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[dunlieurope]

We had a horrible experience with Bravoair (Bravofly.com or Bravofly.fr). They do not live up to their contract terms and mislead customers. On top of that they charge you 2 dollars just to phone them with any question, plus 60 cents per minute while you are on hold for at least 10 minutes. Avoid this service by all means.

[fooled]

I also had the biggest headache ever with bravofly.com. I booked the flights about one and a half months before the travel. As I wanted to change the date of the backflight, the only chance was to call them. This is the first pity because they charged me 1.80€ per minute. The operator told me she would check the new connection and call me back. She never did. I wrote them 5 e-mails during one week. The only respone: call us back!! THey really want to fool you on purpose and take the money for the calls. I still have the same flight (in the meanwhile my prefered one is 20€ more expensive!) and the only thing I wanna do is cancel the whole thing. But the problem is, you also have to call them for that!!

Worst company ever if you want some changes. They are really to incompetent to change it via e-mail contact which is the standard today. And they weren´t even the cheapest ones. Go to idealo, that´s much better.

[irelandcamelia]

Well I still have this headache.I made a mistake with a name by booking.Yep he is right .You can contact them just over the phone .The magical 0900....I am from Germany -BRAVOFLY.DE.I called from my cellphone and is 2,79cent/min..The girl from the end of the phone she didn't really speak good german.
She said cannot change the name and I should send a email to---- cancellation@bravo.com--No luck,didn't work the email.I thought maybe is --cancelation@bravofly.com---doesn't exist.
I decided not to call them 2nd time and just give up on the ticket.

[fugator]

Unpleasant experiences with BravoFly.

I had unpleasant experiences with BravoFly. Their website seems to be deceptive and erroneous. Important links (travel inshurance, terms and conditions) failed to work and a price change (not a reduction ;) suddenly occured without explanation: For us, visiting this site was a waste of time.

Unerfreuliche Erfahrungen mit BravoFly. Die Website scheint fehlerhaft und irreführend zu sein. Wichtige Links zu AGB und Reise-Rücktrittsversicherung funktionierten nicht und führten zu Fehlermeldungen. Statt dessen erschien plötzlich eine saftige Preiserhöhung ohne Erläuterung. Nur wegen des günstigeren Preises waren wir aber auf die Seite gegangen: Für uns war der Aufenthalt auf der Seite reine Zeitverschwendeung!