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> Loading the Uploader problem, Advanced Uploader does not load
billnpat
post Dec 8 2010, 12:11 PM
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I have been trying to use the advanced uploader. All OK until a few days ago. Now when I specify the photos to load, their thumbnails come up alright, but when I click on "add all" I get the "Loading the Uploader" message, but it just keeps scrolling and seems unable to complete this part of the task. Whatsup?
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jacquesl
post Dec 8 2010, 03:10 PM
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We are looking into that for you and we will get back to you soon!


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shaun_mcquaker
post Dec 8 2010, 04:46 PM
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Hi Bill and Pat,

Can you tell me the name and version of the browser that you are using? About how many photos are you trying to add?

Shaun
The TravelPod Team
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billnpat
post Dec 9 2010, 12:51 AM
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QUOTE(shaun_mcquaker @ Dec 8 2010, 04:46 PM) *

Hi Bill and Pat,

Can you tell me the name and version of the browser that you are using? About how many photos are you trying to add?

Shaun
The TravelPod Team


Yes... Firefox 3.6.12
I was only trying to load about 12 small photos. The quantity is not the issue, as I have loaded substantially bigger files before.

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jacquesl
post Dec 15 2010, 09:46 PM
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Can you try one more time to upload some of those photos and let me know what happens?


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billnpat
post Dec 16 2010, 01:38 AM
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QUOTE(jacquesl @ Dec 15 2010, 09:46 PM) *

Can you try one more time to upload some of those photos and let me know what happens?


Thanks for staying on this. The last time I posted, a couple of days ago, they loaded OK. Did you do something to fix it? If not, then I guess it is an issue of the erratic band speed here.
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shaun_mcquaker
post Dec 16 2010, 10:11 AM
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QUOTE(billnpat @ Dec 16 2010, 01:38 AM) *

Thanks for staying on this. The last time I posted, a couple of days ago, they loaded OK. Did you do something to fix it? If not, then I guess it is an issue of the erratic band speed here.


No we haven't made any changes, sounds to me like an internet issue. Sometimes if the internet connection is dropped or a little flaky it can throw off the uploader. Sometimes the basic uploader is better to use if this is the case.


Shaun
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jacquesl
post Oct 1 2011, 10:38 PM
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Please send a step by step description of what is happening to support@travelpod.com


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