The Grant Hotel
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Historical Traveler Reviews The Grant Hotel New York City
We arrived way after 3pm and checked in with great ease. (By the way, there is a parking garage directly across from the hotel BUT we paid about $40 bucks for a night's parking there...so...) Anyway, our room was a bit on the small side, but tastefully decorated and very clean. We had a comfy queen bed, a narrow closet, an interesting desk and a pale armchair in one corner, along with a t.v. mounted just above the door. It was a pretty nice set-up.
The only thing that put us off a little was the fact that the bathroom down the hall had a severe toilet clogging (water and waste flowing over the sides of the bowl) and it did take them a lil while to come up and take care of that. I found that to be a shame because otherwise the bathrooms were pretty sanitary.
The staff was very helpful and friendly and even pointed us in the direction of the local Thai food restaurant. This is a nice location because not only are you near a subway but you're also pretty close to Symphony Space (one of my fave places to watch classic movies when I lived in NY).
If not for that bathroom incident I'd have given them "above average"...
Good price. Good hotel.
One night before travelling to NYC, I researched on the internet and found this hotel was the cheapest option for a two days staying. I payed about $75 (taxes included) per night, and I was very afraid of finding bedbugs in the hotel, because I read some reviews of another hotel called Belnord where people complained about these bugs.
But I was positively surprised when I arrived at the hotel. The location is very good, peaceful neighborhood, two blocks away from the subway station. The room was very clean, cable tv (with remote control).
As I read I could check in just after 2 p.m., I arrived there about 3 p.m., and I just needed to show my passport, and sign a kind of contract.
The hotel has a lot of rooms, the doorman said its about hundred. There were two shared bathrooms per floor, and I find out that the maid used to clean them at 3.0 p.m., so I always took my shower by this time. But when I went to the bathroom in other times, it was reasonably clean too. That maybe was due to the fact that the hotel wasnīt full.
I would have stayed there for more days if necessary, and for sure I will stay there again when back in NYC, unless I can rent a room in a family house for a low price. I think they have wireless connection in the rooms too, but I didnīt tested it myself.
For the amount I paid it had everything I expected of it.
The staff was very sympathic too. I needed for example to make a local phone call to a person who would rent me a room for a week in Queens, and the doorman let me use his own cell phone.
I decided too write this review just because this website helped me a lot to choose a place to stay in new york city, and based on the reviews of other people I had made a good decision. Hope you will be so lucky as I was.
I was very impressed with this hotel! The booking process was straightforward and easy, and the staff both at Woogo and the hotel were extremely pleasant. The room was spacious, clean and everything was in working condition. We were right beside one of the two washrooms on our floor, which were both very clean and fairly well stalked. The location is GREAT - directly across the street from a 24hr parking garage and just two blocks down from Broadway. There are lots of great shops and vendors there and also direct access to some of the major subway lines. I would highly recommend this hotel to anyone who is looking for an affordable place to stay. I would definitely stay here again!!
The stole my money
I gooked one single and one double room. They were booked through woogo sales on the Internet. The Company asked for a deposit for $ 102.00 fore each room and I was advised that they would ask for the remainder upon check-in. The booking was don e in February. In March there was a charge on my debit card for $344.00. When I called the bank they torlm me it was Woogo from London who had requested the money. I cancelled my debit card and had to get a new card.
When I checked into the hotel in New York, there was no record of the transaction. I had to pay additional money to stay there. Four e-mails to Customer Service in London as only gotten me computer generated messages that we have recieved your message. No refund to date. Any suggestions on how to get my money back?
On top of that the bathroom down the hall flooded and was not fixed for 30 hours!
Do not stay here!
This "hotel" is abosultely horrible. Not only are there no bathrooms in the room (which we were told priar to booking that there would be a private bathroom) you can't even get a pillow from the people at the front desk. Everything has to be done over the phone with people in Paris, and they actually said to me "We do not care about customer service." This is the absolute truth! Do yourself a favor and find a different hotel!
A Changed place
Now this place is called The Grant Hotel or the Woogoo Grant Hotel it seems and perhaps new owner operators.
I stayed here for three nights and it was completely satisfactory.
No fancy stuff but for the $50-60 we paid it did everything we expected of it.
Clean basic accomodation.
I'd go again.
Great for the Price!
I stayed with my 15 year old daughter. To my surprise, for the price of a shared bathroom, we had a private toilet and shower. The room was very, very small but also very, very clean. The staff was friendly and helpful. And the location turned out to be terrific since the subway is only a number of blocks away. For the price, I'd recommend it highly to everyone.
I stayed there with friends during the Easter Week-end and it was great! The metro station was 2 blocks away and so was Central Park. We bought a metro pass for a week 20$. It was really easy to go downtown! The staff was friendly and it was really clean. There's 1 or 2 bathroom per floor. There's a parking right in front of the hotel !! Great hotel for the price!
Roxanne, Montreal, Canada
Hated this place- do not stay here!!
Where to start? Let's skip over the horrible experience of trying to make changes to our reservation via Woogo's email and phone "help" desk, and cut right to the chase. My boyfriend and I stayed at this place, also known as the Grant Hotel on W94th St twice, for 2 nights each time. What a disappointment. The check in staff were courteous, but we straight away noted the fact that this establishment is extremely TIGHT!!!
1. Shared bathrooms- usually OK in most places, but there was only 1 bathroom to about 8 or 9 rooms, and in the case of the first/ground floor- only 1 shared bathroom total. The bathrooms seemed to be cleaned only once per day- not enough for a shared facility- they were pretty filthy by the afternoon. No bath mat. There were no hooks or anywhere to place things except on the toilet!!- and in some bathrooms, not even a toilet holder or towel rack.
2. The room- we had a double on one stay, and a double double on the other. Both times the rooms were very dingy- a single fluorescent bulb in the centre of the room and no table lamps. The beds themselves were fairly comfortable, except the bottom sheet was not fitted and you quickly found yourself sleeping directly on the mattress. There was only a thin bedcover and 2 requests for blankets went unmet- apparently they were unable to access blankets after hours. This meant that the two of us slept in the same bed for warmth- thus not using the 2 beds we had paid for. The heating also did not work, and we were informed there was nothing we could do.
TV- limited channel selection, but whatever, cos there were only a limited number of working remotes in the whole hotel, and the first time we stayed, we did not get one.
The first room- the double double- was very spacious, but pretty much had nothing in it except the beds and remote control-less TV. There was a gig empty closet off to one side which was probably intended to be the bathroom but thehy got too tight to put even a sink in, which most places with shared bathrooms have.
Both rooms were very noisy. The walls were paper thin and given that people are coming and going at all hours of the night, you could hear doors slamming all the time.
3. In general- No tourist information located anywhere in the hotel. No pay phones. The phones in the room were exorbitantly expensive to use, and there was very poor cell phone cpverage. The desk staff, whilst on the whole quite friendly, were absolutely unable to do anything about our complaints. We asked to be moved due to the noise but the hotel was full. The desk staff were unable to offer us a refund or discount. We attempted to complain to Woogo but the freecall number could only refer us to the website- where we could find NOWHERE to write a complaint- or to a UK (international!) number, which we couldn't call, there being no payphone in the hotel!! (It was raining for all of these days, and very cold, so we didn't want to stand on the street at a payphone).
On our second stay, the toilet flushing mechanism broke (on the only toilet on the whole floor) and despite telling the desk staff this at about 2pm, nothing was done till our second complaint later that night.
Dingy. Cold. Dirty bathrooms. Poor sleeping conditions. So why did we return for a second stay? Because our return was going to be within a week of our first stay, we found it hard to find anything affordable at such short notice, so we were stuck.
We would not stay here again. We would not recommend this place to anyone. For the money, if you book with a few weeks notice, you can find much nicer places to stay in Manhattan (try Chelsea Lodge or Hotel 17. Not going to bother with photos, cos the flash only makes the room look OK.
Good for the Price
I stayed at this hotel because it was affordable for the area of New York that I was going to.
Nice location. Couple of blocks from Subway.
I think the hotel is in the process of getting remodeled.
The room was clean. My only thoughts on the room was that there was no mirror (as much as I am not a mirror person - it is neccessary when you share a bathroom with the rest of the floor) and no remote for the tv (not that I watch much - but when I go to sleep at night - I like to be able to shut it off from bed). There were windows that opened - that was nice.
The shared bathrooms were sometimes clean and sometimes not. As to be expected. There were two bathrooms on my floor (the 4th floor). Since I was up early in the morning - I did not have problems with others being in them.
TripAdvisor Reviews The Grant Hotel New York City
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