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How has this hotel rated in the past?
- Room service
- Swimming pool
- Reduced mobility rooms
- Wireless internet connection in room (free)
- High-speed internet in room
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Historical Traveler Reviews Hilton Springfield
my husband and i werent supposed to stay but since our car cut off before we could leave, we decided to make good of a bad situation and stay at the Hilton. Big, Big mistake. I remember a cleaner room when our dad took us to MOTEL 6 when i was young. Way too much money for way too little luxury
I attended a wedding and reception held at the Hilton, and stayed there that night. The rooms was nice enough. The wedding and reception were lovely. It was nice to have a couple of bars in the hotel to go to afterwards and also have the option of going out downtown. We were also close to the tourist spots for the next day.
Just stayed here the past weekend. We had a very large suite with a living room, dining room, small kitchen, two bedrooms, and two bathrooms. While it was very spacious, the decor was very outdated and the room wasn't the cleanest. I agree that the elevators were confusing. One woman at the front desk was not friendly or helpful at all on several different occasions. Another note is that the hotel only has a parking garage. We came in a large vehicle that barely fit into the garage.
Okay, but wasn't any better than your average hotel
All I can say is that it was ok. Nothing great. Confusing elevators, some only go to certain floors. Decor was so so, but I think they have remodeled since we were there last. I'm just glad we got a cheap weekend rate, I wouldnt want to pay full price.
Worst stay ever
We had to stay at the hotel for a sports event. At the same time there was a religious conference and concert and there were 1400 from this group staying at the hotel. First our rooms weren't ready at the 2pm check in and we didn't get to our rooms til after 5pm... We couldn't use the elevators because the teens from this event were being allowed to play on all the elevators...they were running wildly through the hotel. They knocked one of our mom's from the team down. They knocked my daughter down two times and they knocked my son partially down the stairs. They ran the halls all night after the Christian rock concert and they pranked people's phones all night. The front desk's brilliant response to these complaints was, "well, it's a large group and we really can't babysit them all the time." Then the billing was wrong. My charge was billed 3 times because they keyed in the wrong room number when I checked out. My room wasn't checked out and the room near mine was checked out twice (the 2nd time when I called to correct their error). They charged me 25.00 because I refused to stay the 2nd night that I was reserved for even though it was impossible for me to stay because of the way they refused to get some kind of order in the hotel.
These Christian kids were banging on cars in the parking garage to set off alarms and still the hotel would do nothing. It was unreal. There was more to add to this but I don't think I can fit everything on this page. It's a pretty hotel but the service is the worst. One more thing...I waited 35 minutes in the hallway because my room lock stopped functioning. Everytime I called the desk from my cellphone to tell them maintenance hadn't gotten up there I was told that they'd be there in 5 minutes. What a joke this place is!
A great getaway
Held a family reunion there. The place was great. Looks like it's newly renovated. The 30th floor Italian restaurant, Capisce? was excellent.
The staff was very accommodating to our group needs. They also have the only Starbucks in town, which I can't live without! We enjoyed being close to the Lincoln sites.
they had great room service, great morning buffets, nice sized rooms,2 phones in each room with 2 phone lines,you didn't have to pay for the calls to other rooms and you could get wake up call for free
Horrible Stay and charged twice
My stay was beyond horrible...I took my students on a class trip and they told us the room would be ready at 12...all of them had carried there stuff in and then we were told it would not be ready til 3...the let us store stuff in a conference room in the mean time. I tried to be positive and took my kids sight seeing...we came back at 3 and then they ssid it wouldn't be ready till 4 or 4:30. To make matters worse I was told our breakfasts were complimentary and then they said they weren't...My students only brought enough for 2 meals a day...I fought that as well. After this ordeal we went to our rooms where I found a cockroache. We called them to let them know and they bombed the room while we were gone...they never told us this and we had a wonderful odor for the rest of the day. My kids asked for towels and never got them and then a month later they charged $600.00 on my card after receiving a check from the school. I tried to talk with a lady in accounting who was not all that helpful..I admit I wasn't the most pleasent, but after all I experienced would you be??? I then asked for the number for the corporate office and she kept asking me why I wanted it. I said I have a right to get the number without questions and then she claimed she didn't have their number. I highly doubt it. This was horrible and a rip off!!!! Their are many hotels around there if you need to stary in Springfield but stay away from this one..if location is the key their is a nicer hotel across the street...I think it's called Renaissance.~Very ticked~
Room is badly overpriced and dirty - This is not a class act - about same level as Motel 6 but priced much higher.
Stayed just one night, paid 114.00...had to have my wife at St. Johns Hospital by 5AM...tried to get a better rate,,would not even give me AARP discount...got a free buffet breakfast,,that was not good at all...only good part was the Resturant on the 30th floor...very good,,,but pricey.....next time I will stay elsewhere. or accross the street from the Hilton....
TripAdvisor Reviews Hilton Springfield
Travel Blogs from Springfield
Today we ride 310 K's to Springfield.
Today we had a look at our iron steeds that will whisk us away to Los Angeles, sounds rather poetic.
A quick sprint around the carpark and we are ready. Chris is rather chuffed riding his Triumph Tiger.
A quick 80 mph blast down the Interstate to our first photo stop - the Gemini Man …
... up quite early as there were no curtains either in this hotel and the blind was broken so sunlight blazing through the windows a noisy air con unit and a fridge that kept making the strangest of noises did give us much ...
... thing. This is where he spent his adult life before becoming President. But, I expected to at least a statue or a museum for Homer, Marge, Bart, Lisa, and Maggie!!!!! There was not one mention of them in town!!!!
We were tired from a long day of touring, but we had a three and a half hour drive to Indianapolis. When we arrived in town, I wanted to give Kim a tour of the area around the speedway and drove through ...
... walking out of a bar but im looking out the window and BANG i see Mikel getting punched. The dude ran off though and Mikels just standing there shouting abuse in the direction he ran with a busted up lip. I dont know if the police were called but when we were walking away to try find a taxi they came across and spoke to us. I think they phoned us a taxi because next thing i know we are in one. I dont even remember gettin back into my tent, that was one crazy drinking ...
... back onto the I-55. 10mins drive & we stopped at another attraction 'The cozy dog drive inn' It was also are Lunch stop so we bought there famous Corn Dogs - not my taste, basically a burger fried - if you like your fried food, you'll like these. An hour & half on the road ...