Luxe Rodeo Drive Hotel
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Historical Traveler Reviews Luxe Rodeo Drive Hotel Beverly Hills
So bad it's laughable
I got a package for the Luxe off of a reputable luxury auction site on the web. The package included a bottle of champagne, a dinner in their restaurant and truffles at turndown.
When I got to the hotel, they somehow didn't have my reservation. The first guy at the desk said they had one room left, and went to talk to the manager who came out and was incredibly rude and really wanted me to just leave. He didn't want to give me a room. Please keep in mind this package was pre-paid. I eventually got a room.
I've heard of shabby chic but this place is ridiculous. The towels were tattered. The champagne was Andres. The dinner was not off the regular menu and the choices were limited (pasta or pasta).
And no truffles at turndown, either.
The management is so rude that it overshadows the nice people working there (bar, maids, etc.) It also overshadows the wonderful location and nice room. (mine had a balcony)
Fortunately, it didn't overshadow my otherwise wonderful few days in LA.
Great location but overrated
The location is great but the rooms feel like they were done as cheaply as possible. Thin walls with little ornamentation. The room overlooked an alley (which was okay because it was quiet) and the room was tiny.
The phone did not work and despite their attempt to fix it, it never worked. On the plus side, the linens and towels were very nice quality.
I paid $170 on the internet but if I had paid full price, I could have stayed at the Peninsula Hotel which is much nicer.
This was a great boutique hotel! Even though it is in the middle of Rodeo drive I got a steal of a deal! The staff is so nice and helpful.
It was my anniversary. The hotel found out and I got a nice card and a bottle of wine from the manger! This hotel is a great example of why I choose boutiques...great staff, great design and real hospitality. Try it!
Great Value on Rodeo Drive
An excellent value. I got the room for only $89.00 on priceline. Ideally located on Rodeo Drive. Small, unpretentious, gracious front desk, concierge and car park attendants. The rooms are not that small, nicely and modernly decorated. The sheets were soft Frette sheet sets. It was quiet on the weekend, although during the week right now they are in the midst of renovations. Room w/ 2 full beds, great for two girls shopping. Parking is by valet for $20.00 a night. Nice touches of Apples at the front desk, as well as a full basket (honor bar) in each room. I didn't find the walls paper thin, and can only assume that noisy and **** from a room either above or next door bothered the reviewers preceding this review.
Highly Over rated
We stayed in a room with two beds yet it was way too small for two people,or even one person for that matter. The view was of an alley way. The walls are paper thin. The night clerk was cold and rude and we were given no assistance with our luggage. We had a reservation for 4 nights but promptly left the following morning.
Overall Great Experience
I've stayed at countless of 3-4 star hotels in and around Los Angeles. And for the value the Luxe Rodeo Drive Hotel is superb. I have never stayed at a Luxe property and the only reason I stayed at the Rodeo Hotel was because of its great location. The Luxe is located in the middle of Rodeo Drive! I was able to shop and have dinner in between my meetings off Wilshire Blvd.. The staff was always courteous and prompt. The food at the restaurant was also excellent. I strongly recommend this property to anyone staying in Beverly Hills.
They have the most comfortable bed
Luxe hotel is situated in the heart of Rodeo Drive. I stayed there mostly because of the locale, and also reasonable price for a Beverly Hills hotel. It's a tiny boutique hotel, and very charming in its own way. The receptionist couldn't find my reservation, but that wasn't a problem because they seemed to have ample rooms. The room overlooked a courtyard and I could look into other people's rooms so I kept the blind down. MOST importantly, their bed is the most comfortable bed I've ever been in. It surpasses my $2500 Beauty Rest purchased recently. I stayed there because of the comfortable bed three times already. The valet parking attendant was friendly, and so were the receptionists. They were very little help when I asked for directions/addresses of attractions/shops, but they tried to help me. I don't remember any dining available, but starbucks is a block away if you need coffee and bakery in the morning. The lobby floor bar seemed crowded at night time. It's a very cute/relaxing atmosphere with modern design.
I stayed at this hotel the last time!!!!!I cannot believe how poorly the service is.Who is in charge of this hotel?
This Luxe is not worth 4 stars!!
The front reception in the evening was inept and un-professional. The gentleman at the recption desk attempted to re-charge pre-paid accommodations even though he was presented with the confirmation documentation. No luggage or other assistance was offered. The room was incredibly small, and cheaply decorated. The Park Century Plaza is an example of a true 4 star hotel - this one is not in the same leage/same caliber. How it has been rated 4 stars is beyond my comprehension. I give it 2 stars.
Small cell-like rooms
I stayed here for two nights. The rooms here are cheap ($150 per night) for Beverly Hills for a reason. They are very, very small and half of them overlook an alley. The furnishings and decor are also on the very, very cheap side. The high speed internet access did not work and the staff was not especially friendly. The main reason I stayed here was that I was traveling with a small dog, did not want to spend a lot of money, and it was the cheapest supposedly pet friendly hotel in Beverly Hills. Howver, it was not very pet friendly at all. The hotel tried to charge me an automatic $200 "cleaning fee" for the $150 room because of the extensive cleaning they claim to do to remove any pet hair. These types of charges are an annoyance that have nothing to do with any increase in the cost of cleaning the room. (The hotel does not have to purchase additional equipment or have staff work overtime to clean the room.) Rather, these charges are merely an effort by struggling hotels to raise raise revenues. Indeed, I regularly stay at top luxury hotels (Four Seasons, Peninsula Group, Rosewood Hotels, etc.), that do not impose any additional charges for small pets. I would recommend looking elsewhere for a room.
TripAdvisor Reviews Luxe Rodeo Drive Hotel Beverly Hills
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