Heartland Hotel Queenstown

Address: 27 Stanley St, Queenstown, South Island, 9348, New Zealand | 3 star hotel
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This 3 star hotel, located on 27 Stanley St, Queenstown, is near Ultimate Hikes, Milford Sound BBQ Bus, Milford Sound Select, and Off The Rails.
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    TravelPod Member ReviewsHeartland Hotel Queenstown

    Reviewed by rubin

    Down to the details

    Reviewed Jan 14, 2013
    by (14 reviews) , United States Flag of United States

    We were very impressed by our accommodations. The hotel was prepared down to even the tiny details. The view was incredible, though it appeared as though some rooms may be blocked by trees - so I'd ask for a room with a view. Staff very friendly.

    This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

    Historical Traveler Reviews Heartland Hotel Queenstown

    Mehr kann man nicht verlangen


    Wir sind hierher für fast 2 Wochen zum Ski fahren in den umliegenden Skigebieten gekommen. Es liegt nur ein paar Minuten von den großen Einkaufsmöglichkeiten entfernt, aber ist dennoch abgeschieden genug, um Ruhe und Entspannung am Abend zu finden. Der Blick von unserem Zimmer war fantastisch. Ich fand den Service sehr freundlich und zuvorkommend. Der Balkon bot genug Raum, sodass man auch mal abends ein paar Stühle rausstellen konnte und gemütlich etwas trinken. Die Klimaanlage funktionierte problemlos. Das Badezimmer war ein wenig eng, aber der Wasserdruck war vorzüglich... das möchte man nicht missen nach einem Tag in der Eiseskälte. Ich habe mich wohl gefühlt im A-Line Hotel und würde es empfehlen als preiswertere Alternative zu so einigen anderen Unterkünften.

    Couldn't ask for more.


    We stayed here for almost two weeks while frequenting the local snow fields. It's located only a short walk away from all the main shopping/services, but located far enough allowing peace and quiet in the evenings. The view from our room was fantastic. I found the service to be friendly and helpful.The room always very clean and adequately sized. The outside balcony was large enough to drag some chairs out and sit out for evening drinks. The room temperature control was responsive and more then adequate. The bathroom was a little tight, but the water pessure was great... something necessary after a day in the freezing cold. I enjoyed my stay at A-line and would recommend it as a cheaper alternative to some of the other accomodation about.

    Sehr schönes Hotel mit tollem Ausblick auf den See


    Wir übernachteten im Mai 2004 hier. Ein insgesamt schönes Hotel mit einer tollen Lage und daher klasse Blick von den Zimmern aus auf den See! Grosse geräumige Zimmer, alles sehr sauber und ruhig dazu. Auch zu Fuß war man den Berg runter, schnell in der Stadt und konnte das Auto stehen lassen.

    Wenn wir wieder hierherkommen - jederzeit wieder in dieses Hotel!

    Nice hotel, friendly staff


    Stayed at this hotel for one night in November. Rooms were of a good size and clean. We ate in the restaurant, food was excellent and staff very friendly. Reception staff were also very helpful. Although not right in the centre of town it's only a short walk down the hill. Would probably stay here again.

    Good hotel with very helpful staff


    My boyfriend and I just returned from a nine day trip of New Zealand. We spent five days of the trip skiing at The Remarkables in Queenstown and while in Queenstown we stayed at the A-Line (based on reviews read on this website). We paid $115/night and thought it was worth every penny.

    Prior to arrival we called and asked to have a lake view room - we were told this would cost us an extra $25 TOTAL on arrival. When we arrived we were informed that would have to pay $25 extra PER NIGHT. We explained that this was not what were told on the phone. After a few minutes the duty manager informed us that we could have the lake view room for $25 TOTAL (I think they were fully booked). So a slight problem - but resolved quickly and in a very friendly manner.

    Our room had a double bed, a single bed, a balcony, a mini fridge and Sky TV. It was very clean and we had a nice view of the lake. There were also laundry facilities, which we used (NZ$2 for the washer and NZ$2 for the dryer).

    The hotel is located on the hill going into Queenstown - but it's really not that bad a walk (some people complained in earlier reviews). Queenstown is all about activities (skiing, hiking, biking) so if you can't handle the little hill then Queenstown is probably not the holiday destination for you.

    We ate breakfast every morning in the hotel restaurant. It was very reasonably priced. NZ$9 for an omelette, NZ$10 for bacon, eggs and toast and NZ$14 for a hot breakfast buffet (although the buffet isn't available everyday). They messed up our order one day, but they quickly made up for it by only charging us for one of our meals and also letting us have the continental breakfast buffet for free (and we hadn't even complained).

    We only ate dinner in the hotel once - at the bar by the fire. The food was very reasonably priced (NZ$15.00 for steak and eggs and NZ$13 for venison curry). The quality of the food was average, but the staff were very friendly once again and it was so nice to sit on the couches by the fire.

    There is a private spa and sauna that has to be booked every morning for the evening sessions. This seemed a little annoying, but actually worked out really well as I'm sure it wouldn't be very nice if everyone tried to go at once. We got a half hour booking every evening after skiing and it was a very nice way to end the day.

    This is a three star hotel - maybe a four star. It's nothing fancy, but it's clean, has nice views, friendly staff and decent priced food (which is a hard thing to find in Queenstown). The Aurum Suites (attached to the A-Line) looks very very nice, but wasn't in our budget. If you want something a little more upmarket I would choose the Aurum.

    I have no reservations recommending the A-Line to anyone. It would be good for families and young couples or really anyone looking for a good deal.

    (On a side note we found a great little restaurant located on the way into Queenstown. Kelly's Bar and Grill is located on the roundabout that heads to the Remarkables ski fields. They do a great thing called the Stonegrill where you get a 400 degree stone and grilled your food at the table. All the other food was good as well. There were also very helpful with all my special food requests. We ate in the bar by the fire and there was a good atmosphere. Mains were about $17 to $27.)

    Great Place!


    My husband and I have just returned from a 2 week holidays in New Zealand. We spent 2 nights at the A-Line Hotel in Queenstown. As we were on an organised tour while in the South Island, we didn't know what to expect. Having spent 2 nites there, we were glad that Kiwiway Vacation had booked us into A-Line. The hotel was just across the street from the shores of Lake Wakatipu & we were very lucky to have been given a room facing the magnificent, spectacular lake. The pleasant walk to downtown Queenstown took us barely 5 minutes but I couldn't say the same on our return trip as the uphill climb was a bit steep...but it was fun though. The A-shaped room with its high ceiling was very clean and came with a double as well as a twin bed, shower & bath, tea & coffee making facilities and a balcony where we could sit down for a cuppa tea or coffee whilst taking in the splendour of Lake Wakatipu. Magnificent place it is! Breakfast was included and it was great. We'll not hesitate to go back to A-Line should we one day return to Queenstown.

    Pretty good


    We stayed for one night in the A-line after unexpectedly extending our time in Queenstown. We had been rather spoilt by spending the 2 previous nights in the next-door Aurum Suites (which are great), but were still fairly impressed with the A-line. The room itself was nicely decorated, fairly spacious and well-equipped. As we had booked ours so last-minute it was facing onto the carpark and reception, so we had a bit of noise but nothing too major.

    The reception area of the hotel is very nice, and A-line guests can also book for private use of the sauna and spa which is great.

    Great Room, Great view


    We stayed here for 1 night at a rate of $111.38NZ. We had a great view of the lake and could walk to town easily. Room was clean and spacious.

    Comfortable hotel with lovely restaurant


    We stayed at the A-Line in May 2004 and paid $NZ139.50 which included a lovely buffet breakfast. Our room had a spectacular view overlooking the lake and mountains and was very comfortable and clean. We enjoyed dinner in the restaurant two nights - the meals delicious and the service efficient and friendly. The hotel is situated on the steep hill above the town so the short walk down town is easy but the steep climb back a bit of a struggle but we didn't mind the exercise. The only discomfort we experienced was having to vacate the room one night at 10.30 when the fire alarm went off but that could happen anywhere. (There was no fire)

    We would stay there again if we are fortunate enough to go back to Queenstown.

    TripAdvisor Reviews Heartland Hotel Queenstown

    4.00 of 5 stars Excellent

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    I am possibly the coolest person I know

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    Traveler Photos Heartland Hotel Queenstown

    View from room
    Queenstown, New Zealand
    Our room
    Queenstown, New Zealand