Room Mate Laura
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Historical Traveler Reviews Room Mate Laura Madrid
Nice staff and location, but no services, no bar, charges 16% taxes etc
i stayed 2 nights at room mate laura, 3 stars may a bit hard but there are some negative points that made me put this note. starting with the positives, the location is nice, less than 5 min walking from opera metro, really close to gran via and by foot about 20 min from del prado museum. the staff was very nice, i was quite charged when i arrived and one guy from the reception did help me. here come the negatives: ok so you have to know
before you book to room mate that the services are quite poor. There is no one to take your luggages (the guy from the reception did help me but when i asked if someone would bring my luggages to the room the other guy told me there was no one to do such a thing). second, no room service at all, which for the 130 euros i paid i think was not very good; third no bar!! and this was the worst for me, i mean sometimes you come from a tiring day you dont want to spend even another 10 min to look for a bar somewhere near your hotel, and since i was alone i would have appreciated a bar where i could relax and not feel out of place cause i was alone. so there is also no restaurant except for the breakfast, which was ok (orange juice was not freshly squeezed but bottle one, but you have choice, breads, croissants, ham, cheese, omelet, cereals, fruits and drinks). so for these reasons i will not return to mate laura, as for 130 euros (well more read the end and careful about the price) i at least wait for a bar, i dont care about room service but a bar i do. i mean for 110 euros i could have gone to the sofitel, and i was hesitating between
mate laura and quo puerto del sol, it was the same price but i should have gone there, at least they have a bar and restaurant if i dont want to go out. also, to speak about the room, i was disapointed in some points, i took the duplex which was quite big of course, but i didnt like the room all in lenght, i was alone but if you are staying with someone (better be a bf or gf as there is only one large bed) then the second person cannot go to the
bed so easily, he has to go through the curtains because they litterally touch the bed on one side.
then the bathroom was absolutely small and cold. also i was supposed to get a living room upstairs for my room what they call a living room is some kind of bed-couch with no table, just a tv and some toilets and a sink. also i didnt see the kitchen the other were speaking about, i think i got the worst duplex they have, i did put some pics for you to see. it was not too bad but for the price i wish i had a bath, not a shower, a real living room,
the famous kitchen.
another thing, my room was giving towards a place, and at 3am i got awake by some people playing music and singing or i dont know what, so the windows do keep some noise but not that much.
another negative point (and this one is really) is that they did NOT clean my room during the whole day, i told the guy at the reception, and he told me it was because they did not find the keys of the room cause i took them with me!!
but they didnt tell me i shouldnt take them, so because i didnt want to leave the room i finally stayed in an uncleaned one (and i was told when i told about this that they just found back the second set of keys right at this moment lol!) i will not go back to mate laura as i will not advise people to go there, as i know lots are waiting for at least a clean room and a little more services, apart from that the staff was nice as the decoration
of the room.
oh and also by the way CAREFUL, i thought i would pay 130 euros/night, it ended being 150 when i asked why the woman at the reception told me its because they had 16% taxes, i asked why when other hotels have only 7%, she told its because they are apartments and have a kitchen, so i paid for those who are using it as an apartment, and if i knew i would pay this price i would surely have gone somewhere else, be careful of that.
Great Hotel, Great Location, Disappointing Room
Took my partner to Madrid from 3rd to 5th December as a birthday treat. Chose to stay in this hotel following reading other reviews. The hotel is great, very modern, kind of funky decor. I decided to book an Atico (top floor room) since one of the reviews mentioned great views. I don't know if all the top floor rooms are the same but a view across the roof tops wasn't great! The room itself was spacious, good sized shower room, nice to have an apple left by the bedside each day.
The hotel has an open atrium from ground floor to roof level, totally mirrored on one wall. The walkway from the lift to the rooms has clear glass balustrades. I suffer from vertigo! It meant that I had to cling to the wall when making my way to the room.
The reception staff were fantastic, very helpful, friendly and spoke excellent English. The location is great, just a five minute walk to Plaza Mayor, ten minutes to the Palace, a few minutes to all the shops.
Breakfast is fine - not a huge choice but what there is is of good quality.
We took the opportunity of looking at the other rooms in the hotel. I would stay there again. I would definitely recommend the duplex rooms in preference to the Aticos both in terms of space, views and location within the hotel.
One pretty major drawback is a lack of parking, though the Room Mate Laura does have an arrangement with another hotel just a couple of minutes away where there are parking places but, of course, that's only if the other hotel has places available (it did at the time we stayed). A car in Madrid is not necessary though. In future I would go to Madrid by train.
To sum up, a great hotel, friendly staff, excellent location, well recommended. My disappointment in the room was based more on my vertigo than anything else.
Great Hotel - Loud at Night
The Rooms had plenty of space - very european and modern
The hotel is tucked away on a VERY VERY narrow and small street - Close to the Callao and SOL Metro Stations - Near the Plaza de Sol, Plaza de Callao and Plaza Mayor .
One Negative - There is a LOUD after hours club - which stays open till 3:30 AM directly outside the hotel - be warned
A great find
What a pleasant surprise! A very funky, contemporary and friendly hotel - very close to Plaza Mayor. We went on a girls' weekend to Madrid, and were lucky enough to be upgraded to a Deluxe Penthouse upon arrival. It was so nice to have a livingroom and a kitchen to use (even though the kitchen wasn't stocked with any dishes/pans etc). The design of the entire hotel is impressive. The breakfasts were simple but great - the Spanish tortilla was my favourite. The value for money on this hotel was excellent... they are a new hotel, so they might just be doing introductory pricing at the moment, since the hotels in the same area for a comparable price are nowhere near as nice (we checked out some of the places we almost booked when we got there). Stay here - you won't be disappointed!
Great Hotel, Great Location.
We stayed at the Laura for four nights, in the beginning of October. It is a very nice place, the decoration is great, the room was huge for European standards (the bathroom, tho, was small and uncomfortable, but hey, you can't get everything, right?). They also had a nice breakfast (tho we got tired of it after the third day, because they never change the limited options), the staff was helpfull and the location was great - very close to the subway, to a huge "El Corte Inglés", to Gran Via, etc. We did most of our sight-seeing on foot (tho it is quite a walk to Museo del Prado).
There were two downsides, tho: (i) we asked the front-desk to wake us up on the day we were leaving, and to call a cab to take us to the train station. They did not wake us up, so we almost missed our train to Granada; and told the cab that we were going to the airport, so the guy was really pissed-off at having to wake up early on Sunday for such a short ride! and (ii) unlike Mario (their other hotel), at Laura they did not have internet access (only wi-fi, but who brings a notebook during vacations?). Other than that, our stay was perfect.
However, if we are ever back to Madrid we will stay on the Mario (also a "Roommate Hotel"), because our stay there was better.
Great value for money
Visited the Room mate laura for 4 nights in a Duplex deluxe suite rm 210 for 130 euros a night +tax for two people + continental breakfast. It was really very good value compared to other madrid hotels.
We also stayed at the Gran Hotel Caniaras which were very professional and more upmarket but all the extra things like wi-fi and their (great) breakfast cost alot more. All of these things were included in the rate at Laura plus the use of their basement laundry for 4 euros - washer and dryer, very handy for long term travelling.
The staff were very friendly, spoke good English and were helpful except one woman I spoke to couldn't tell me which bus to catch to a well known shopping st, and couldn't or wouldn't help me find one.
Location was very good, easy walking especially to the Real Palace (beautiful) and some great restaurants the Bangkok thai on c/Bordadores 15 if you get tired of tapas.
The suite was massive, two storey with floor to ceiling windows. However, the beds were very hard for us and weren't conducive to good sleep. Bathroom was quite small downstairs, with the shower almost being on top of the toilet. Also the lovely plasma tv at the second level didn't work at all and was never fixed during our stay. Our suite faced the square and it was really really loud. I know its Madrid but even for thirty somethings like us, it was too loud at 3am. I thought perhaps they could have invested in thicker glazing, knowing the location and culture.
Continental breakfast was okay as it was free, but for more substantial fare eating out at a local cafe might be better idea.
In short, excellent value for money for such a huge room, but service was very limited.
Wonderful hotel & staff
My husband and I stayed at Hotel Room Mate Laura for 5 days at the beginning of a wedding anniversary trip. We are in our late 60s. We were given an upgrade to a deluxe room with upstairs loft. Each level had its own bath (with soaps, shampoo, lotion, shoe shine bar, etc.), plasma tv, and phone. The lower larger level had an eating area with table, chairs, and mini-fridge. You can also get this room with a kitchen.
There is lots of storage and closet space and the ceilings were over 16 feet tall (due to the loft design). The towels are thick and high quality, as are the sheets. There were two sets of french doors with tiny balcony rails - and there was LOTS to see.
This leads to the good & bad of our room. It overlooks a small square and it was fun to view the people in daily life. However, if you know anything about Madrid, you know that they do not even consider going to dinner until after 10PM.
They are very gay and you hear much of their noise until things slow down around 3AM. This is even on weeknights. The windows did dampen most of the noise, but not all. We actually spent much of every night just watching the car drivers trying to fit into tiny parking spots.
This activity did not bother us - we found it charming. But some might want to ask for a quieter room location.
The beds were great to us, but if you like them soft, go elsewhere.
Breakfast is served from 7:15 - noon (many are eating dinner until midnight, so this makes perfect sense), and it is excellent! Ham, cheese, egg/potato omlet, breads, pastries, fruit, cereals, juices, great coffee machine with multiple selections.
Staff was very helpful - way beyond what we have found in more expensive hotels. Price with tax was €100 per night. Considering the wonderful location, great breakfast, room size, and quality of furnishings - this was a deal. We also loved the very modern art filled décor.
We took an Aero-city shuttle from the airport directly to the hotel front door: €19 for one or two persons, two large bags and two carryon bags. After a long flight, this too was a deal.
In an ideal central location, friendly staff that are happy to help with any queries you may have. Clean, tidy and unusual rooms with facilities definitely exceeding our expectations, pleasant breakfast - would definitely recommend the hotel to anyone staying in Madrid.
Great location, pleasantly different
We have just returned from a 4 night city break in Madrid. Room Mate Laura lived up to and surpassed all our expectations. Whilst in a central and convenient positon, close to several metro stations, Plaza Mayor Tourist Office, a number of cultural attractions, restaurants and shops (within sight of the large El Conte Ingles department store and supermarket), its location is also quiet at night. All staff were helpful and welcoming and our room was very clean, well-equipped and stylishly decorated. It felt very secure and a room safe was useful. Full length windows opened to give a light and airy room.
Breakfast was included and comprised a very good cold buffet (cereal, juice, fresh fruit, ham, cheese, croissants, pastries etc. and excellent coffee) Supplies were frequently replenished and there were always plenty of vacant tables during our stay.
Having stayed in a number of 4 star hotels in Europe, we feel that this hotel is exceptionally good value for money. Clean and comfortable, with memorably different decor in an ideal location, it satisfied all our requirements admirably!
Loved every minute
This hotel is really magnificent. The location is perfect, just a few metres from Plaza Mayor, Puerta de Sol and the Opera, and about 200 metres from Royal Palace and the Gran Via street, so nowhere you can`t walk. The metro station Callao or Opera are also right next door, also the supermarket El corte ingles.
The room: we booked a standard room, but received a duplex one, which was really a pleasant surprice. So the room is really big, divided in two floors, which makes it very spacious, one floor with a living room, and the other floor with bedroom. The decoration is very modish, reminding the New York style. The room was equipped really with all the technological stuff, two plasma TV (in the living room, and in the bedroom), two bathrooms (in each floor) - one is quipped also with hairdryer, individual air condition, free internet access (wi-fi) and also a kitchen, which is small but nice. Specially the fridge did a great work.
Buffet breakfast is great - tea, coffee, juice, croissants, pastries, cheese, ham, cereal, plus hot bacon, omlette, and they serve til about 11.
The hotel staff was always nice and helpful so who wants more?
TripAdvisor Reviews Room Mate Laura Madrid
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