Howard Johnson Hotel by the Falls Niagara Falls
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- Swimming pool
- Indoor pool
- Fitness/Health center
- Free High-Speed Internet
- Wireless internet connection in public areas
- Refrigerator in room
- Wireless internet connection in room (free)
- Microwave in room
- Wheelchair accessibility
- Family rooms
- Multilingual staff
- Business Services
- Meal plan
TravelPod Member ReviewsSuper 8 Le Claire
This is my worst stay ever in Niagara falls. I booked the two-day indoor fallsview waterpark package. All the other hotels in Niagara that are offering a similar package, would give the waterpark passes for two days. I was told by the receptionist that the passes would be valid till 3 PM on the checkout day. When I tried to go on the day of the checkout, I was not permitted and was in fact told that I was admitted yesterday by mistake since the passes were only valid for one day. I called the supervisor of the front desk from the waterpark who was very rude and just told me that they only give daily passes and that there was nothing he could do and ended up by hanging up the phone.
He also told me that unlike all the other hotels (Crowne Plaza, Sheraton by the falls, hampton inn and Skyline inn) they only offer the passes for one night. Keep in mind that when you make the reservation, you get a warning if you have more guests than passes but you don't get a warning if you have more nights than passes). I actually paid full price for the extra passes for my kids because I thought they were for the full stay, even though I could have got them from costco for half the price, had I known that they were for just one day.
When you call the reception, they claim that the waterpark is within a 5 minute walk (it's actually a 20-minute walk). They say they are within one block from the falls (a 45 minute walk from the Canadian falls).
The hotel itself is very old and outdated. The bathroom is very small. Beds are very uncomfortable. Bed covers were very old and had a hole in them. The Hotel entrance is right behind KFC, so the smell was really bed (kind of a greasy kitchen).
The pool is very small. The hotel has one elevator so I had to take the stairs most of the times from the 6th floor instead of waiting for it.
Totally not worth the money. Will never stay at any Howard Johnson again.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
TripAdvisor Reviews Super 8 Le Claire
Travel Blogs from Niagara Falls
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