Say NO to Air Transat - Travel Forum

Welcome to the TravelPod forums

This is the place where TravelPod bloggers exchange travel tips with each other. Have a question? Ask one of our Local Experts by clicking "new topic" in any category. (Please read the forum rules before posting)

TravelPod Forums Activity: Topics Needing Help | Top Contributors

Travel Forum - TravelPod > Destinations > Caribbean > Cuba

Say NO to Air Transat, Advice on bad service

Options

kirill_1307	Nov 19 2008, 03:01 PM Post #1
Newbie Group: Members Posts: 1 Joined: 19-November 08 Member No.: 259605 Nominate me as a Local Expert	Guys, A tip of advice: Never book with Air Transat Vacations. We have been travelling with them to Cuba. I paid 2500.00 CAD for the trip. We have been evacuated ONE day after arrival because of hurricane Paloma ( while other tour operators transferred their customers to other resorts). Now I get 500.00 back as a voucher to be applied to the next trip with them (Thanks, but no thanks) and bad service!!! The girl on the phone from Air Transat told me : (citating) You should be happy to get what you are getting. We are doing you a favor! Well, guys, THANK YOU FOR THE FAVOR. I REALLY APPRECIATE IT.

starlagurl	Nov 19 2008, 03:03 PM Post #2
Rolling Stone Group: Local Expert Posts: 14509 Joined: 5-November 07 From: Ottawa, Ontario, Canada Member No.: 103914	Sorry to hear about that. Maybe you could write in a complaint to someone else at the company. -------------------- My most recent blog: A trip to Toronto that turned into a trip to Niagara

findingnine	Nov 19 2008, 07:36 PM Post #3
Rolling Stone Group: Local Expert Posts: 4705 Joined: 24-August 06 From: Ottawa, Ontario Member No.: 14300	Does Travel Insurance not cover that? -------------------- This is all I got. I couldn't make this up

starlagurl	Nov 20 2008, 09:17 AM Post #4
Rolling Stone Group: Local Expert Posts: 14509 Joined: 5-November 07 From: Ottawa, Ontario, Canada Member No.: 103914	Maybe they didn't have travel insurance? -------------------- My most recent blog: A trip to Toronto that turned into a trip to Niagara

troispistoles	Nov 20 2008, 10:55 PM Post #5
Nomad Group: Members Posts: 154 Joined: 22-June 06 From: Tortola, British Virgin Islands Member No.: 5385 Nominate me as a Local Expert	That sucks! I bet they put this as "Act of God" or something like that? I would try for sure to speak to somebody else in the company...

travelifer	Apr 17 2009, 01:51 AM Post #6
Wanderer Group: Members Posts: 10 Joined: 14-April 09 Member No.: 275910 Nominate me as a Local Expert	That is absolutely appalling! I would try speaking to someone else from the company. Sometimes if you talk to the right person, it can make a huge difference.

« Next Oldest · Cuba · Next Newest »

Display Mode: Standard · Switch to: Linear+ · Switch to: Outline

Track this topic · Email this topic · Print this topic · Subscribe to this forum

Lo-Fi Version

Time is now: 25th May 2013 - 07:29 PM

Top Hotel Destinations
	Acapulco Hotels Atlanta Hotels Austin Hotels Beijing Hotels Cancun Hotels Charlotte Hotels Chicago Hotels Dallas Hotels Denver Hotels Honolulu Hotels	Houston Hotels Indianapolis Hotels Kissimmee Hotels Las Vegas Hotels London Hotels Los Angeles Hotels Mexico City Hotels Miami Hotels Miami Beach Hotels Montreal Hotels	Myrtle Beach Hotels Nashville Hotels Negril Hotels New Orleans Hotels New York City Hotels Orlando Hotels Paris Hotels Phoenix Hotels Playa del Carmen Hotels Puerto Plata Hotels	Puerto Vallarta Hotels Punta Cana Hotels Rome Hotels San Antonio Hotels San Diego Hotels San Francisco Hotels Seattle Hotels Tampa Hotels Toronto Hotels Washington DC Hotels