Above and beyond

What a gem of a hotel! My husband and I stayed here over Easter week and had a fabulous experience. The staff were marvelously accomodating.

E.g.--we arrived on a red-eye flight and got to the hotel around 9:00 am. Our room was not scheduled to be available until 4:00, so we asked to stow our bags while we had breakfast and wandered the city. The desk clerk (perhaps noting our sleep deprivation!), offered us a room right then! We gratefully accepted, ate breakfast, and slept for a couple of hours before heading down to their incredible pool/sauna.

The location CANNOT BE BEAT! Every museum/theater/attraction on our list was within walking distance except Kew Gardens, a pleasant tube ride away. And the hotel itself is beautiful--sleek, modern, clean, and filled with contemporary artwork. We are returning to London in August and wouldn't think of staying anywhere else.

Old British hospitality in the new millenium

Sleek, chic, and sophisticated - the One Aldwych. It is located most perfectly in the heart of London. The concierge service is first rate in all the little ways you'd expect and in the large ones: they got us every theater ticket we had asked for. The maid service is inconspicuous, yet outstanding. I feel I must mention the bed that made me want to never get up, and the pool that made me get up earlier than I ever would. Both Axis and Indigo are restaurants to be recommended, and the Lobby Bar is a grand place for a night cap, where the London crowd is sleek, chic, and sophisticated.

Wonderful One Aldwych

My wife and I stayed at One Aldwych last August and had a wonderful time. The hotel was an elegant, cool sanctuary from the bustle of the city. Excellent location. Excellent bedding. Excellent ambience.

Despite the negative comments in earlier postings, we found the staff to be very helpful (they accomodated several special requests). This hotel will definately be home base for us next time we are in London.

LOVED IT!

We stayed there in January 2004 and absolutely loved it! The location is wonderful, the rooms were nice and we loved the internet on the tv!

:) The staff was sooo nice the concierge was more than helpful- they hooked us up at the best restaurants in town. The doormen were always friendly to us and the massages in the spa were wonderful. I especially loved the bathrooms- with the little tv and the nice big bathtub. I highly recommend staying here- it was so nice and the staff & service is unbelieveable...oh and the scrambled eggs are to die for!

Snotty Staff and small rooms

The staff is extremly rude at this hotel. We had probelms when checking in and the person behind the counter called his collegue behind the wall and we heard them laughing. He came back and was blatently rude to us as was his co-worker.

The location looked great but we were not prepared to be treated like that by anyone.

There are several excellent hotels a few feet away so don't stay here just for the location.

Love the location

Solid 5-star hotel in a great location next to Covent Gardens.

Beautiful bed and linens and the room was very quiet. Definitely minimalism and designer everything. Excellent service and the pool is spectacular!

Snooty!

All I remember is the pompous *** for a doorman they had! Treated me like street garbage because I was wearing a t-shirt, then fell into superficial apologies when he realized I was a guest! Never again! I've had better service from one-star hotels!

Sophisticated, gorgeous, sleek!

This is the hotel James Bond would choose in London. We stayed here for our honeymoon and loved it! It's sleekly opulent and gorgeously sexy. The linens are Frette, the bathroom the best I've ever had at a hotel -- deep brown marble tub, orchids, a fabulous shower. Every detail is perfectly designed.Expensive but I felt like it was worth every penny.

Lovely top hotel in center of London

Well, I stayed here, in this lovely hotel, and I assure you that you will not be disappointed staying in this top hotel at top location.

Super Hotel

ok, i haven't acyually stayed @ the hotel but the bar is fantastic! they give free cnapes and beauitiful cocktails alcoholic and non. The staff are extremly nice someone i know went thier with their wife for their anniversary and what did they find in their room that night? champagne and chocalates on the house. The pool is beautiful complete with under lwater music and the restaurant has beautiful decor. the bar has vry big sculptures in it but it adds to the classy atmosphere. A real find!