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How has this hotel rated in the past?
- High-speed internet in room
- Concierge desk
- Non-smoking hotel
- Breakfast Available
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- Swimming pool
- Indoor pool
- Fitness/Health center
- Reduced mobility rooms
- Wireless internet connection in room (free)
- High-speed internet in room
- Non-smoking hotel
- Breakfast Available
- Wheelchair accessibility
- Pets allowed
- Family rooms
- Conference facilities
- Concierge desk
- Room service
- Banquet room
- Business Services
Historical Traveler Reviews Hilton Springfield
my husband and i werent supposed to stay but since our car cut off before we could leave, we decided to make good of a bad situation and stay at the Hilton. Big, Big mistake. I remember a cleaner room when our dad took us to MOTEL 6 when i was young. Way too much money for way too little luxury
I attended a wedding and reception held at the Hilton, and stayed there that night. The rooms was nice enough. The wedding and reception were lovely. It was nice to have a couple of bars in the hotel to go to afterwards and also have the option of going out downtown. We were also close to the tourist spots for the next day.
Just stayed here the past weekend. We had a very large suite with a living room, dining room, small kitchen, two bedrooms, and two bathrooms. While it was very spacious, the decor was very outdated and the room wasn't the cleanest. I agree that the elevators were confusing. One woman at the front desk was not friendly or helpful at all on several different occasions. Another note is that the hotel only has a parking garage. We came in a large vehicle that barely fit into the garage.
Okay, but wasn't any better than your average hotel
All I can say is that it was ok. Nothing great. Confusing elevators, some only go to certain floors. Decor was so so, but I think they have remodeled since we were there last. I'm just glad we got a cheap weekend rate, I wouldnt want to pay full price.
Worst stay ever
We had to stay at the hotel for a sports event. At the same time there was a religious conference and concert and there were 1400 from this group staying at the hotel. First our rooms weren't ready at the 2pm check in and we didn't get to our rooms til after 5pm... We couldn't use the elevators because the teens from this event were being allowed to play on all the elevators...they were running wildly through the hotel. They knocked one of our mom's from the team down. They knocked my daughter down two times and they knocked my son partially down the stairs. They ran the halls all night after the Christian rock concert and they pranked people's phones all night. The front desk's brilliant response to these complaints was, "well, it's a large group and we really can't babysit them all the time." Then the billing was wrong. My charge was billed 3 times because they keyed in the wrong room number when I checked out. My room wasn't checked out and the room near mine was checked out twice (the 2nd time when I called to correct their error). They charged me 25.00 because I refused to stay the 2nd night that I was reserved for even though it was impossible for me to stay because of the way they refused to get some kind of order in the hotel.
These Christian kids were banging on cars in the parking garage to set off alarms and still the hotel would do nothing. It was unreal. There was more to add to this but I don't think I can fit everything on this page. It's a pretty hotel but the service is the worst. One more thing...I waited 35 minutes in the hallway because my room lock stopped functioning. Everytime I called the desk from my cellphone to tell them maintenance hadn't gotten up there I was told that they'd be there in 5 minutes. What a joke this place is!
A great getaway
Held a family reunion there. The place was great. Looks like it's newly renovated. The 30th floor Italian restaurant, Capisce? was excellent.
The staff was very accommodating to our group needs. They also have the only Starbucks in town, which I can't live without! We enjoyed being close to the Lincoln sites.
they had great room service, great morning buffets, nice sized rooms,2 phones in each room with 2 phone lines,you didn't have to pay for the calls to other rooms and you could get wake up call for free
Horrible Stay and charged twice
My stay was beyond horrible...I took my students on a class trip and they told us the room would be ready at 12...all of them had carried there stuff in and then we were told it would not be ready til 3...the let us store stuff in a conference room in the mean time. I tried to be positive and took my kids sight seeing...we came back at 3 and then they ssid it wouldn't be ready till 4 or 4:30. To make matters worse I was told our breakfasts were complimentary and then they said they weren't...My students only brought enough for 2 meals a day...I fought that as well. After this ordeal we went to our rooms where I found a cockroache. We called them to let them know and they bombed the room while we were gone...they never told us this and we had a wonderful odor for the rest of the day. My kids asked for towels and never got them and then a month later they charged $600.00 on my card after receiving a check from the school. I tried to talk with a lady in accounting who was not all that helpful..I admit I wasn't the most pleasent, but after all I experienced would you be??? I then asked for the number for the corporate office and she kept asking me why I wanted it. I said I have a right to get the number without questions and then she claimed she didn't have their number. I highly doubt it. This was horrible and a rip off!!!! Their are many hotels around there if you need to stary in Springfield but stay away from this one..if location is the key their is a nicer hotel across the street...I think it's called Renaissance.~Very ticked~
Room is badly overpriced and dirty - This is not a class act - about same level as Motel 6 but priced much higher.
Stayed just one night, paid 114.00...had to have my wife at St. Johns Hospital by 5AM...tried to get a better rate,,would not even give me AARP discount...got a free buffet breakfast,,that was not good at all...only good part was the Resturant on the 30th floor...very good,,,but pricey.....next time I will stay elsewhere. or accross the street from the Hilton....
TripAdvisor Reviews Hilton Springfield
Travel Blogs from Springfield
... extreme we think! Last small stop along this stretch before Springfield, Illinois is Atlanta. The story behind this place is quite amazing. Atlanta began as the settlement of Newcastle in 1854. Unfortunately the location of this small village was over a mile away from the railroad tracks and the station stop known as Zenia. Town fathers decided to do something about this. They couldn't move the railroad so they did the next ...
... Log Splitter” plus numerous letters and documents in his handwriting. The museum traces his life from his very simple, poor beginnings, through teaching himself reading and other skills, to his successful career here in Springfield as a lawyer to taking up residence in the White House. Mr. Lincoln is buried here in this town where he had deep roots, and his tomb is magnificent. Inside are wonderful ...
... on 66 with the only downside to the journey being the lack of corn - I would have loved to have seen the fields filled with 6 foot tall corn (in a similar way to how foreign tourists ho visit the UK want to see the rolling green hills of The Dales).
That was the last stop on 66 for the day and we continued through to Springfield for our evening meal and to lay our head for the night. We tried our look in the Ihop restaurant (bit like a Little Chef).
... Atlanta is also home to an octagonal-shape library building, a grain elevator museum and the Bunyon Giant who has been moved there from Cicero, Illinois. Next stop of the day was in Lincoln where it's town square contains an impressive courthouse before I was back on the road continuing through the small communities of Broadwell and Elkhart. In Williamsville I was able to take a loop through town ...
... just seemed the get hotter the further across we went but sure we will never be done complaining. Staying at the statehouse inn in Springfield which looks quite ugly on the outside but inside its lovely with your own bathrobes and a very retro bedroom. Went out for din dins n ended up in a mickey d's as some parts of the city looked dodgy as and I didn't feel the need to get held up at knife point so early on in the trip ...