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> iPad app
post Dec 1 2012, 12:22 AM
Post #1


Group: Members
Posts: 1
Joined: 13-May 12
Member No.: 2882783

I am having severe problems with the iPad app. I first had the IPhone app, and used that on my iPad, which worked fine - is there anyway I can get that back?

The problems with the new app are following:
- Sometimes, when I'm offline, and I've written an entry, I want to start a new one - this is impossible, as it keeps saying either save, discard or keep editing - no matter what I do.
- A few times it has refused to update my photos. When I publish it, it only publishes the text. This has forced me to discard changes, and uploaded all the photos AGAIN.
- Now it just started acting completely retarted! I had the above-written problem, and after discarding changes, it wouldn't even let me upload photos in the app! Whenever I try, the photo screen turns white?!

This is all very frustrating, as the old app worked perfectly well.

Best regards Sofie.
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post Dec 3 2012, 10:01 AM
Post #2


Group: TP Staff
Posts: 217
Joined: 13-September 11
Member No.: 2258383

Hi Sofie,
Sorry to hear about these problems. It may help you to re-install the app.
Specifically, I would do the following:
- If the entry you're working in has not published, copy the text of that entry into another app like Mail or Notes.
- Next, tap and hold on the app icon on the Home Screen until the black circles appear on your installed apps. Tap the black circle on the TravelPod app to delete it from your phone.
- Next, return to the App Store and re-install the TravelPod app:


This should restore you to full functionality with the app.
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