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Historical Traveler Reviews Matsudaya Hotel Yamaguchi
What an atmosphere
this hotel just keeps getting better and better,i have now stayed on 3 seperate occasions and find the staff and overall atmosphere most relaxing and ideal for someon ewho just wants to unwind after a busy day,bravo didsbury,keep up the good work
Underwhelmed by Didsbury
I did a lot of research into this hotel and its sister hotel, Eleven. I looked at the photos, read all the info, the reviews, etc., and as a consequence my hopes were high. However, my partner and I were underwhelmed. On reflection, perhaps part of the problem was that we booked via a website offering discounts on the rooms and we certainly felt like the poor cousins. We were shown to what must have been the smallest room in the hotel - No. 33 - and while the hotel staff had obviously done their best to make the room look smart, it was obviously showing some signs of wear and tear - there's a very large crack in one wall that could do with some replastering, and a lot of scuff marks. This general impression of the room translated to the service. Didsbury House hotel could pay more attention to the detail. While friendly and willing, there was some very inexperienced (cheap? undertrained?) staff who had to be prompted to provide a number of items on the breakfast menu. We were also forced to go in search of missing spoons, etc. that had not been put on the table for use. When items on the breakfast menu were ordered, the food that was served was not as described. Warm seasonal berries with yoghurt and honeycomb? The berries were not seasonal, microwaved hot and no honeycomb. To be honest, in a good hotel, you don't want to go chasing the staff for these things and when you get something you want it to be what you asked for. Little things would have been nice - milk in the fridge, supplying two bath towels so we didn't have to ask for one, robes would have been appreciated. Typically, the one thing they did keep a close eye on was the minibar. I've never seen so much attention lavished on keeping track on whether we used any of the items. Let it be said that, despite these reservations, we had a nice stay in Didsbury village (the Cheese Hamlet is an essential visit if you go, ask for John to serve you), and I suspect in comparison to the other hotels in the area, that the Didsbury House Hotel may be about the best, but if you go and don't want to feel underwhelmed either pay the full whack and ask for their best room or go discount and be realistic.
Didsbury House is a little hidden gem of a hotel! I am a frequent user of the usual chain hotels in Manchester city centre such as Malmaison and the Rossetti and am sick of the rude arrogant staff. I heard rave reviews about Didsbury House from a collegue and decided to give it a try. Although it is located in Didsbury (about 15 mins from city centre) it's worth travelling to! The first thing you notice about the hotel is the fabulous entrance hall and exquisite design and furnishings. The layout of the hotel is rather confusing and when we eventually found reception we were greeted with a huge smile from the young receptionist. I dreaded that with such young staff at the hotel, I would be in for the usual incompetence and stuck-up attitude I have become used to. I couldn't be more wrong! The staff here might be young but they certainly know their stuff and went out of their way to help. After being shown to my room (which was fabulous) I headed back down to the bar to join my collegue. The bar prices might be a little steep but it was a breath of fresh air to engage in some friendly banter with the girl behind the bar who seemed genuiely interested and who chatted passionately about her job. The staff the following morning were just as friendly and welcoming (even at 7 o'clock!) and after a mighty breakfast we didn't want to leave. Every aspect of this hotel was fabulous but it's the staff who really make the place. The management here should count themselves lucky.....they've got some of the best staff in the business! I will definately be back
No essay is required for a review of this hotal.
After going to see a concert at the MEN arena I would like to say to all that Didsbury House offered impeccable service.
Informal elegance, the rooms exude a feel of warmth and relaxation.
For the perfect stay in manchester there is know other option.
Thank you for the experience.
What a place!
From the moment you enter the lobby and witness the wonderful décor and paintings to the fittingly quaint reception area and not forgetting the bar, the Didsbury House Hotel is a sure winner.
During our short stay, the wonderfully art deco meets modern styling of rooms, and their victorian baths, were complemented perfectly by the fantastically helpful staff. Amazing what they can do with old buildings these days-Or did we step back into those days?
Very relaxed atmosphere and close enough to the local bars to enjoy an evening stroll.
The breakfast in the morning was generally superb (although a little more choice for vegetarians wouldve been nice)
All round it was truly a great experience, and definitely a hotel to choose when staying in the area, only hope there's a room free for our return. Highly recommended, shame we could stay longer.
Great hotel - can't wait to go back
Stayed here on Saturday 15th in deluxe room. Has huge room with huge bed, roll top bath in bedroom and bathroom also had walk in shower which was great. Staff very friendly and helpful, bar stays open until you want it to. Breakfast served until everyone leaves - beautiful lounges and dining room and great breakfast. Cant wait to go back....Also went to Jem & I which was excellent food and value.
A stonking disappointment to what used to be a great hotel!
We have stayed at this hotel on several occasions and in the past have thought it was fab. However, this time it was extremely disappointing. On arrival the place was a tip - common areas dirty looking, room service leftovers littering corridors, dirty carpets etc. When we checked into our room (35) we had booked a suite, but we didn't have a separate seating area in the room. When we queried this we were told that on the other occasions we had stayed we were in a 'queen suite' but we only had a 'duplex suite' this time! Duplex suite is a posh name for a double at this hotel! The shower didn't work properly (no hot water and my husband said he could spit harder than the shower water ran!!!) and we couldn't turn off the hot water in the sink - the room was in need of a refurbishment. When we have stayed before the staff had been friendly and efficient - this time was the opposite. They appeared to be short staffed and when we ordered a drink from the bar we eventually cancelled it because we had waited so long! We won't be back - which is a real shame as the hotel used to be excellent - what's gone wrong!! Our standards haven't changed, but the hotel has. Funnily enough, the owners weren't around this weekend - maybe we chose the wrong weekend to stay??!!
Stayed at Didsbury House Sept. 19/04 after a week of canal boating. What a treat! Prior to our boat trip we had spent two terrific nights at Eleven Didsbury, their sister hotel just down the street. Both hotels were supberb. The staff is attentive, helpful and above all friendly, something often missing from British hotels in my experience. The attention to detail and decor at both hotels is impressive. Our suite at Didsbury House was beautifully decorated, well equiped ( two TVs, DVD, CD stereo, mini bar etc.) and comfortable - the heated mirror in the bathroom was a nice touch. It was so nice we decided rather than go out for dinner we would order in and watch a complimentary DVD. Didsbury House and Eleven rank among our best hotel experiences ever. We would definitely return, and have no problem recommending either hotel.
Great Place to stay
Excellent place to stay. Rooms well furnished, good storage and comforatable bed. Bathroom small but clean with everything you needed. Lounge rooms are fantastic, big sofas v relaxing. Bar and breakfast prices bit steep. Close to Dibsbury village with plenty of bars and resturants. Who needs the city centre - if you do its only 500 yards to the train station.
Manchesters little secret
After reading so much about Didsbury House from respected publications such as "Mr & Mrs Smith" We had to come and try it. The first thing you notice as you enter is the huge stained glass window looming over the amazing staircase. After checking in we were showed to our room by a friendly member of staff. The room itself was fantastic. We had a Duplex, on a split level, which has to be seen to be believed. The bath was huge, and the minibar was well thought out. This hotel over-shadows all competition in Manchester. The guys there really care about you and don't treat you like you're on a hotel production line. It was like being in our second home! I Loved it!!!!
TripAdvisor Reviews Matsudaya Hotel Yamaguchi
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