Costa Sur Resort & Spa
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How has this hotel rated in the past?
- Continental Breakfast
- Swimming pool
- Room service
Historical Traveler Reviews Costa Sur Resort & Spa Puerto Vallarta
My wife and I just got back from a week in Puerto Vallarta. We were originally hoping to spend the entire week at Dreams, but rooms weren't available for the first part of our trip, so we stayed at Playa Del Sol Costa Sur for the first 3 days until we could move over to Dreams (after several trips to PV I prefer the South/Mismaloya area.. so location was the prime motivation).
What a surprise! Instead of feeling like we "settled" for something less, we actually loved this place. Granted, it's not an all-inclusive, which is actually not a bad thing... cause the "value" is what really makes this place.
Yes, when we first arrived, they did start on the timeshare stuff, but it was pretty late and they could tell we were pretty tired, so they basically told us if we were interested in hearing the pitch during our stay to just let them know. They never hit us up again.
All the rooms in the hotel have great views of the ocean. We never thought we'd use the kitchen, but found it to be pretty handy. Our room was very clean, quiet, and had a nice balcony. It's not the Four Seasons, so expect a pretty laid back decor.
As mentioned in previous postings, the crowd is generally older travelers who have units and visit every year - so most of the people know each other. At first we thought we would stand out, but found the people to be extremely nice and welcoming. They were also very savvy on how to get around, what to see, etc. so we learned some new tricks about bus routes, etc. Although not rookies to PV, I'd have to say I'd never taken the local buses and we found these to be a highlight of the trip. For 5 pesos you can ride the bus to town. For another 4 pesos, you can catch another bus to Walmart, etc. and the experience competes with the thrill of the ziplines on the canopy tour ;-)
I believe there is only one restaurant at the hotel, and we ate several meals there - all of which were excellent. (The buffet breakfast was even better than the one at Dreams.) The first night we were there, a dinner buffet was all that was available and we weren't that hungry - so they actually made a special order dinner for us.
Yes, as others pointed out, it's hard to get a chair at the pool if you aren't there that early, but it's easy to get a seat at the beach anytime and the beach is actually pretty nice (we'd rather lay by the beach than the pool anyway). The "lagoon" that they put in makes it great for swimming (as opposed to most of the other beaches that are better for "body surfing" with the constant wave swells). The snorkeling is actually also good for what it is, as the rocks in the seawall are starting take shape as a little "reef". Quite a variety of fish - although the marinelife and water visibility does not hardly compare with the traditional dive/snorkel sites.
Overall, we loved the value of this hotel (compared with alternatives), loved the location, and loved the "charm". We would definitely recommend this place to anyone wanting a quiet, scenic getaway, yet containing a great on-site restaurant and easy access to all of the great resaurants and sites of downtown (by bus or short taxi ride).
No morning sun and all the lounge chairs taken by 7am!
The resort basically sits on the side of a mountain. The sun really doesn't get over the resort area (2 buildings with two pools, restaurant, and two bars in beween) until Noon or later. While we were there early in January, the surf was high, so we frequently were not allowed on the beach. The ritual was for people to go down very early and put a towel on a chair around the pool (the other pool is heated, but doesn't get sun). I am a sun worshiper (that is what my vacation is, sun, swim, read, eat, drink, relax)and was VERY frustrated as most days could not find a place to lay in the sun! The good stuff is that all rooms face the ocean, staff is friendly and Puerto Vallarta seemed very safe. We walked into town along the ocean and took a bus back to Costa Sur. We would have NEVER done that in Jamaica or the Dominican Republic. Food and drink a bit pricey, and golf outrageous at $160 a round. My husband and I would definitely go back to Puerto Vallarta, but not necessarily the Costa Sur.
Good location, random crowd, rooms decent
Stayed Dec 30 - Jan 2, and had mixed feelings.
Location is cool (South of town, just past Conchas Chinas neighborhood), but difficult to walk anywhere. However, bus/taxi connections to town good, cheap and fast. The room was fine, if fairly non-descript. Best thing about the room was the balcony and view.
Overall, pretty heavy on the timeshare/older/American crowd. Overhead a few too mnay conversations about golf and Cabo. Not hip/young crowd at all. Pool area is nice, but lounge chairs are taken up by 10am, and VERY DIFFICULT to get one after that. Which was annoying.
Beach at hotel is not great at al, but the views from the rooms are fantastic. We went to the beach at the Lindo Mar Apt/Hotel, which is fantastic, with a great restaurant on the sand. I would try to stay there next time, for sure. We had also been to that beach last time we went to PV.
Nice surf, but no morning sun :(
We only stayed a week. It was nice to have HBO in the room, movies were in English with Spanish sub-titles. If I wasnt travelling with teens I may never have turned on the tv. It was nice to have a micro-wave (popcorn) and fridge. I tried to pre-order thru inet for groceries and we never did get them, was never able to meet w/manager at the store. Absolutely hate that people "claim" a pool chair and leave it empty... if you're not using it then move your towel and let someone else use it! I would have liked to have the morning sun, but the building is built down the side of cliff, lobby/street level is on 7th floor, our balcony only received afternoon sun and the pool received the late morning/noon sun.
The buses were economical, 5 pesos each and stopped right outside. Went to Yelapa by water taxi, took bus to Mismaloya, but don't get off there, next stop is Boca de Tomatlan. On the beach you can buy a ticket for the water taxi, the fellow didn't want to give me my change, laughed it was only 20 pesos to his amigos. I paid 120 pesos for each of us for round trip. last water taxi back at 5pm (you catch the same one you came in), and they tried to leave 15 min. early, luckily we caught them and they came back to beach for us.. as soon as we landed in yelapa they threw iguanas on the kids and said $3 for photos, then said I owed $10 as i took 4 photos.
the restaurant at Costa Sur was nice, a wee bit slow. we mainly went into town though. At Costa Sur not alot of children, mostly folks over 40, as timeshare establishment repeat visitors and very friendly. every morning they offer some activity, spanish lessons, tile painting, morning walk. most afternoons at 3 they had volleyball in the 2nd (shaded) pool. the beach was nice, small but nice. when we were there they had unusually rough waves and had to close the beach a few times. One day an 18 year old gal had been swept out and thrown back into the rocks. Normally its not like that, they say. The girl was fine and we saw her swimming in the pool a couple days later. At the beach in town the life guard was asking kids to stay out of the water as well.
In town we liked Cafe Olla, just a few blocks from where the bus lets you off, towards the beach. line ups start around 6, great staff, really good food, open for lunch,very good prices, regulars to puerto vallarta recommend it-you meet them in the lineup. i had forgotten how dusty mexico is, felt like we had been camping for the week. maids were great at sweeping up the sand we tracked in, and although not always consistent, i.e. sometimes we got a coffee packet, sometimes we got face cloths, sometimes they washed our dishes, the maids did do a good job and were friendly.
we bought our beaded trinkets from the senorita by the pool, she had really good prices and you didn't have to haggle over the prices. i even brought back stuff and she gladly exchanged it. it was great to have inet access to check emails. normally the 15 minute time limit was ignored but sometimes there were no lineups for the 4 computers. the gym was very basic, i saw a few people using it. overall: a clean establishment, friendly staff, probable wouldnt stay there again but was just fine. really nice to listen to the surf and be on the beach. booked thru sunquest vacations and the pvr rep, sylvia was nice and helpful. at time of booking i called the 1-800 # and they said i was getting two rooms, the rep was wrong, only 1 room. one complaint was my lock for the safety deposit box in the room was finicky and a couple times i was losing my patience trying to close it. also took awhile to adjust to the musty smells, i know its a jungle but still...
it would have been nice to send the kids back and for me to stay another week without the darlings!
Love EVERY THING about Puerto Vallarta
We just got back from Costa Sur Resort November 18, 2005. This is a fantastic resort for all ages. The room, the ocean-view with the balcony was breath-taking. We got to see dolphins swimming from our balcony several times in several days. The staff and the happy hours were great.
We spent every day from morning til midnight exploring the beaches and the city's life. We found out that you do not need or want to rent a car in this city. Mexican-drivers are crazy-drivers, yet, we did not witness not even one accident. The bus system was very effective and cheap. Ask for a city's map at the airport from the Time share people, or at your resort. It gives you many valid tips on places to eat, places to go, Taxi, map/roads to the beaches so you will know when to get off the bus, and the basic Spanish-lesson that will help your traveling more enjoyable.
Thru out this whole trip, we found out that this magnificent place offers a whole lot more than what we had expected. Our only regret was that we should have brought a walkie-talkie ( 2 ways radio ) with us. You cannot use cell phone to call each other or to call home. Using the hotel' phone will cost outrages fees. So, make sure to buy a calling card before you go so that you can use a pay phone to call home, and a walkie-talkie.
The rest, just kick back and enjoy !
Loved Playa Del Sol Costa Sur
We just got back from Costa Sur and we had a great time. Yes, the timeshare people at the airport can be annoying, just say no and keep walking. We were asked at the hotel to view a timeshare, we declined politely and were never asked about it again. The rooms were clean and bright and thanks to daily maid service they stayed that way through out our week there ( 4 adults in our room). Restaurant was great and room service was awesome. They even cooked the sailfish my brother caught on our fishing trip. Beach was great for snorkeling and the pool was very enjoyable. The bus to town was only 50 cents, Carlos O'Briens, Senor Frogs, Mexican Fiesta night, dune buggy ride, booze cruise, fishing trip, market place are some of the hightlights of our trip, We would all go back again!
Not my first choice... more for Seniors
We arrived @ the airport in Puerto Vallarta, no big problems. We understand the whole timeshare push there. Let them know we are already members and not here to play the game, they leave you alone. We go out of the airport to arrange for a van to take our party of 5 to the Costa Sur, great found one for $30.00, perfect. Arrived @ the Costa Sur and we have two 2bd condo's reserved, well this were the problem started, the front desk tells us that they cannot give us two 2 bd condos, they could only do 1bd and 2bd room. I was really in no mood to argue, but did ask for some compensation for this, since we are members of the Playa Del Sol which who purchased the property 1year ago. Told me that the manager would be in tomorrow (Sunday) around 9:00. Well we made the best of it, well they have us in the 2nd tower all the way at the far end and we had to ask if we can have some help with our luggage, nobody offered at the front desk. Get to our rooms, well the 1bd rm is fine, clean but smells really musty.. and there was black mold on the ceiling, well if you have asthma this not the place for you. The other couple we were with checked into the 2bd rm and it was very big, had great patio that rapped all the way around, but when you look over one side of it you see the this horrible water filter system.. not talking about pipes and a filter, the real thing brown bubbling water..... Ok we made jokes about it and got through that. We were only staying for four days and then going to the playa del sol grand, Ok. The next morning my husband and I return to the front desk and ask to talk to manager, well just as we asked they sd "he just called wont be in until 12:00" not happy about that, continued our day went into town and took the local bus which was great .50 cents. Went to Wallmart and did some food shopping and that was great, very nice store. Taxi from Wallmart back was $10.00, with what we bought didn't want to lugg it on to two diffent buses to get back. Night comes and we plan to go to dinner @ "PIPI" went there two years ago and was great, food and the service. Guess you can say things do change... food was horrible and the drinks were water down. Really has lost its Mexican touch, much more American now. Next night went to Roberto's AWSOME!!! we go back there eveytime and service and food is still the same, you really feel like part of a family... Costa Sur recommended us to have dinner at Felipe's "WOW" plus plus, you can see all of Puerta Vallarta and service was outstanding. Back to the resort, well pool area is small and the lagoon that is there is nice you can snorkel, Spa is very small, had a message and it was very relaxing. But the people that our there really more seniors, and people that return sametime every year, well guess this was one of the first timeshare's in Puerto Vallarta. Some of the orginal owners of their weeks are not really happy about new poperty owners coming in. I think it's great, maybe they will help spurce up the rooms more. Also there is alot of security on property, so if you are in the second tower and stay out past 9:00pm well its locked and you have go to the first tower and walk acrossed. As for the compinsation for the change in our reservation, ya we finally talk to the manager on Tuesday.... sd that he would get back to us in an hour, well not sure how long an hour to him is, but we didn't heard from him nor did we see him again. But hey your on vacation who wants to stress out and argue....and we were leaving on Wednesday. But it really isn't closed to town for walking, either bus or taxi. There restraunt closes @ 10.00 and so does the bar. We love Puerto Vallarta and keep returning, but maybe not so fast to this resort.
"Psssst.... wanna buy some timeshare?"
Flew in on America Worst ... er, West Airlines, which is an experience in and of itself (more on that later). Arrived in beautiful PV, and it really is gorgeous. Got off the plane and made our way through Customs and as soon as we cleared we were hit up to attend a timeshare presentation. We couteously declined. Waited in line at the ATM to withdraw local currency, and were hit up again by someone else to attend a timeshare presentation. Again, we courteously declined. Made our way to the restrooms ... got hit up again for timeshare by someone else. Declined again, but we're getting less courteous. Headed out to catch a cab and were cornered by someone else for timeshare. Declined, somewhat shortly. Finally got in a cab and made it to Playa del Sol Costa Sur at which we were relentlessly hounded for a solid half-hour to attend a timeshare presentation before they would even let us check in. The thing is, we already OWN two weeks there! We finally relent, just so they will let us check in and they promise us some great discounts and that it will only take 90 minutes.
Next day we make our way down for our 90-minute presentation and "free" breakfast (at which we have to buy our own beverages) and proceed to be pressured for over two hours. The packages are, to be charitable, laughably overpriced. "No, no, no," is our mantra. Finally we escape! On exit from the pressure-cooker, we are faced with a tandem of people who "want to survey" us on our experience - but wait ... it's a lie! They pitch us timeshare!
We make our way back up to our room and try to book a SCUBA trip for the next day and ... surprise, the "discount" the timeshare marketing company gave us was NO BETTER than the price we got on our own.
We make our way back into town and literally every 100 feet someone is trying to sell us timeshare. At this point our patience is really running low.
Are you detecting a trend here? Every single day, everywhere we went, we were hounded to buy timeshare. We even got hit up by the Maitre d' at El Set Restaurant, certainly no small dinner bill. That disgusted us and we told him we would never again darken their door. ENOUGH ALREADY! We don't want your stinkin' timeshare!
Best parts of the trip, by far, were dinners at Le Kliff (we got engaged that evening) and Panorama (gotta go for the Sexy Coffee) and Barcelona Tapas.
Worst part of the trip, by far, was getting relentlessly hounded to buy timeshare. Because of that, we won't very likely be back.
Worst part of the trip, part 2, was our experience on America Worst Airlines. On our return through Phoenix, the flight was six hours delayed. At that time, we boarded, taxied, then returned to the gate and changed planes before having to board another plane. Apparently once the plane leaves the gate the airline's computer software thinks it is in the air even though it isn't, and won't accept any changes. Like I needed another reason to choose Southwest!
Loved Costa Surs laid back atmosphere!!!
My bride to be and I just got back from a relaxing pre wedding honeymoon at Costa Sur, previosly the Costa Vida Vallarta. Since there wasn't much neg. I will start with them. When getting off at the airport avoid the timeshare people that hijack you as you exit customs check. They waste a half hour of your time and give you a free taxi. Don't give them any money if you decide to take their tours. After checking in your consierge will try to get you to do their tour. If you choose to do it make sure you get as many free tours from them as you can to make it worth while. The tour can range from 2 and a half to 4 hours. Just tell them you can't make any decisions without cunsulting your accountant or lawyer first or No means No. Once that is finished a wonderful vacation will begin. It is an older Hotel that is old shcool, no major frills but big on service.We stayed in a studio which could sleep 4 and was very clean with only a musty oder in the kitchen area. All rooms have a great ocen view. The best part of Costa Sur is the staff. Most have been there for years. The waiters give great service and the maid service keeps your room spotless even cleaning the dishes. The onsite reasaurant is great for breakfast, loved the omellette chef at the buffett. Try the coconut shrimp and chicken enchilladas. The only meals I didn't care for was the steak and Italian night. For dinner I recommend going into town. Some nice ones are Felipe's, los arbolitos, and our favorite the Blue Shrimp. The Pool area is nice great for relaxing and socializing meeting new friends. The beach was a minor disappointment because being so near to the mountains it's rocky so bring water shoes. access to town is easy taking either the bus about 50cents U.S. or taxi $5. When shopping in town be sure to haggle a bit but don't insult. Best prices are at the shops closer to the boardwalk beach area and less haggling is involved. The tours we took were all nice. But be prepared they will take up a whole day or evening. The ones we took were the city tour by bus, Santa Maria crusie, and the Mexican Feista at the La Iguana. I recommend all of them. If you have a delicate stomache be cautious what you eat or drink around town. We had no problems except for my over indulgance one evening at happy hour, but a few people did. Costa Sur is on the outside of town and is very quiet with an older timeshare ownership base. This makes it a great place to return to after a long day on the town or just to sit by the pool and tan all day drinking the must have Costa Sur special. The people of Puerto Vallarta were pleasant and very friendly. I would enjoy going back and spending time at Costa Sur.
I loved this hotel. me and My two friends had plenty of room to relax. We had the most beautiful oceanview. The hotel felt very safe and the staff was very nice.
The location is great for being close to the main attractions. You are close to the hustle and bustle but you are still in a beautiful quiet area. If I wanted to relax I could just go down to the beach and sit by the beach. If I wanted to party and I mean really party, I could take a 10 minute taxi down to the main square and enjoy the attrections there.
I loved the free internet access that they offered. It allowed us to stay in touch with family when our calling cards were all messed up. I hope they don't ever stop having that.
Overall I had the best service at this hotel.
The photos were taken from the hotel balcony and also inside the hotel
TripAdvisor Reviews Costa Sur Resort & Spa Puerto Vallarta
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