this hotel relates to the customer service. Because we forgot to request a non-smoking room, we were given a room that smelt very strongly of cigarettes. Although the hotel was fully booked the staff made an effort to clean the room and find us an alternative. However, they were very defensive and told us repeatedly that it was our fault for not specifying a non-smoking room in our booking email. Had they just apologised we would have been happy. I stay in hotels for business regularly and am generally very easy going but rarely have I experienced such rudeness. If we were visiting Aberdeen again we would not return to this hotel purely because of the poor customer service we received. A bit of training on how to deal with complaints effectively would not go amiss.
Stayed here for 2 nights in Feb 05. Leisure facilities good, food also good. Rooms below average for 4* hotel and could do with fresh coat of paint. If staying here request a room that does not look out into the bar area, as these rooms are very noisy, we could hear people speaking until around 1am in the morning and general clatter of bar staff serving and clearing up. I ended up having to call reception to complain about the noise. It became quieter after this but yet again the same on Saturday night.
This hotel has a wonderful pool- best I've ever been in and the spa is also excellent. Staff is superb.
But rooms are very small even by U.K. sttandards and air conditioning is nil. If you stay here be sure to get a room with a window tha opens-ours did not and room was too warm to sleep and humid. Hotel is also a good healthy walk from town-takes about 15 minutes.
Needs, and is getting, refurbishment
Very disappointing for 4 star. Deeply embarassed that visitors might think this is our UK 4 star standard.
Staff were disinterested. Door key wouldn't work, sink plug missing or not working, mildew round the bath, wallpaper peeling. You get the picture.
Informed the manager only to be told rooms were being refurbished but ours hadn't been done yet.
No salvation at breakfast - hot bread instead of toast despite returning it once.
Watch out for the boy racers and their cars outside at the front!
I really wouldn't recommend this hotel at all.
BEST WEEKEND .
We were gifted avoucher for the Patio hotel as a christmas present, it was the best present ever,the surrondings were impressive and we were very lucky in getting a free upgrade for no reason very generous,the room was fantastic and im missing the bed already. we didnt stay long enough to try the pool but it looked great,and our food was excellant.
looking forward to coming back sometime.
Visit the Patio you won't be disappointed
great Location, friendly staff, great food and very clean LARGE accommmodations. Will be back!
TripAdvisor Reviews DoubleTree by Hilton Aberdeen City Centre
Travel Blogs from Aberdeen
... at the Grampion Transport Museum. Far from being a sparse collection of old cars, the museum houses a collection of transportation artifacts ranging from horse-drawn carriages (and even a couple of sedan chairs) to antique and modern sports cars and motorcycles. A railroad engine and an army tank flanked the entrance. We stayed until we got "museum eyes"--the feeling you get when you can't absorb any ...
... around the appeal of a monarchy and its trappings, but it was easy to see the fondness that people have for the royal family. On through twisty, winding narrow roads. In the late afternoon we arrived in Alford, a small town in the middle of an agricultural area of Aberdeenshire. We had only the sketchiest idea of where our AirBnB was and found we had no signal on our phones, despite having two different local cell services. A quick stop in the post ...
Up early and catch the bus into the city, then trek up to Edinburgh castle, Very impressive which is just as well as it was a bloody hard slog up the hill to get there!! We do a half hour tour with a castle guide which give you the history overview and showed you where things were, We then spent a couple of hours wandering and exploring the castle, visiting the crown jewels and different parts of the castle, We make our way back ...
... to be on every street corner), Eating many a meal of unknown animal origin, climbing through the window onto our hotel roof just for fun, playing pool and losing badly (am I spots or stripes?), having some shots on a school night (first shot since I was probably 19), drinking alcohol most nights (I don’t drink, well that lasted for 6 weeks and I now feel like a 3 or 4 corona girl), sneaking out of our hotel down the back stairwell and jumping over walls to go have fun at ...
... money from my parents to pay for what I needed to get.
Thank goodness for Christmas money. All is good now though, I have my card
back, and I always have 20 pound cash shoved down the back of my wallet.
Yeah…if you have a name for this, do let me