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Historical Traveler Reviews Hotel & Restaurant Hahnel Bannewitz
Well worth the money!!!
I have rented from Brett/Robinson 6 times in the last two years... It's like second home to me. The staff are friendly and courteous. The rates are more reasonable than a hotel room, plus you have the added convenience of having a washer/dryer to wash your sandy belongings before you head home. The kitchen is fully furnished...toaster, blender, microwave, pots, pans, etc. The balcony's are furnished and you can sit there all night and watch the tide roll in. The beaches are gorgeous!!!!!!!!! They have raquetball rooms, tennis courts (and the equipment is readily available at the front desk) and hot tubs!! My ONE and ONLY complaint is that I rented a condo the early part of May, after being told that they have a heated pool. I was afraid the water would be a little cool still and I didn't want my kids to freeze. When we arrived, the pool was freezing cold and only then were we told (after check in & we were already at the pool) that they do not turn on the heat until after May 15!?! That would have been nice to know when we reserved the room...
The great things that the Phoenix offers far outweighs that tiny inconvience. See you at the beach..............
Loved Phoenix III
We just completed our 2nd trip to the Orange Beach area, we stayed at the Phoenix III, just loved our stay, our room was wonderful, nicely decorated, stayed in room 3067, 6th floor was perfect.
We really recommend the Phoenix, 2 years ago stayed in Phoenix II and that was also a nice condo. The choice of the pools and hot tubs is a great feature with Phoenix. While there we enjoyed the Thunder on the Gulf, boat races.
We used to go to Myrtle Beach, but really prefer the Orange Beach area over Myrtle, much cleaner and the Gulf is so pretty.
So if you are planning a trip to Orange Beach, stay at the Phoenix and you will not be sorry.
Phoenix Properties are top notch!
My husband and I have returned to the Phoenix properties 5 times, with different groups of people. It has begun to feel like our second home. Each unit we've been in has been comfortable, clean, and extremely nice. The amenities are all you need to take a break! Indoor pool, outdoor pool, easy access to the beautiful beach...I highly recommend these properties, and Brett-Robinson is always offering specials! You can't beat it for the price.
Phoenix VI is great staff very clear on occupancy rules
Have reservations 3rd week of Mar. 04, this will be our 3rd stay. Staff has always been exceptional. We originally wished to book 3brm but had too many people in our party. Staff immediatley and professionally informed us of the occupancy rules. Great value.
Phoenix is wonderful
I have been going to Orange Beach/Gulf Shores for almost 7 years now. I have always been cheap, choosing to stay in the less expensive condos.
I advise everyone to enjoy a cleaner, classier, more functional (pertaining to room layout) condo and go with Phoenix. The staff is very helpful and the premises are well-kept. Also, the check-in is on site, meaning you arent searchign for the realty company's office somewhere inland. From my experience, the three bedrooms are always the best.
Stayed at the Phoenix I in Gulf Shores/Orange Beach last year for Spring break which was in March 2003 and was the worst spring break ever. The furniture was the original 14 year old stuff and it was dirty and would actually make your skin smell like the embedded funk that was on it. The carpet was grey with orange puke stains. The original color should have been white. The room did have 3 tvs, but the other appliances were all original and far out dated. The stove eyes were uneven and made the skillet lean so you could not cook without fear of getting burned. The fridge was rusty also. The one shower was also broke. I have always stayed at some Phoenix but was severly disappointed. No room was available to switch and the owner of the condo denied it all in his reply to my written complaint. Just wanted to let future spring breakers know.
A bad deal at Phoenix VI
I called Brett Robinson offices in January of 2004 to make reservations at one of their condos. I made reservations for 10 people in a 3 bed/ 3 bath condo at Phoenix VI. However, I called back a few days later to get some information about the area and was told that the condo we had rented could only sleep 8, and furthermore, the receptionist had only put that 6 people were going to be staying in it. Needless to say, we canceled the reservation there and called Gulf Shores Rentals where they happily put us in a condo that will sleep 10. Had I not called Brett Robinson, we would have traveled 12- 14 hours and not had a condo because there was 10 of us not 6. If you reserve with them, please make sure they put the right number of people in your family. They told us that they will evict you for having more people they what you reserved for. I have a hard time trusting my reservation to them now.
Wonderful getaway with just the right amount of privacy. Convenience of hotel without annoyances of hotel staff. Makes you feel at home!
Loved Phoenix II
Spent the week after Labor Day in Phoenix II. It was a very nice clean condo. The staff was great. The pool was nice and access to the beach was wonderful. It is one of the closest to the ocean. The grounds are very well kept. It was a great family vacation.
Phoenix III is ok, but not great
First, let me say that Gulf Shores is my absolute favorite area to
visit. You can't beat the seafood and the beaches. You also don' t have
all the crowds to contend with! We stayed at the Phoenix III in April.
We thought we were making reservations through the owner, but actually
had to go through the realty company. One reason we chose the condo was
because it said it had a heated pool, which we wanted since we were
traveling in the spring with a toddler. Well, the outdoor pool wasn't,
and even if it was, the deck around the pool is so small, you could not
even walk around the lounge chairs. The indoor pool had an even smaller
deck with only 2 benches for families to put their belongings. The
condo itself was nice, but the shared facilities of the Phoenix left
much to be desired. I have stayed in many other places in Gulf Shores
and have been happier.
TripAdvisor Reviews Hotel & Restaurant Hahnel Bannewitz
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