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 I cant save my entry??? |
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 Jul 12 2007, 01:13 PM
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Hi AlinMatt,
A few questions to try and get to the bottom of this problem.
1. What trip and entry are you trying to update?
2. Are you getting any errors?
3. Are you using classic maps or satellite (google) maps?
4. What browser are you using? What version? Mac or Windows?
Cheers,
Shaun
TravelPod Team
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| alinmattrtw2005 |
Jul 12 2007, 08:29 PM
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Newbie
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Member No.: 964
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QUOTE(peacefrog @ Jul 12 2007, 02:30 PM)  QUOTE(alinmattrtw2005 @ Jul 12 2007, 05:06 PM)
I am trying to save a map pin entry (Also tryed a full entry, draft etc etc) and it just will not save and create it! I have tryed numerous times, today and yesterday - any ideas on how to solve this problem?!
Had this problem on some computers, the emergency solution is to do a quick update (or express update, i don't remember) through www.travelpod.com/updateOnce it was created this way, I was able to edit it. Hope that works PERFECT!!!!!!!!!!!!!!! The update express worked a treat! Thank you so much guys! Glad to hear that it will not be a permanant problem! I dont know what we would do without travelpod!! AlinMatt xxx |
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Jul 13 2007, 08:05 AM
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Hey Jay,
Are you pasting text from Microsoft word into the entry? Also I'm assuming you are using the Wizard Mode (rich text editor)?
Cheers,
Shaun
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| jay29 |
Jul 13 2007, 09:44 AM
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Newbie
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Joined: 15-January 07
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Member No.: 34504
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QUOTE(Shaun McQuaker @ Jul 13 2007, 08:05 AM)
Hey Jay,
Are you pasting text from Microsoft word into the entry? Also I'm assuming you are using the Wizard Mode (rich text editor)?
Cheers,
Shaun
Hi, I originally use OpenOffice Writer (too cheap to buy the real MS Office) but I was copying that text to notepad and pasting from notepad because I was having the html issues before and found that solution a couple months ago. yes - am using wizard mode. |
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Jul 13 2007, 10:07 AM
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There were some issues pasting from Microsoft Word which may have caused this. Let me know if you're still getting this error Jay.
Cheers,
Shaun
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| jay29 |
Jul 13 2007, 10:22 AM
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Joined: 15-January 07
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Member No.: 34504
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QUOTE(Shaun McQuaker @ Jul 13 2007, 10:07 AM)
There were some issues pasting from Microsoft Word which may have caused this. Let me know if you're still getting this error Jay.
Cheers,
Shaun
yep - still getting the error. Yesterday I had no problem and I was able to update entries 68, 70, 72 & 73. Nothing changed though when I have tried to update today - I'm still using the same computer, internet connection, the same entries saved from the same file in openoffice and same process to try to update the entries. I have tried creating new entries for cities visited after Osaka and get the same error message even when starting a new entry from scratch (not pasting from notepad). I just tried again two minutes ago and got the same "ooops, you forgot to write an entry" message. Thanks, Jason. |
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Jul 13 2007, 10:36 AM
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Jay,
I'm trying to reproduce your problem with little success. When you are creating the new entry are you pasting anything or typing anything into the entry box before you click "Select"?
Shaun
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| jay29 |
Jul 13 2007, 10:44 AM
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Posts: 7
Joined: 15-January 07
From: no fixed address
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QUOTE(Shaun McQuaker @ Jul 13 2007, 10:36 AM)
Jay,
I'm trying to reproduce your problem with little success. When you are creating the new entry are you pasting anything or typing anything into the entry box before you click "Select"?
Shaun
No, no copying in that case...I just tried again to create an entry for Kyoto with the same issue. For the entry section I usually just put in three spaces or one line as a placer and that is what I tried. Then, later I will go in to add photos and copy text after the initial entry is created. However, when I used the express update option that was suggested earlier in the thread, it will work to create the entry but then I get the same error message when I try to edit it later. Jason. |
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Jul 13 2007, 11:27 AM
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Jay,
If you try updating using Advanced Mode, does it work? Also what browser are you using? PC or MAC?
Shaun
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| jay29 |
Jul 16 2007, 09:54 AM
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Newbie
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Joined: 15-January 07
From: no fixed address
Member No.: 34504
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QUOTE(Shaun McQuaker @ Jul 13 2007, 11:27 AM)
Jay,
If you try updating using Advanced Mode, does it work? Also what browser are you using? PC or MAC?
Shaun
Hi there...it seems to be ok now. I deleted all my entries and re-created them on another computer with no problem and since I deleted the original entries (about four of them) I have been able to edit with my computer again. I have been using a PC with XP. I didn't try Advanced Mode. I tried with both Mozilla and Explorer with same issue. |
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Jul 16 2007, 10:45 AM
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Okay Jay, I fixed a few small bugs that may have caused issues on some browsers. Glad to hear it's working now. Thanks for your help and patience in reporting this issue. Happy trails!
Cheers,
Shaun
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