Hilton Springfield

Address: 700 East Adams, Springfield, Illinois, 62701-1601, United States | 3 star hotel
 
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Amenities

       

    Historical Traveler Reviews Hilton Springfield

    Hated it

    from

    my husband and i werent supposed to stay but since our car cut off before we could leave, we decided to make good of a bad situation and stay at the Hilton. Big, Big mistake. I remember a cleaner room when our dad took us to MOTEL 6 when i was young. Way too much money for way too little luxury

    Nice

    from

    I attended a wedding and reception held at the Hilton, and stayed there that night. The rooms was nice enough. The wedding and reception were lovely. It was nice to have a couple of bars in the hotel to go to afterwards and also have the option of going out downtown. We were also close to the tourist spots for the next day.

    Just okay

    from

    Just stayed here the past weekend. We had a very large suite with a living room, dining room, small kitchen, two bedrooms, and two bathrooms. While it was very spacious, the decor was very outdated and the room wasn't the cleanest. I agree that the elevators were confusing. One woman at the front desk was not friendly or helpful at all on several different occasions. Another note is that the hotel only has a parking garage. We came in a large vehicle that barely fit into the garage.

    Okay, but wasn't any better than your average hotel

    from

    All I can say is that it was ok. Nothing great. Confusing elevators, some only go to certain floors. Decor was so so, but I think they have remodeled since we were there last. I'm just glad we got a cheap weekend rate, I wouldnt want to pay full price.

    Worst stay ever

    from

    We had to stay at the hotel for a sports event. At the same time there was a religious conference and concert and there were 1400 from this group staying at the hotel. First our rooms weren't ready at the 2pm check in and we didn't get to our rooms til after 5pm... We couldn't use the elevators because the teens from this event were being allowed to play on all the elevators...they were running wildly through the hotel. They knocked one of our mom's from the team down. They knocked my daughter down two times and they knocked my son partially down the stairs. They ran the halls all night after the Christian rock concert and they pranked people's phones all night. The front desk's brilliant response to these complaints was, "well, it's a large group and we really can't babysit them all the time." Then the billing was wrong. My charge was billed 3 times because they keyed in the wrong room number when I checked out. My room wasn't checked out and the room near mine was checked out twice (the 2nd time when I called to correct their error). They charged me 25.00 because I refused to stay the 2nd night that I was reserved for even though it was impossible for me to stay because of the way they refused to get some kind of order in the hotel.

    These Christian kids were banging on cars in the parking garage to set off alarms and still the hotel would do nothing. It was unreal. There was more to add to this but I don't think I can fit everything on this page. It's a pretty hotel but the service is the worst. One more thing...I waited 35 minutes in the hallway because my room lock stopped functioning. Everytime I called the desk from my cellphone to tell them maintenance hadn't gotten up there I was told that they'd be there in 5 minutes. What a joke this place is!

    A great getaway

    from

    Held a family reunion there. The place was great. Looks like it's newly renovated. The 30th floor Italian restaurant, Capisce? was excellent.

    The staff was very accommodating to our group needs. They also have the only Starbucks in town, which I can't live without! We enjoyed being close to the Lincoln sites.

    Great

    from

    they had great room service, great morning buffets, nice sized rooms,2 phones in each room with 2 phone lines,you didn't have to pay for the calls to other rooms and you could get wake up call for free

    Horrible Stay and charged twice

    from

    My stay was beyond horrible...I took my students on a class trip and they told us the room would be ready at 12...all of them had carried there stuff in and then we were told it would not be ready til 3...the let us store stuff in a conference room in the mean time. I tried to be positive and took my kids sight seeing...we came back at 3 and then they ssid it wouldn't be ready till 4 or 4:30. To make matters worse I was told our breakfasts were complimentary and then they said they weren't...My students only brought enough for 2 meals a day...I fought that as well. After this ordeal we went to our rooms where I found a cockroache. We called them to let them know and they bombed the room while we were gone...they never told us this and we had a wonderful odor for the rest of the day. My kids asked for towels and never got them and then a month later they charged $600.00 on my card after receiving a check from the school. I tried to talk with a lady in accounting who was not all that helpful..I admit I wasn't the most pleasent, but after all I experienced would you be??? I then asked for the number for the corporate office and she kept asking me why I wanted it. I said I have a right to get the number without questions and then she claimed she didn't have their number. I highly doubt it. This was horrible and a rip off!!!! Their are many hotels around there if you need to stary in Springfield but stay away from this one..if location is the key their is a nicer hotel across the street...I think it's called Renaissance.~Very ticked~

    Stay elsewhere

    from

    Room is badly overpriced and dirty - This is not a class act - about same level as Motel 6 but priced much higher.

    Not Good

    from

    Stayed just one night, paid 114.00...had to have my wife at St. Johns Hospital by 5AM...tried to get a better rate,,would not even give me AARP discount...got a free buffet breakfast,,that was not good at all...only good part was the Resturant on the 30th floor...very good,,,but pricey.....next time I will stay elsewhere. or accross the street from the Hilton....

    TripAdvisor Reviews Hilton Springfield

    3.50 of 5 stars Very Good
     

    Travel Blogs from Springfield

    Day 34: to Springfield

    A travel blog entry by fimonster on Jul 03, 2015

    1 comment, 6 photos

    Today was 106 mile day which was flatter so easier cycling. Again overcast, wore arm warmers in the morning as temp was 68.

    Main scenery is now corn fields. Lots. Sadly as the corn has grown so high you can't see over the top so the views are always limited.

    Mostly uneventful day. Springfield is a large city and was the ...

    History and Silliness

    A travel blog entry by lynnies on Jun 22, 2015

    12 photos

    ... it very much. Many of you might be shocked to know that no books were purchased at the gift store ;)

    Our first Roadside Amercia stop was a Spartan Statue at a local High School. It was hilariously awful - you can tell that it started out as a Viking before "being turned into" a Spartan. Bern was a good sport about getting out of the car to have his photo taken with it (and with his REAL Sparty shirt on, too!). A good laugh for ...

    Route 66

    A travel blog entry by andytolley on Apr 08, 2015

    DAY 79
    City driving in the US is at best, complicated. They drive like mad men, cutting up drivers, weaving and then audaciously beeping their horns. We managed to get out of St Louis - but it was an unpleasant experience! Not to matter though - we were on our way to starting the hallowed Route 66.

    Our first stop turned out to be a nightmare to try and find - so the Chain of Rocks bridge was abandoned and we decided to pick up 66 outside St ...

    Cozy Dogs and Big Abe

    A travel blog entry by brisbird on May 21, 2014

    10 photos

    ... about his life up to becoming president. This also had 4D film effects with flashing lights, cannon smoke and rumbling of the floor. We then joined the 1:30pm tour group for a walk through his home. We were led through his home one room at a time (there was a tour group in every room), handed from one Parks officer to another who then recited information about the room and it's contents. We reckon the officers would ...

    Chicago IL to Springfield IL

    A travel blog entry by nic2k13 on Sep 01, 2013

    4 photos

    On the road for 9am.... A little later than expected, Robert navigates well out of busy downtown Chicago. At first we found it hard to get to grips with reading the directions in the book ( mainly due to my shockingly poor navigational skills), being able to turn right on a red light and my constant fiddling bout with the air con. Our first stop was the flea market in willowbrook which was basically a large nutt's ...