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Historical Traveler Reviews Farncombe Estate Broadway
The most wretched place on earth!
Book date: March 19th - 21st
Ok, I know that at the price I paid for two nights in this filthy roach motel maybe I should not complain. I was only going to NYC to hang out at an all night club and needed a place to crash and shower. I was sold on the pictures of the rooms and it's close proximity to Central Park and the subway. The room description also said there would be a fridge and microwave. Not in my room! There was not even a night table, mirror or closet. In fact when I opened the door to what I thougt was a closet.. Staring back at me was plywood. It was nothing more than a boarded up doorway. There was one single circular fluorescent light, exposed pipes and electrical wires. The room was painted many times over in this garrish yellow paint. There were so many layers of paint I think it added two inches to the diameter of the radiator pipes that clicked, clanged and popped. The sprinkler and the roach motel that was stuck on the wall had been painted over many times as well. The sheet and blanket that was on the el cheapo kiddie bed was creepy, and had hairs on it. I just stood around in shocked disbelief for a few minutes. That is when I decided to check out the bathroom. OH MY GOD! There were black dirty wet footprints leading from the toliet that overflowed and was stuffed with what looked like discarded food or vomit, toilet tissue, and gasp! Feces! There was a dirty yellow toilet brush on the floor next to the toilet. above that a slightly ajar window that pigeons roosted in and left behind their droppings and feathers. (Sick yet?) The tub that looked like it was never used had a creepy shower curtain, debris and dead roaches. The sink had the same food or vomit on it. When I walked int o the dank dark hallway I noticed the distinct odor of cat urine and there was a dog somewhere in the building barking. I am itching as I write this.
I left my stuff in the room and went uptown to get a change of scenery and to see if I could book a room elsewhere. But NYC was totally booked. So I hung out all night went back to get my things and left NYC early Sunday morning. I knew that I would get nowhere complaining so I just left without comment or incident. I had to chuckle to myself when the deskperson was surprised I was not staying for my second night. LOL!
I booked through hotels and in retrospect I should have called them while I was still there to hammer out a solution. If you ever get in a bind like this I suggest that you call your booker and complain so that they can argue on your behalf. I wrote to hotels and told them they should not even list such a horrible place no matter how cheap it is. I informed them that most people think that when they are booking rooms through their service they are under the assumption that these places are checked out in some way. Well they are not. Even the write-up and pictures provided on hotels, expedia and other booking sites regarding this place are supplied by the hotel not the booking agency. They said they would look into it but I fear that nothing will be done. On other sites I saw nothing but glowing reviews for the this place but I know now they were false as well.
Too bad I didn't find the bad reviews on tripadvisor until I got home. I learned my lesson.
..no words for this place...
A touch of 3rd world charm?
This place was gross! It stunk, it had a mouse problem, it looked nothing like the photos on the web site I booked with, Orbitz. I have seen cleaner camp grounds. I was so upset to have booked here. I got the feeling most of us poor souls staying at this dump were all duped by the same promise of charm and a low price, yeah the charm was that of the 3rd world. Also, I think the stairs are going to collapse soon, so be careful, I'm sure it wont be fixed or maintained, as nothing was here. All and all, it wrecked my New York trip. Someone needs to shut this place down!
From the photos of the place posted on this and related web sites, one would think it is clean and pleasantly spare for budget travellers. We were certainly not expecting any kind of luxury, but what we found was intolerable and had almost no relation to what we saw in the web pictures and info. The place reeks of urine, is sweltering hot, dirty, and poorly maintained. Not even the most basic mopping seems to have been undertaken in some time. They have not even bothered to put sufficiently large shower curtains on the shared showers, so water leaks all over the dirty bathroom floor and forms large puddles. I saw no evidence of a shared kitchen, microwave, etc. though I hate to think of what state that would be in if indeed it does exist. We left after one night, which could not end fast enough for me!
I wanted to go home the first day!
This place was pretty bad, it was so depressing I wanted to go home the first day I was there. They had a sign at the front desk that said no refunds, so my guess is that they make a lot of money from people who would rather leave, and lose the money than stay there. I put up with it, and it was just a really hard couple of days, I was so glad to leave New York. Its too bad my trip was ruined by this tragic place. I also heard they run West End Studios, and having looked into their page, they use the same pictures, so my guess is that it is the same, and this is a bad company. IT really should get shut down. I felt bad for the foreign tourists, and families that got fooled into going here. The bathrooms were dirty and toilets often clogged. Vermin and filth and a slumlord running the place, that would sum it up. Dont go, its the worst hotel ever.
It smells, there are mice, and its dirty!
All the photos I have seen for this place are decieving. You would think this is some cute and cool little place in the upper west side. Its nasty! The place looks like it should be condemned, its barley cleaned, it smells bad (cat pee to old garbage and mildew?), they dont maintain the building at all, there were mice running around at night, the staff is indifferent to you. I had to beg for a new light bulb when my light burned out. The rooms are so hot, and the window fan they had did not work well. Also, frequently the bathrooms ran out of paper, and it would take a couple days for them to get around to restocking it. Basically I have never stayed at a place this bad, and I am surprised it is alowed to stay in business. Every web site that will let you book this place has misleading information, they should look into this place and stop listing it, its really that bad. I had the longest week of my life staying at this place. It does have a fairly good location, but that aside, pay a bit more and get a cleaner better maintained room.
I was extremely unimpressed with this hostel, the service was absolutely crap. Our train into New York was delayed so I rung ahead to check that it would be ok to check in late, probably around 11.30. The very uninterested guy on the end of the line told us he would hold our room til midnight so when we were further delayed we rung again and were assured that the room would be kept till 1am. We arrived at 12.15 along with another girl and were all told quite abruptly that our rooms had been given away and it was our fault as we arrived after 12. We explained that we had rung twice but were hussled off to another further away hostel run by the same people, West End Studios. This place is pretty crap also the dude on the desk didn't even seem to know how to work a computer took forever to enter us in the system. There were no apologies or any attempt at customer relations. The room was pretty nasty and the bed would have been more comfy if it were made of nails. I don't recommend anyone stays at either hostel.
Bad bad bad ,oh my god !!!!!!!!!!!!
Oh my god i do not even know where to start ..the only thing i know it that the room we had was awful ...my friends an i were so hot that we opened the fridge to get some fresh air .The manager did not have any customer skills ..He was cursing and was all the time hanging on his phone talking "trash" using "f" words for example ...it was a really a bad experience for us .
Worst Hotel I've Ever Been To
The room was on the fourth floor (walk-up) of a dilapidated building that had the pungent, disgusting smell of cat urine/spray that penetrated absolutely everything. The tiles on the floor were broken, garbage lay everywhere in the hallways, and people appeared to live there. No shower curtains in the shared bathroom, and the stopped-up toilet was overflowing with feces, urine, and used tampons. The room itself was outfitted with a bunk bed and metal sink. Were it not for the pervasive smell of cat urine, that would not have been bad, but the exposed pipes along the walls and ceiling leaked, left burns (if you bumped up against one accidentally, which I did) and, about once an hour, began to shake. After the first night, I asked that my boyfriend and I be moved and the person at the front desk assured us that we would be placed in a better part of the hotel. Arriving back at the hotel that evening, we were told that they had run out of space before we could be moved. When we checked out after three nights, it took over a week to stop smelling cat urine on everything I owned.
The location and price are great, and that's what drew us to the hotel. All in all, though, the experience at the hotel really put a damper on my first trip to New York. In the future, I'll be sure to dig deeper to find other bargains in the city. My only criteria are safety and cleanliness, and those can be easily met at other hotels. An extra $30/night is worth the peace of mind that comes with being able to sleep in a hotel that doesn't leave a lingering odor on your clothes and has a bathroom that can actually be used.
Do not stay here!
This 'hotel' is astonishingly bad, sleep on the subway rather than stay here!
Never before have i stayed in a hotel where I felt the need to rush out and buy my own bedding and towel (I am not joking). If you can get the guy on reception to interrupt his phone conversation long enough to give you your key you are doing well! The decor is at best shabby, the place is filthy (clod of human - at least i presume human! - hair stuck to the bathroom wall for both days of my stay). No lift and stairs very steep, no help with your luggage, no phone in room, lots of cockroaches, room tiny, bed very smelly, as is the bathroom, no sheets on bed, one smelly blanket,grey towel (that started life white) the size of a face flannel, and this place charged me £109 for the saturday of my stay! I was booked in for 5 nights, could only stand it for 2, could not get my money back for my remaining unused nights.
Think 'midnight express' meets 'Shawshank redemption' with a dusting of 'Papillion' and the bowels of hell and you will be somewhere close to the mark!
As you can probably tell, I was not keen on this place, thanks expedia! Don't say you haven't been warned! If you stay there, take your own linen and a big carton of bug Killer - oh and some earplugs and some shower shoes and some cleaning products! They only 'clean' your room 'if you ask'. Also, no safe deposit boxes, so you have to carry your valuables with you wherever you go. Happy holiday!
PS The location is good though!
TripAdvisor Reviews Farncombe Estate Broadway
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