Windermere Boutique Hotel
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How has this hotel rated in the past?
Historical Traveler Reviews Windermere Boutique Hotel
My boyfriend and I stayed for 2 nights in the Superior Regal Suite at a cost of £90 per night. Having read some of the other reviews I think we were lucky with the room as it was quiet and very comfortable. The room was over the kitchen and the cooking smells did permeate our room somewhat at breakfast and dinner times. The large spa massage bath was very enjoyable but the shower over it was not very powerful and in need of repair. There was plenty of hot water available throughout the day. We paid the extra £6 for breakfast to be delivered to our room, however, although we had requested one breakfast of scrambled eggs (I'm vegetarian) we actually got 2 full English breakfasts so we were not impressed with that part of the service! Overall we enjoyed our stay and would return but, based on the other reviews, we would be very careful about which room we stayed in.
How rude, how annoying, how upsetting
We booked 21 The Lakes for two nights after our wedding in April next year.
At £220 we felt that it was a reasonable amount to spend for our first few nights married. We aimed to stay in Premier room 8, a beautiful looking room, with the added bonus of an outdoor spa ( not yet installed but would be by 2006 )
Yesterday we recieved a phone call to tell us that they were changing this room ( adding an outdoor spa ) and should we decide we wanted to stay, we could pay an extra £100.
We argued this and were told we needed to speak to the manager.
Today we have spoken to him and been told that this room is no longer available for our honeymoon.
Thankyou 21 the lakes for refunding our full amount of money, we will find a hotel with a nicer manager and a better customer liason policy...
John Horley, Liverpool
We did think the room was over priced & it was worrying that the bathroom windows were painted shut, very dangerous incase of a fire!!
The spa bath was very relaxing.
All staff were very helpful & friendly.
Didn't stay in the hotel for evening meal, although menu looked nice it was over priced.
Had a very relaxing stay (helped by the lovely sunny English weather)
would go back if could get a discount rate.
Booked via a late bookiing service so got what we thought was a good rate; however, we were suprised to have to pay up front. Compared to other places we stayed on this holiday this place was definitely over priced. If we had payed the full advertised rate for our room and taken evening meal than it would have cost as much as B&B and evening meal at the place that is billed as best hotel in Windermere - we went and checked it out! Even at the supposed reduced rate of £110 per night instead of £160 this 'suite' was one of the smallest rooms I have stayed in: perhaps presence of a two seater sofa indicates 'suite' in their language. Bed was a cheap, worn out one and you could feel the springs. Room was accessed via a very tiny rear courtyard but this rear courtyard then opened onto an unmade driveway that looked as if it was access to the garage of another property - very scruffy at these prices. Our room was upstairs in a small outbuilding. There was a lot of noise from water pipes during the night and we thought it must be someone using their spa bath. On our last morning we discovered it was a washing machine and tumble directly below us. We mentioned it had kept us awake and we were told no-one had complained in 18 years! The building the room was in opened straight onto a residential street and it felt very insecure as staff kept leaving the front door open day and night. There was nowhere to park our car other than on the road outside as car park very small. Spa bath was OK and you do get a large widescreen TV and DVD. although it is a lot to pay for these extras. Note if you do stay here take your own toileteries as they only provide soap and body lotion screwed to the wall by the sink; no good if you want to use soap in the bath - we had to go out in the evening after we arrived and find a late night store to purchase such. We had planned to take evening meal on our second day but after breakfast we decided against it. Hot breakfast probably OK, although you serve yourself from heated containers. If you do not like hot breakfast then you are out of luck. Cereals were cheap supermarket own brand and tasted disgusting. Fruit bowl had same wrinkled peaches and over ripe inedible bananas both days we were there. Fruit salad appeared to be a defrosted frozen one. Struggling to find anything remotely edible I tried one of the 4 token croissants on display - stale and inedible. So I went hungry, which in a hotel charging these prices is appalling. Conservatory very small, smokey and cramped: not somewhere pleasant to relax in. I did not like this hotel for the price but rooms were clean and the staff I dealt with were very friendly and helpful.
Great Value - Pamper Yourself!
We have had 2 midweek breaks here in jan 2004 & feb 2005. A great place for couples, where else can you get a well decorated pleasant room, king sized four posterbed, a large spa bath, a good breakfast with friendly helpful staff, (including Will the manager) at £35 pppn? The free membership to the Parklands is a great bonus. Having looked at some of the not so glowing reviews all I can say is that some peoples expectations must be set too high, we could not find better value for money anywhere - and we did try! Most hotels in Windermere are on busy roads but we had no problems with noise at all. Other family members have visitd 21 on our recommendation and have also been very happy with their stay. I think it would be a good idea to update the photo of the hotel as the painting used is a bit outdated and do'es not give the right immpression of the hotel. We will be back!
Is there another 21 the Lakes?
We stayed here over Christmas and we had a very enjoyable stay. The room was excellent and yes, the jacuzzi would be a squeeze for 4 but this was a romantic break and we are not into that sort of thing!
The staff were very helpful (even when asked to go outside in the rain to get us some more logs for the fire!) and our one dealing with who I presume was the manager, was friendy.
The breakfasts were also worth noting as they were very nice.
My only concern was a knocking from the central heating in the mornings which was a bit annoying and also if you are not in a room at the top, expect to hear your neighbours above!
Would we stay here again? Most likely.
Do not book here
My wife and i booked 2 nights in Oct 03 for our anniversary, we were given a groundfloor room with a flimsy door near to the reception, we could hear everything during the night including the receptionist on the phone. Therefore assumed they could hear us as well, the room was nothing like the website photo either very shabby. We decided to check out 1 day earlier proceeded to having a heated discussion with the receptionist who stated the owners could not be contacted so we could resolve our problems. Eventually he said he wouldnt charge us for the second night. Upon returning home we discovered the owner had still charged us £100 even though we had never signed and authorised this amount. Upon speaking to the owner he initially refused to credit the money back until he was threatened with legal action.
DO NOT STAY HERE.
I've just got off the phone to make a booking as I had stayed here when it was called Dalegarth.
The lady who answered the phone was so rude and abrupt that i have now changed my mind and will be staying somewhere else.
She has just lost them a party of 6. All I can say is that if they continue to answer the phone in this manner they will soon be a residential house and not a guest house. SHAME !!
Excellent..... stunnning rooms with 4 poster bed, dvd and widescreen tv's........massive en-suite jacuzzi.....overall very clean no expence speared decoration......very good value for the money.
What an amazing room!!
We had the regal suite with a open log fire, open air jacuzzi and a beautiful four poster bed.
The staff were lovely and the room was very clean and well looked after, the perfect place for a romantic break!!
TripAdvisor Reviews Windermere Boutique Hotel
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