Outrigger Royal Sea Cliff
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Historical Traveler Reviews Outrigger Royal Sea Cliff Kailua-Kona
We have a superb experience from 11/24-12/1, 2004! Great location, excellent accomodations. Washer/Dryer in the unit was a great plus. Close to the beach anddowntown area. Would return in a heartbeat!
A Garbage Dump
There is nothing royal about seacliff. This facility was covered with cockroaches and garbage piled up everywhere. when my family stayed there the hotel had a stench we will never forget. the take it or leave it approach of the front desk was the typical response. never again will we stay there. stay away from that place and don't risk ruining your vacation.
A marvelous week!
We stayed at the Outrigger Royal Sea Cliff from November 7, 2004 to November 13, 2004. The people at the desk were very friendly and efficient. We had a 2 bedroom ocean front condo. It was marvelous! Two Lanai's, one from the living area and one off the master bedroom. The master bedroom had access to both lanais. Upon entering our condo the first thing you noted was how bright it seemed. This is due to the fact that as you enter, the first thing you see is the ocean! All the rooms were very clean and we never saw ants or bugs inside. We had one issue when for some reason the circuit breaker that controlled the outlets in both bathrooms and Lanai's refused to reset. Turned in this problem in the morning and it was fixed by the afternoon. Our condo overlooked the fresh water pool, which is the smaller of the two pools. Because of its' size (?) it wasn't ever crowed and some times it was almost like having your own private pool and hot tub. While there were people in the units on either side of us, we only heard them if we were both on our Lanai's at the same time. Units and outside areas are in the process of renovation but we only knew that because we saw crews working. We never heard any type of noise with the exception of the occasional weed wacker.
All in all we had a simply great week. The Big Island has a much slower pace than Waikiki and we are having a hard time getting back into hustle and bustle here at home. We would come back here again!
Our Anniversary experience 2000.
My wife and I made a dream of her's come true in September of 2000 by a 2 week vacation in Hawaii. Our first week was spent on Oahu, nice but too busy. Then we flew to the Big Island and discovered what really attracts folks to this place. We were celbrating our 35th Wedding Anniversary and being new, had no idea of what this place was like.
The first room we were given was not satisfactory and, following our travel agent's advice, I went to the desk and after a brief conversation with them as to the special nature of our vacation, were given the choice of 4 rooms. We settled on a 2br, 2 bath Ocean view room (we were traviling with another couple one of whom was celebrating a 70th Birthday) By the way, it was at no additional charge. We loved it! Full kitchen, 2 lani's overlooking the ocean, and great outside amenities. Pools, spa and a great outdoor barbaque that some how magically cleaned itself after each use (and we did make great use of it) We are returning this year in advance of our 40th Anniversary and will be spending another week here. We thought it was a great value.
Much to be desired
My husband and I left the condo after only 2 days of our scheduled 7-day stay because we weren't satisfied at all (we moved to a great resort up north called the Hilton Waikailoa). We booked months in advance and received confirmation and when we arrived we weren't on the reservations list but ended up getting a room anyway. There were ants in our room and while we were there we had to pack up all our belongings because they were fumigating our room. The air conditioning worked infrequently which left the room very humid. After notifing management of this problem twice, no one ever came to fix it. The entire property had a musky smell. The linens had stains on them and smelled from the humidity. The pots and pans were scratched and the kitchen floor hadn't properly been cleaned prior to our arrival. On a good note, the view was great but not from our room (we had a view of a parking lot after specifically asking for a nice view).
Great View with wonderful service!
A room with a view! We had an oceanfront 2bd/2ba condo on the 3rd floor. The kitchen was stocked with everything we needed (paper towels, dish soap, garbage bags, Cascade, etc.) which I thought was wonderful! We had six adults in the condo and we knew we would need lots of towels - no problem, when we called housekeeping they responded immediately. We had maid service daily and after sightseeing, we came back to a clean room everyday. We had a huge balcony which also had a screened in area with a large table where we sat each morning to enjoy breakfast with an ocean breeze. Very satisified customer.
My husband and I stayed here for our honeymoon and were very pleased.
We loved the open-air feel to the lobby with it's fountain, and the concierge was very helpful in setting up excursions. The staff was very friendly and they gave us wine and a gift for being newlyweds. The room was very clean and comfortable, and it was very handy to have a full working kitchen, washing machind and dryer in the room...just what we needed because it was the last island we visited. In all, I would definitely recommend this hotel because it is a great value and a really nice place to stay.
What a gorgeous 2-bedroom, 2 balcony apartment we had. The view of the ocean was terrific from the master bedroom and the living room. Accomodations were new and very comfortable. The ants on the kitchen counter were the tiniest we'd ever seen. They traveled in large groups and could be quite annoying. Another reviewer had written about the ant problem at this facility so we did not let it keep us from enjoying ourselves. The Outrigger Royal Sea Cliff had no restaurants, bars, etc, so was never cluttered with the busy mass of people you normally see at large hotels. It is a perfect place for peace and serenity. There is no direct beach access. Of course, a car is an absolute necessity. We toured the entire island which afforded us an opportunity to eat in many local restaurants as opposed to tourist spots. A trip to Pololu Lookout, Mauna Kea and Akaka Falls are a must. We did not want to come out of the water when we visited Hapuna Beach State Park. The time spent at Ka'u (southernmost tip of US) touched my spirit in ways I cannot describe. I wish I had taken more pictures!!!
Large suite, great view.
The Royal Sea Cliff was formerly owned by Aston, now by Outrigger.
Renovations were going on during our stay but not in the area where our condo was located, so we didn't hear anything, we just saw some new carpeting going in nearby. Although the kitchen in our unit looked a bit dated, everything was impeccably clean and usable - everything worked - and the atmosphere was perfectly vacation-like. The open lobby and waterfall/stream were beautiful and well-maintained. Our 2-bedroom oceanfront unit was nicely furnished and roomy. The beds were firm, as we like them; plenty of storage for our clothes in the dressers, plus a closet with hangars. The kitchen had a full-size refrigerator, stove, and dishwasher, with plenty of counter space and room for my stock of food. A small safe is in a bedroom closet, and although it's irritating that they charge to use it, it's not a huge fee and we appreciated having it. The lanai (patio) was huge, with wide sliding doors to take in the view and and the sound of the surf. Although there's no "real beach" here (or at any other locations in Kona), there are tide pools you can explore to see fish and crabs. The saltwater *and* freshwater pools were sparkling clean, and an outdoor grill is available near the saltwater pool. When we tried to use it, it didn't work, but a maintenance person arrived within two minutes of my call and fixed it (the main gas supply was turned off). Only one complaint: we had a small ant-attack in the kitchen. I've experienced much worse on other trips, but this was an annoyance and I had to toss out a couple of things. (Tip: store any sweet items, and anything else that's workable, in the fridge.) I did not call the staff to report this, because I was able to handle it simply myself with some wet paper towels (sorry ants, but you attacked my food!), and because I'm against using pesticides anyway. I suppose they should probably do some preventative spraying every now and then around the windows, since most guests wouldn't be as easy-going as I am. But overall this was an excellent place to stay when visiting Kailua-Kona. I welcome email from anyone wanting more information, especially from folks seeking vegetarian options when visiting Hawaii.
Attentive, Friendly Staff
Even through the room smelled kind of musty and twin mattresses need to be replaced, this was the best place we stayed during our trip. The staff was friendly, attentive and very prompt to fulfill any request made by guests. They brought us extra sheets late at night in the rain the night we checked in, they fixed the lavatory electrical outlets within a half hour after we reported them not working. Beautiful property, with both an ocean view and pool view. A lovely waterfall and stream with koi outside our room. The staff fed the koi and invited guests to help. Plan your visit around this property......it definitely will be a true vacation!
TripAdvisor Reviews Outrigger Royal Sea Cliff Kailua-Kona
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