Hilton Springfield

Address: 700 East Adams, Springfield, Illinois, 62701-1601, United States | 3 star hotel
 
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      Historical Traveler Reviews Hilton Springfield

      Hated it

      from

      my husband and i werent supposed to stay but since our car cut off before we could leave, we decided to make good of a bad situation and stay at the Hilton. Big, Big mistake. I remember a cleaner room when our dad took us to MOTEL 6 when i was young. Way too much money for way too little luxury

      Nice

      from

      I attended a wedding and reception held at the Hilton, and stayed there that night. The rooms was nice enough. The wedding and reception were lovely. It was nice to have a couple of bars in the hotel to go to afterwards and also have the option of going out downtown. We were also close to the tourist spots for the next day.

      Just okay

      from

      Just stayed here the past weekend. We had a very large suite with a living room, dining room, small kitchen, two bedrooms, and two bathrooms. While it was very spacious, the decor was very outdated and the room wasn't the cleanest. I agree that the elevators were confusing. One woman at the front desk was not friendly or helpful at all on several different occasions. Another note is that the hotel only has a parking garage. We came in a large vehicle that barely fit into the garage.

      Okay, but wasn't any better than your average hotel

      from

      All I can say is that it was ok. Nothing great. Confusing elevators, some only go to certain floors. Decor was so so, but I think they have remodeled since we were there last. I'm just glad we got a cheap weekend rate, I wouldnt want to pay full price.

      Worst stay ever

      from

      We had to stay at the hotel for a sports event. At the same time there was a religious conference and concert and there were 1400 from this group staying at the hotel. First our rooms weren't ready at the 2pm check in and we didn't get to our rooms til after 5pm... We couldn't use the elevators because the teens from this event were being allowed to play on all the elevators...they were running wildly through the hotel. They knocked one of our mom's from the team down. They knocked my daughter down two times and they knocked my son partially down the stairs. They ran the halls all night after the Christian rock concert and they pranked people's phones all night. The front desk's brilliant response to these complaints was, "well, it's a large group and we really can't babysit them all the time." Then the billing was wrong. My charge was billed 3 times because they keyed in the wrong room number when I checked out. My room wasn't checked out and the room near mine was checked out twice (the 2nd time when I called to correct their error). They charged me 25.00 because I refused to stay the 2nd night that I was reserved for even though it was impossible for me to stay because of the way they refused to get some kind of order in the hotel.

      These Christian kids were banging on cars in the parking garage to set off alarms and still the hotel would do nothing. It was unreal. There was more to add to this but I don't think I can fit everything on this page. It's a pretty hotel but the service is the worst. One more thing...I waited 35 minutes in the hallway because my room lock stopped functioning. Everytime I called the desk from my cellphone to tell them maintenance hadn't gotten up there I was told that they'd be there in 5 minutes. What a joke this place is!

      A great getaway

      from

      Held a family reunion there. The place was great. Looks like it's newly renovated. The 30th floor Italian restaurant, Capisce? was excellent.

      The staff was very accommodating to our group needs. They also have the only Starbucks in town, which I can't live without! We enjoyed being close to the Lincoln sites.

      Great

      from

      they had great room service, great morning buffets, nice sized rooms,2 phones in each room with 2 phone lines,you didn't have to pay for the calls to other rooms and you could get wake up call for free

      Horrible Stay and charged twice

      from

      My stay was beyond horrible...I took my students on a class trip and they told us the room would be ready at 12...all of them had carried there stuff in and then we were told it would not be ready til 3...the let us store stuff in a conference room in the mean time. I tried to be positive and took my kids sight seeing...we came back at 3 and then they ssid it wouldn't be ready till 4 or 4:30. To make matters worse I was told our breakfasts were complimentary and then they said they weren't...My students only brought enough for 2 meals a day...I fought that as well. After this ordeal we went to our rooms where I found a cockroache. We called them to let them know and they bombed the room while we were gone...they never told us this and we had a wonderful odor for the rest of the day. My kids asked for towels and never got them and then a month later they charged $600.00 on my card after receiving a check from the school. I tried to talk with a lady in accounting who was not all that helpful..I admit I wasn't the most pleasent, but after all I experienced would you be??? I then asked for the number for the corporate office and she kept asking me why I wanted it. I said I have a right to get the number without questions and then she claimed she didn't have their number. I highly doubt it. This was horrible and a rip off!!!! Their are many hotels around there if you need to stary in Springfield but stay away from this one..if location is the key their is a nicer hotel across the street...I think it's called Renaissance.~Very ticked~

      Stay elsewhere

      from

      Room is badly overpriced and dirty - This is not a class act - about same level as Motel 6 but priced much higher.

      Not Good

      from

      Stayed just one night, paid 114.00...had to have my wife at St. Johns Hospital by 5AM...tried to get a better rate,,would not even give me AARP discount...got a free buffet breakfast,,that was not good at all...only good part was the Resturant on the 30th floor...very good,,,but pricey.....next time I will stay elsewhere. or accross the street from the Hilton....

      TripAdvisor Reviews Hilton Springfield

      3.50 of 5 stars Very Good
       

      Travel Blogs from Springfield

      Route 66 starts today

      A travel blog entry by brucemcandie on Mar 23, 2015

      4 comments

      ... on a boat along the Chicago River - Went on a Bus Tour but did not see too much because of the abundant snow!!! (More snow than we had in NYC). - Went to watch the 'Million Dollar Quartet' at the Apollo Theatre in Chicago. This was a 90 minute musical focussed on Elvis Presley, Johnny Cash, Carl Perkins and Jerry-Lee Lewis. Great venue and an interesting ...

      My views on Travel

      A travel blog entry by april.birch1 on Nov 30, 2014

      ... my girlfriends and I hit the road for a differnt destination. It's fun and exciting. I have also taken some great trips with family and gone on missions trips through my church and school that has allowed me to see and experience other cultures.

      Like many of you, I have a long list of places I would like to visit and experience. I personally am drawn to areas of history and ...

      Skatebowl

      A travel blog entry by jamieking on Sep 26, 2014

      20 photos

      ... hadnt ate so we said our goodbyes and went to Darcys Irish Bar to get an original Horseshoe. I saw the size of one of these horseshoes before ordering so decided to downgrade to the ponyshoe. For those who dont know what a horse shoe it its basically a plate with mince and french fries covered in melted cheese, a real piece of 'murca! Mikel is a loose canon and gets us both two irish car bombs which is half a pint of guiness and a shot glass that had a shot of ...

      The start of Route 66

      A travel blog entry by 29-ford-model-a on Jun 29, 2013

      5 comments, 16 photos

      ... related to Lincoln. We wanted to catch the last tour of the Historic Edwards Place. I estimate the distance from Chicago to Springfield to be about 200 miles...so we had to keep on the road...stopping only briefly. We arrived to find the tour guide had just left...but Jean was able to arrange to have the director of the facility give ...

      Lincoln Country

      A travel blog entry by 10sandy on May 10, 2013

      4 comments, 11 photos

      ... hell out of it doesn't hurt either, and since I have been in Kentucky I know all about Jack Daniels BBQ sauce - tho I have decided to forgo the sauce part and just put in straight Jack Daniels (Roby you would be proud of me) as my marinade. I figure that that will kill any unpleasant taste and by the time we are done breathing in the cooking aromas (of the Jack not the road kill) we will be three sheets to the wind anyway and ...