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I just returned from Cancun, with my husband and 3 teenage boys, this was their graduation present....we own property in Galveston Texas, so we decided to trade a week and come to Cancun, we stayed at the Royal Carribean, very nice elegant place. The rooms were awesome, the facilities were clean and the staff was very helpful. Prior to making the choice on where to go, I looked on the internet and found several places but narrowed it down to Royal Carribean. Well the pictures of the ocean are from BEFORE the hurricane hit, you can't get in the water there at the resort for all the LARGE BOULDER's that the pics dont show you. This was much of a let down to all of us, for we had to travel to find a place to get in the water. The food prices were over the top, one night we had dinner at the resort, it was Taco night, for the five of us to eat Taco's and drink tea was $100us dollars...........nuts. We were also told to take the tour buses there......wrong answer, they overcharge as well, then we decided to book our tours there in the lobby, as we decided on which tours to take and the price, the guy behind the desk prepared the paperwork, and then added another, $15 us dollars per person for a dock fee that no-one had heard of. We were already prepaired for the $700us dollars were we gonna give him and then he added this other fee after agreeing on the $700....so we cancelled and walked across the street and saved money by booking the tours elsewhere. The "island of the women" is the place to go, much to do, much to see, clean beaches, cheap shopping and not to mention, our full seafood dinner with adult beverages was only $40 bucks for all 5 of us, needless to say we spent a couple of days there. Now back to the Royal Carribean Hotel, we find out our flight was cancelled and moved to 7am the following morning, I let the front desk know this information , they gave me a number to call so we could get he room for one more night.......They were gonna try to charge me $550 us dollars for one night, I think not, after only paying less than that for 7 days, so we found another place closer to the airport (we had to leave by 4am to catch our 7am flight) This place was the pits.......on the phone they told us all inclusive for all 5 of us for 1 night $250us dollars. Well you get what you pay for, the beach was clean, the service at the bar was nice, the Food well lets just say there was no chef on duty, and the microwave must have got lots of use. The entertainment staff was awesome, the rooms......well that is another story, the shower head was broke and water running everywhere, the toilet would not flush everything down.....the what was left of the kitchen (missing refrig, missing stove, missing microwave, ants all over,) and hope you dont have back or neck problems with the lovely mattress and pillows provided, heaven help ya if you have 5 peps in the room , all you get is 3 towels...other than that....to save money take the city buses, or take a cap on the corner, much cheaper than the hotel getting one for you
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