Hawaii Prince Treats You Like Royalty

My husband and I spent our 4th wedding anniversary at the Hawaii Prince July 2003. It was wonderful! The outstanding customer service began when I called to make reservations. I told the reservationist that I had never been to Hawaii before and wasn't sure about location, etc.

She talked to me for 35 minutes about areas, hotels, beaches, tourist attractions, everything! It was like speaking with a friend. I told her how I only used Aveda products because they were all natural and I was allergic to other products. She said that the suites had Aveda and the standard rooms had another product that was very good, but she would request Aveda for me. She signed me up for the Prince Rewards program and wrote on the reservation that it was my anniversary and requested a high floor. I paid the military rate, which would only guarantee a floor 5-9, but since all the rooms had a water view, I was okay with it. Check in was efficient and pleasant, but rather than the traditional wet towel greeting, there was antibacterial gel on the wall. As requested, I received a high floor -- a room on the 22nd floor! The room looked exactly as it appears online. It was very nice, clean, great use of space, and the bathroom was awesome! I am really a bathroom person, and I was impressed with the large, marble bath, separate shower and tub, and Aveda bath products. How delightful! My husband and I ate Sunday brunch at the restaurant onsite. He loves Asian food and is the chef at home, so he is very particular about food. He enjoyed the brunch but mentioned that it was a bit Americanized, even though the hotel caters to Japanese travelers. We were there five days but I could count the non-Asians on one hand. The hotel is not on the beach, but is in walking distance of both the beach and the mall. It is a great location if you want the benefit of a tranquil stay and then party just a short shuttle drive or walk away.

The last shuttle is at 10 p.m., so we shuttled to Waikiki each night and walked back hand-in-hand around 12 or 1 each morning. The streets are clean and safe. We never had a problem. The concierge (Ron, I think) was awesome. I asked for a truly authentic Japanese restaurant for an evening out. He suggested a great place up the street. The ladies wore kimonos and the service and food were exquisite! My husband said it was the best Japanese food he has ever eaten. The service there was just as great as the hotel and you could eat off the floor in that restroom it was so clean and large. Back at the hotel, we enjoyed waking up every day to the beautiful ocean. The only downside was that the workout room was really a standard hotel room with 3 machines in it. They should really invest in a larger room. Other than that everything was wonderful. The staff was so polite and friendly. They treated us like family. They really treat you like royalty at the Hawaii Prince. We will definitley return.

Excellent!

Just returned from a week stayed at the Hawaii Prince and it was fantastic. The stuff were friendly and helpful. Awesome atmosphere.

Great views. Room was very comfortable. Accessible to the main waikiki street/Blvd. Highly recommeded.

Modern, High-Rise Hotel with Very Good Staff

Our family of four stayed here on our last night on the island in early August after 5 nights at Turtle Bay Hotel. I knew going in that this hotel was not on Waikiki Beach and that it did not offer the resort hotel amenities and features like the giant Hilton few doors down.

Prince is more like a first-class business hotel. But the advantages were that the hotel was quiet, not teeming with tourists in or out, and the staff, while not over indulgent, were very professional, courteous and willing to accomodate specific requests such as late checkout. I understand most of the guest rooms are alike in dimensions and amenities and that the rate tiers were determined by the floors on either of the 2 towers. The higher you go (up to 33rd floor) the higher the rate. Given that, our $199/night 24th floor room overlooking the yacht harbor, ocean and the neighboring park (booked directly thru the hotel) with two breakfast buffet tickets at the Prince Court restaurant was a great value. Also not to be missed is the Yamano Spa in the hotel where my teenage daughter had her first professional pedicure and a specially priced mini-facial ("...the greatest time of my life...").

Also the hotel does offer a shuttle bus service to the heart of Waikiki area. One last note of our appreciation of the staff. The evening of our stay, after a dinner elsewhere, we popped into Prince Court for an all-you-can-eat dessert buffet. We knew going in how much per person we will pay. But when Phillip, our waiter, saw that we were full after only few of the delicious pastries, he charged us only for two person.

At a time when even five-star luxury hotels nickle-and-dime you for silly daily 'resort fees' or charge you $6.50 for a bottle of water in the room, we truly appreciate this gesture.

Elegant hotel in Hawaii

The Prince Hawaii hotel is a great hotel. It is clean and modern with decent size rooms and great bathrooms. The entire place is very clean.

All rooms have a view of the ocean (read as the yaht harbor).

Eventhough there are no balconies at the hotel, each room has floor to ceiling windows that open to let a lot of sun and ocean air into the room.

The only drawback to the Prince Hawaii hotel is that it is located a slight distance from the center of Waikiki. They have remedy this problem by offering a complementary bus from 12:00 noon to 10:00 pm that will shuttle you to three different stops within Waikiki. To give you perspective, the hotel is adjacent to the Hilton Hawaiian Village.

We had to walk a few times and it took about 15 minutes from downtown Waikiki.

I got a great deal on this hotel from Priceline.com but if I had to pay full price, I would opt for something more centrally located. If you want quite and peace and want to be in a five star hotel, choose the Hawaii Prince Hotel!

Hawaii Prince

very nice, room comfortable, clean. not very busy place. Don't care for location, which is distant from the beach, but a great place to start out.

Very nice, but pool too windy

We stayed the Hawaii Prince Hotel Waikiki in February, 2003. The staff was fantastic and the hotel very nice, but we found the pool to be less than usable since the pool is located on the 4th floor - built over the lobby area. I do not know if we were experiencing abnormal weather, but the level of wind was too high to be enjoyable. We ended up walking to the near-by beaches for swimming.

Nice Hotel, But Far From Beach

My family and I recently returned from a one week stay at the Hawaii (Waikiki) Prince Hotel. The hotel is very pleasant, quiet and tastefully decorated in a typically understated Japanese way. Our room was very comfortable, with a very large, marble bathroom and pretty views of the marina and ocean across the street. The hotel also has a nice pool deck with a hottub and small exercise room.I recommend this hotel, but anyone staying here needs to know that it's a twenty to thirty minute walk to the center of Waikiki Beach. The hotel has a shuttle to take you to and from the beach, but for some reason, it doesn't begin operating until noon. Thus, if you want to go to the beach in the morning, you'll need to walk or take a taxi (approximately $10). Still, this is a nice hotel and you may be able to get a very good deal on your room rate through Hot Wire or perhaps Priceline. Enjoy!

Loved the Hawaii Prince Hotel

I had a wonderful stay at the Hawaii Prince Hotel! I couldn`t find anything that I didn`t love. The hotel is in a gorgeous location, beautifully appointed, and all of the rooms have ocean views. The room that I had was on the 10th floor, and was spacious and very comfortable. The service here was excellent...caring and friendly, with great attention to detail. I had one of the best meals I have ever had anywhere...if you like seafood, you`ll definitely be happy here. We`ll definitely be going back soon.

Simply elegant

My best friend's wedding was here at the Prince. They gave her and her hubby a suite, and it was wonderful. It offered a beautiful view of the harbor and of the city. The 2 rooms were so spacious and lovely.

The suites are appointed with Aveda products - I couldn't say if this is standard with all the rooms, but I was pleased with that extra.

The staff was just so nice - full of aloha spirit. I would definitely return to this hotel. A friend told me that they got a really excellent deal on the Prince through Hotwire.

Classy and Upscale

Stayed at the Prince in October 2003 for four days. Every room has an ocean view!

Lots of marble everywhere. Also, the room had a luxury tropical feel. The bathrooms were huge!

Entrance is a little tricky to find because it doesn't face the main street. Although I like the fact that it is on the edge of Waikiki and practically across the street from the Ala Moana Shopping Center and beach park.