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> Photo FastUploader Not Working
jlovett
post Jul 24 2012, 11:56 AM
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Please advise what can be done to make the photo FastUploader work. Flash has been updated but loading icon sits and spins on first photo. Never finishes. Is this a server, IE9, or other problem? All advice would be gratefully received.
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fraserc
post Jul 24 2012, 04:21 PM
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Hi,
We're taking a close look at this issue. Would it be possible to try another browser, such as Chrome or Firefox and see if you get different results?
In the meantime, we'll continue to try to reproduce this issue on our end.
Thanks,
Fraser
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jlovett
post Jul 24 2012, 11:35 PM
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I tried uploading using Chrome. Same result -- spinning upload icon, no uploading. Turned off virus protection (Norton 360): did not help. Will let you know outcome with Firefox.

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fraserc
post Aug 1 2012, 02:04 PM
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Hi, just following up here. What was the outcome when you tested with Firefox?
Fraser
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jlovett
post Aug 2 2012, 12:52 AM
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So far, nothing tried has worked. Not one of the four browsers (IE 9 32bit, IE 9 64bit, Chrome, Firefox) has worked; turning off System Mechanic and/or Norton 360 did not work; and, flushing browser cache fails to help. I am at a loss. The time spent trying to resolve the "Fast" Uploader problem far exceeds what it would have taken to use the old uploader, five pics at a time. I was hoping that someone else in the TP community had the same kind of problem, but had found the solution.
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fraserc
post Aug 15 2012, 08:33 AM
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Which browser/operating system are you using?
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jlovett
post Aug 15 2012, 09:20 AM
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QUOTE(fraserc @ Aug 15 2012, 08:33 AM) *
Which browser/operating system are you using?




MS Windows 7 Home Premium, Service Pack 1



MS Internet Explorer Version 9.038112316421



I should note that we have tried with IE Explorer 32 and 64 bit, Chrome, and Firefox. Problem presists in all of them.

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