The Grand at Trafalgar Square
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- Free High-Speed Internet
- Room service
- Business Services
- Wheelchair accessibility
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Historical Traveler Reviews The Grand at Trafalgar Square London
Excellent placed hotel
As the title says, this is a very well placed hotel. It is right where a visitor would ant a hotel to be: right in the heart of the city. As previous reviewers already mentioned, it takes someone 10 minute on foot to Buckingham, 15 minutes to Piccadilly, 10 miuntes to London Eye, Aquarium and Big Ben, and also 10 minutes to 10 Downing Street. It is that central!!!
The room that me and my wife stayed in was a large room (larger than we expected anyway), with a really comfortable bed and everything you might need (except for a mini-bar).
The hotel target is actually the business segment (or this was my impression anyway), so don't expect a romantic atmosphere, candles, etc.... The lobby of the hotel is impressive (30 metres high, with marble and a feeling of greatness), while the hallways are rather small and tight.
The rooms are clean, the staff is friendly and attentive to your needs.
We booked the hotel on expedia for 100 pounds per night which is an excellent price to pay for a 4-5 star hotel that centrally located (so, in our case, there was a great value for the money we paid). I understood that the usual rate is around 200 punds per night but probably I would pay that money as well, if I would be in town for business.
If someone looks for a pitoresque place to spend the holiday, in my opinion, this is not that place.
Anyway, I really enjoyed staying here.
The location was great - tube is very close to either Charing Cross or Embankment. Our room faced Trafalgar Square and we were able to hear the entertainment in the square - Christmas Carolers; music etc. The rooms were small by US standards but very adequate since we weren't spending time in the rooms. Staff was friendly, but not overly responsive - we needed to request more than one face cloth a couple of times - but eventually it all worked out. There are "closets" on the floors that hold irons; extra pillows; coffee, tea etc which was convenient. In addition each floor has a water station where you can fill water bottles with purified water - free! Brilliant! There are plenty of restaurants to visit in the area - mostly pub but the best place close by is the National Gallery Cafe - reasonable and very good. The National Portrait Gallery has a lovely restaurant/cafe on the top floor that overlooks the square and parts of London - a little pricey but worth a visit. I would recommend staying away from Garfunkels - while convenient the food was mediocre to horrible and we went twice.
Overall I would definitely return.
Fantastic value for money hotel right in the heart of London!!
I stayed at the Grand for three days and it was great! The rooms were pretty new, very clean and really very very good for the price I paid (100 pounds a night plus taxes etc).
The toilet was nice though the toiletries provided weren't that great (they gave an all-in-one shampoo-conditioner-shower gel kind of concoction.
What really stood out for me was the location. It was just outisde Trafalgar Square which made travelling about really convenient. More than half of the time we were walking since it only took minutes to get to places like Convent Garden and Piccadilly Circus! Food isn't a problem to get here as there's a Garfunkles' outside (with really slow and bad service) as well as a Tesco. Did I also mention they've got a Pret a Manger just a stone's throw away? ;)
The only downside to the hotel though (not that it really mattered) was the fact that there wasn't any room service and you need to go out to the main corridor to pick up stuff like an iron and ironing board, additional pillows etc.
Overall, it's a fantastic hotel and it's best to book it through Londontown.com to get good rates!
The location of this hotel is fantastic! It's right in Trafalgar Square. You can walk to Buckingham Palace in 5 mins, to Picadilly in 10 mins as well as Parliament/ Westminster Abbey. I've stayed at a number of European hotels and let's face it, they are all small. As a single, I was very impressed with the size of the room. They even gave me a double bed. Usually I wind up with a twin bed when requesting a single. The room was very clean. I had no temperature issues like others who posted. It even came with a real hairdryer instead of one of these teeny things attached to the wall that always sucks up your hair. That was a very nice plus. They don't have a restaurant yet but I did order in one night from a large selection of local restaurants so that didn't matter much. I ate breakfast twice in the hotel. They do have breakfast service every morning. It wasn't the best- but wasn't the worst. It was a little pricey but, hey this is London, everything is! Overall my stay was great and I totally recommend this hotel!
Not worth the $$
Me and my family (total of 5 people) stayed here for 7 days at the end of October. Our flight came in at 6am and the hotel was suppose to have a car waiting for us...never came, an hour later we finally got a cab and 130 pounds later arrived at the hotel...the hotel itself is nice, rooms are small, but clean and well maintained. They advertise air-conditioning, but don't tell you the heating/cooling is all adjusted according to outside temp...so if it's colder outside the heat is automatically on...it was about 60 degrees when we were then and about 80 degrees in the room, had to sleep with the window open (on a busy street) and after two days of asking, finally got a fan...they do not have a hotel restaurant, so when you get room service it's from another location and very confusing! Staff is overall friendly, and they do provide internet service which was nice and it's in a really good location, with lots of things in walking distance...on the day we left, our flight was leaving at 930am and the night before requested a car to pick up at 530 5 people with 10 pieces of luggage, at 545 he finally came...but not in a big enough vehicle, we had to take two seperate cabs and ended up missing our flight!! Long review short....if you do stay here DO NOT use the hotel to transport to and from the airport!!
Good value for a great location
If asked even just a year ago whether I would call US$375 a night for a simple Club Quarters hotel room in London a "Good value" I would have thought you were crazy but that was before the pound hit an all time high. October and NOvember were super-busy for London hotels and colleagues and I tried in vain to book in past favorites at rates under $400 per single. Then we found the Grand. A new renovation, this is a boutique-style operation with a business bent (though would be great for independent travelers, as well). The lobby is attractive but nearly unfurnished (just one table and two small stools). Check in was efficient. Key cards never malfunctioned and were needed to access upper floors. Two separate elevator banks insured that there was never a wait for a lift. Special requests (to change dinner reservations, order a car, give directions) were all met with a smile and no hitches. In the halls of the guest floors, a shared service closet held irons and extra linens. A purified water system delivered cold drinking water to fill your individual drinking bottles - one of many nods to "green" living. A shared library in the hall offered many choice reads. In the room, guides to London, both historic and current along with a dictionary and thesaurus were interesting touches. The room with a queen bed was surprisingly large when compared with other London hotels - especially in this price range. Well laid out, compact furnishings and storage contributed to the spacious feel. High quality linens and new mattress made for a comfortable sleep. There is no restaurant yet, but room service and delivery service was available from a variety of restaurants. TV options were good. WiFi was free and there were computers available in the business lounge. Continental breakfast (9£) was good and convenient with a variety fruits, excellent yogurt, meat/cheese and pastries as well as juices and tea/coffee. Wake up calls were automated and easy to schedule (and cancel). I had a room at the back and it was very quiet with good black out drapes should you be trying to sleep off (or through) jet lag. Check out (using a computer kiosk) was easy and fast. A tip: Know the street address before entering a cab to get to the hotel as its newness insured that all 4 of my drivers were surprised to learn that there even was a hotel there. I will definitely consider this an option again when visiting London for business. During personal visits, I prefer slightly quirkier more "British" choices in neighborhoods like Chelsea, and Knightsbridge.
Nice hotel, great location
This is a nice hotel. With taxes it cost us $325 a night which is pretty outrageous, but that is due to the weak dollar, not due to them overcharging. The room was small by US norms, but large by European norms. The room was newly refurbished and was clean and comfortable. The desk had a comfortable chair and a flat screen tv. The free internet connection was very useful. Great water pressure, free bottles of filtered water and free laundry make it a nice place to stay. The staff was friendly although they were unable to provide such simple amenities as a book of matches. The location is perfect. You are minutes from all of the top sights and the tube stop is right across the street. The hotel will be nicer once they open their lobby restaurant. But in the meantime Garfunkels was fine. They provide basic food, great service and at a reasonable price.
Para no volver
Estuvimos hospedados en el Grand at Trafalgar Square para el puente del Pilar y nos prometimos no volver a poner los pies en dicho hotel, aunque la primera impresión no fué mala las que siguieron dejaron mucho que desear , el personal parece ser sólo habla ingles, ni español, ni frances, ni italiano a saber. En la habitación nada de nevera ni caja fuerte, estas brillan por su ausencia por lo menos en la que nos dieron a nosotros. Los productos de baño de lo mas escaso y para colmo el día que nos ibamos por guardarnos las dos maletas por unas horas en un pasillo cochambroso en obras de dónde las recuperamos con nuestras manitas nos cobraron "two pounds"¡¡lo nunca visto!! es la primera vez en la vida que tal cosa nos sucede y lo cierto es que nos hemos movido un poco por el mundo. Resumiendo la relación calidad precio es pésima,¡ totalmente desaconsejable!.
Great Hotel In A Prime Location
I stayed in the hotel for a week and it was great and my room was great. The staff was friendly, very helpful, and responded to all of my requests. The room was very clean and the amenities were exactly as I had hoped based on the description of the hotel on the hotels.com web site. The hotel was in a great location, allowing me to walk to my points of interest or catch the tube at a very nearby station when necessary. The fitness room also had what anyone would need to get a good workout while away from home. The hotel was a great value particularly given the price of other hotels in the area. The room was a generous size. Internet access was complimentary which is not common. I would stay at this hotel again. I requested a higher level room which the staff willingly gave me. They had a hot breakfast in the lounge every morning for a reasonable fee (7 pounds). There was complimentary tea and coffee available in the lounge in the afternoons and evenings. I would say this hotel is more for adults than children, but I did see a few children in the hotel.
Great hotel with a great location
This hotel is newly renovated and is in great condition. The location cannot be better as it is within walking distance of many sights. The hotel is clean, confortable, and just as a nice business hotel would be in the US. Highly recommend this hotel!
TripAdvisor Reviews The Grand at Trafalgar Square London
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