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Historical Traveler Reviews Westgate Emerald Pointe Hollister
Dissappointing for a 4 diamond rated B and B
My fiance and I have just come back from a weekend break in the village of Painswick which is very pretty. We stayed at Cardynham House which looks beautiful on the website however it had its downfalls.
Firstly, we arrived and checked in at 9pm and found that the reception and conservatory area smelled strongly of Thai cooking which infiltrated into our room on the ground floor (Arabian nights). The room is very dark as it has NO natural light (we were warned of this on the website) and although very different in decor, it is now looking tired and shabby compared to the photograph on the website. The room has two glazed doors that do not close properly and then a makeshift door and partition thingie (?!) which is open to the elements above, thus letting in cooking smells. It did have air conditioning which made some effort to eliminate the smells.
Unfortunately, we were walking round like zombies the next day because we had such a bad night's sleep due to a sloping and dipped mattress. To their credit they were able to change us into another room (Cottage Rose) which was very nice however the room was cheaper and were were not offered a the cheaper rate for the second night. The owner apologised via the cleaner.
In terms of food, we sat down on the first night at the Thai restaurant at 9.15pm to be told that they had stopped serving food. The next day we saw a sign outside the restaurant saying that food was served until 9.30pm. Both breakfasts were mediocre.
One more thing to note that is not mentioned on the website or any of the leaflets is that parking in Painswick is not easy. There are various B and Bs and everyone who comes to visit brings a car. Parking is either limited to 1 hour or Pay and Display 5 minutes walk away.
Parking can be dificult. The vast majority of spaces are unrestricted although there are three spaces by the local shop restricted to 1 1/2 hours Monday to Saturday 8:30 to 6PM and also some outside the church - unrstricted at other times. We also have vouchers for the Painswick Centre carpark (about 40 yards away) at reception at £2.50 for 24 hours.
I think the reviewer is being rather unfair. The room they chose, Arabian Nights is not to everyones taste but it is very popular and has many guests returning to it.
We stayed here for a night in Jan 2006 & found it to be a lovely little place. We were in the Arabian night's room, which although atmospheric, is not a long weekend room as it could be really claustrophobic after a while. Seemed pretty clean to us and bed was comfortable. Breakfast was good & the March Hare food was some of the best thai I've had for a while. The pub next door does pretty good pub food too. Painswick itself is a great base to explore this part of the Cotswold's. All in all, highly recommended.
Have stayed at this B and B twice now, once In April 2001 in the highland room (nice and private on the top floor) and last Nov in the pool room (lovely and romantic although the pool room needed renovating a bit but didn't detract from its enjoyment) and the arabian nights room (too dark and claustrophobic after a bit) and enjoyed both stays and would definately go back, the breakfast is really nice, the surrounding area is lovely and only an hour away from Bath which is wonderful. We also ate at the Butchers arms pub which is a small drive away (good food and cosy) and the painswick hotel at the bottom of the road (pricey but very good and a bit posh so nice to dress up, peter purvis was eating there when we went!) we went to the march hare in 2001 and we didn't like it, although it was our first thai meal so maybe we just don't like thai food? the wine was overpriced too. The small staff are very friendly and helpful (we asked for an ice bucket twice for champagne we took and the young man obliged also with champagne flutes!) It is nice and quiet and we had a romantic weekend both times, the place is very quiet too so its nice and relaxing - I would recommend it.
Stayed at this hotel as we were in Painswick for a friends wedding. I was really looking forward to staying at the hotel after having read the website and being sligthly adventurous and booking the Arabian Nights room.
First impressions when arriving in the room were good, as it was as described on the website, low ceilings and no light and quite romantic. However once I started to settle in and unpack I started to notice that their was obviously a lack of attention to detail on the cleaning. The worst thing being that the room was covered in cobwebs and spiders and quite dusty. In some places it did add to the character of the building but not in the wardrobes and bathrooms! cushions covers on the settee had numerous stains on them as well. Saying that though towels and bed linen were all clean.
Also be warned that the walls and ceilings are paper thin. You will hear everything that goes on above and around you!
Overall though it was fine for a place to put your head down for the night but I would not stay here for a romantic weekend mainly because of the feeling of lack of privacy.
Painswick itself is a gorgeous charming village that I would recommend visting. The Thai restaurant 'March Hare' served great food, if a little over priced for a set meal.
Everyone has a bad day sometime!
Stayed at Cardynham as a stopping point to see the Painswick Rococco Gardens in July 2005. I sort of see why some reviewers have liked this hotel, but I am guessing that none of them were taller than 5'8". OK, maybe 5'10".
There was a booking 'confusion' so that we could not stay in the Highland room, but were given their Cottage room. These things happen, but small does not begin to describe it. We were prepared to go with it though until we found that the shower was not working either. Even this wouldn't have been a dealbreaker, but when we asked if it was possible to get the shower fixed we were told "You Americans are always wanting to shower!" Yeah, right.
A semi-disastrous stay, rounded off by a breakfast that I think must have been "cooked" the night before and left to "mature".
Nice building. Beautiful town. Disappointing room. Very poor service.
Overall - couldn't recommend.
Our breakfasts are most certainly not cooked the night before - all are cooked from fresh on the day.
You must visit this place!
We recently stayed in the Medieval room which was gorgeous-lots of tapestries hanging from the four poster bed and plenty of space. The staff are really helpful and friendly and go out of their way to make the stay as perfect as possible, especially Wayne. We have stayed a couple of times previously, in the Tuscany room and Pool room on our wedding night-both highly recommended. The Thai restaurant serves excellent food and there is lots of it to sample. There is a wide selection of food on offer at breakfast time-yummy scrambled eggs. The Thai restaurant is closed on Sunday and Monday night but The Falcon in Painswick does excellent food, as does the Black Horse Inn, Cranham, and the Butcher's Arms, Sheepscombe. Both villages are only a couple of miles away. A perfect place to stay in a beautiful Cotswold village, which serves as a good centre for seeing many of the attractions this lovely area has to offer. We will definately keep returning until we have tried all the rooms! A real find, don't be put off by the outside-inside it is fantastic.
A great fine please stay away so I can carry on staying there
I came upon this hotel on a lastminute business booking last year and now I can't stay away, I am trying to try out each of the featured rooms.
Wayne the manager is very welcoming and you need to try the great
american pancakes for breakfast.
And if you feel like a nice thai meal with great banter from the owner
Ian (he should be on stage) the food is to die for.
Owned by a KIWI run by a Geordie what a great combination
I'm of there again next week and must now go and book it with John.
Compact but quaint
Just returned from a 3 night break at this b&b. Bathroom compact to say the least! but after all it is in a quaint little house( had the Highland room).
Breakfast fabulous plenty of selection and nice and hot.
Ate in the Thai one evening, the waiter Ian was more than entertaining, we enjoyed his banter but others may not!
Pub next door okay, 'locals' not so local? (would appear lots of down for weekend) good for a quick drink and a snack. Area very pretty.
probably wouldn't return.
A Gem in the Cotswolds Crown
I stayed in the beautiful secluded pool room and what a fantastic find. It was a treat for my fiance as a gift for our engagement. Even though he is not renowned for his fitness he even enjoyed a swim in the private pool with sole access for ourselves. There was even a small private courtyard for our exclusive use.
The room we were advised had recently been redecorated in caramel with new furnishings and gave a very relaxed and plush surrounding to de-stress in. The bathroom was light and airy with a huge traditional bath tub to soak the outside world away in.
Nothing was too much for the staff and the breakfast was plentiful and tasty. It set me up for the day well and truly.
I can thoroughly recomend Cardynham House as a gem of a find in the Queen of the Cotswold Painswick
Fantastic place to stay
We stayed at Cardynham House in July for a lastminute weekend away. We were inPalm Beach & it was really lovely. The bed was very comfortable & the shower in the onsuite bathroom was great, very powerful. Dinner at the Thai rstaurant was superb. The best Thai meal I've ever tasted & because it was a set menu you tried things that you wouldn't normally.
I would recommend this B&B as a great place to stay for a weekend in the Cotswolds
TripAdvisor Reviews Westgate Emerald Pointe Hollister
Travel Blogs from Painswick
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