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> South Georgia and the Sandwich Island pin
kayleeshepheard
post May 9 2013, 07:43 AM
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Hi. I plan on going to Antarctica in the near future and have been playing around with some of the features of the blog. When I enter, Grytviken, for example, South Georgia and the Sandwich Islands comes up green next to it like it should, however, when I publish it, it comes up as International instead. I was just wondering if there was a way to change this as I have seen other entries with South Georgia and the Sandwich Islands next to the city rather than International. Thanks!
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fraserc
post May 10 2013, 08:14 AM
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Hi there,
There are small differences between the pinning function on the web dashboard and the pinning function in the iOS app and this seems to be one of them. I think you may have tried the app already, but if you use the app to pin your location in Grytviken, you'll see that the app gets it right.
Thank you for bringing this to our attention, we'll see if we can improve the accuracy on the web site.
Please let me know if you're not able to use the iOS app to edit your blog and I will handle getting that pin corrected for you.
Best,
Fraser
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kayleeshepheard
post May 10 2013, 08:38 AM
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Hey, thanks for getting back to me. I tried the app and it found the South Georgia and South Sandwich Islands, however, the only place it would find there was King Edward's Point and was locating it in New South Wales, South Georgia and South Sandwich Islands. Maybe it's me doing something wrong? Thanks.
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kayleeshepheard
post May 15 2013, 02:01 AM
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So the pin seems to be getting better but it is now locating it in the United States.
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fraserc
post May 15 2013, 04:04 AM
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Got it, thanks for letting us know. Looks like we have one more step to complete to get this fixed. I will post here when we have that location worked out.
I apologize for the mixup. There are a few points in the world where our database of locations is still being filled in.
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kayleeshepheard
post May 15 2013, 04:06 AM
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No worries at all! Thank you so much.
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kayleeshepheard
post May 24 2013, 09:47 PM
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Getting closer, now it's locating it in South Georgia, United States, instead of just United States.
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fraserc
post May 25 2013, 04:54 PM
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I'm sorry, we thought we had this fixed.
I will post here when the location has been updated.
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fraserc
post May 27 2013, 05:55 PM
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We've gotten closer to the problem. If you type "Grytviken" into the City field, "Grytviken, South Georgia, Antarctica" comes up in the autocomplete and you can click on it to choose that location and set it properly in your entry. You should be able to set locations that way, and we will continue to work on why the locations are not correct in the map pinning tool.
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kayleeshepheard
post May 28 2013, 01:09 AM
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Hey. Thank you for letting me know, that certainly is a lot better. Yes the map pinning will also be handy as it will allow it to simply be called Grytviken, South Georgia and the South Sandwich Islands, without the Antarctica, but for now I can definitely work with this! Thank you so much!
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fraserc
post May 28 2013, 11:52 AM
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Glad to hear that. Have a great trip!
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kayleeshepheard
post Aug 9 2013, 10:34 PM
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Hey. I really hate being such a pain but I was just wondering how the map pinning function was going as when I pin Grytviken I would really love for it to say Grytviken, South Georgia and the South Sandwich Islands with the South Georgia and the South Sandwich Islands flag appearing next to it (as opposed to Grytviken, South Georgia, Antarctica that appears with the auto complete or Grytviken, United States that comes up when you use the map pin). Thank you!
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fraserc
post Aug 12 2013, 03:56 PM
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Thanks for your note, I'll see if we can indeed make that change.
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kayleeshepheard
post Aug 23 2013, 07:09 AM
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Awesome, thanks for replying.
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kayleeshepheard
post Sep 29 2013, 06:33 PM
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Awesome, thanks for replying.
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kayleeshepheard
post Oct 10 2013, 01:38 AM
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Again I'm really sorry for being a pain but I was just wondering how this was going as I leave for my trip quite soon? Thanks!
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kayleeshepheard
post Oct 19 2013, 11:24 PM
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Again I'm really sorry for being a pain but I was just wondering how this was going as I leave for my trip quite soon? Thanks!
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fraserc
post Oct 22 2013, 11:57 AM
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Great news, I think we got it!
Please re-pin your test entry (from the web dashboard) and confirm that it has the correct place name.
the flag is something we are still working on but the location name should be correct now.
Let me know if you see something amiss.
Fraser
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kayleeshepheard
post Oct 22 2013, 07:32 PM
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Yes thank you so much, Grytviken does indeed come up with South Georgia and the South Sandwich Islands now, and thank you for working on a flag as well, that would be great!
I guess the only thing that would be amiss is that Grytviken is the only place that you can pin in South Georgia and the South Sandwich Islands, places like King Edwards Point and Stromness for example still go to the United States, especially when using the map pinning tool.
But thank you so much for fixing Grytviken!
Oh and sorry about the above couple of things posting twice, didn't realise that was happening. Thanks again!
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fraserc
post Oct 24 2013, 11:03 AM
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We did look at the other locations that you could pin there and we have a task in to get those fixed as well. For now, if you do pin to those locations, they will change to the correct location once we make some further changes to our system.
Have a great trip.
Fraser
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