Kona Coast Resort
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Historical Traveler Reviews Kona Coast Resort Kailua-Kona
We Love KCR II
We have stayed in the KCR II twice, in '02 and '03. Both times we requested a ground-floor 2 bdr. and the staff was very accomodating, trying to put us near either the volleyball pit or the playground, so the kids could run right out and play. I think the first year, there may have been ants in the kitchen, if we spilled anything sweet, but my experience is that this is very common in Hawaii, esp. in ground floor units. The pool area and view are great. The activites are fun, varied and reasonably priced. My only complaint is that the restaurant was TERRIBLE in '02 and was either under renovation or gone by '03. The poolside drinks are great, however. I have heard the units in KCR I are bigger, but I had no complaints about mine. WE're returning in '05.
My four teenaged/young adult children and I stayed in a 2BR/2BA unit in Kona Coast Resort II the last week of August 2003. The accomodations were very comfortable, clean and attractive and we had everything we needed for a pleasant week's stay. I agree with the comments about using the staff to arrange for outings - they gave good recommendations - and the pool was very nice. My fondest memory is sitting on my patio overlooking the golf course and an ocean view - beautiful in the morning and at sunset. This was my first ever timeshare exchange and it went without a hitch.
Great Stay on the Big Island!
This was my second time at Kona Coast Resort II and we actually purchased our timeshare here! This is a beautiful resort to stay in. As I took the virtual tour on the internet, I could almost feel, hear, and smell the wonderful place that it is. You definetly feel like you are in paradise at this resort! Aloha, and Mahalo!
DO NOT STAY HERE! DO NOT STAY HERE!
DO NOT STAY HERE! DO NOT STAY HERE! DO NOT STAY HERE!My husband and I had the unfortunate experience of staying at the Kona Coast Resort I for four nights in October 2003. We exchanged our timeshare points to stay on the Big Island and after reading the reviews of the KCR, we felt comfortable that our stay would be favorable.However, that perception ended after the first night at our hotel. Every day before starting off for our excursions, I liberally applied Skin So Soft bug repellent to my body and had managed to avoid a single bug bite, even when I visited the Hawaii Tropical Botanical Gardens, where mosquitos were in vast supply. So, imagine my surprise on the second night at the KCR I, to wake to find my right leg had two large quarter size welts from bug bites. We had kept all the windows closed to our room, so we had no idea how the critters had managed to enter the suite. I am always cold, so I sleep beneath the sheets and blankets. The only way the bugs could have bitten me was if they had crawled beneath all the covers. We did a search of the bed and found nothing. The only thing nearby were ants, that were on the nightstand, which we killed.The third night, I woke to find two more bites, one on each forearm. I was getting concerned about bed bugs.On the fourth and final night, I decided to sleep with my bug repellent on. I woke up at 4AM in the morning, scratching uncontrollably. This time I had three more bites on my right leg, three on my right leg and two additional ones on each arm, each the size of a quarter, for a total of fourteen bug bites.
Needless to stay I could not sleep any longer in that bed. I relocated to the couch in the dining area and read until it was time for breakfast.Upon leaving the resort, we looked for dishwashing liquid to start the dishwasher. I found a spray can of ant/flying insect repellent beneath the sink, which tells me that the staff knew there was a a bug problem in my suite.At check-out, I told the staff of my bad experiences and was told by the staff member, that this type of thing happens and that the staff themselves get numerous bites while servicing the front desk. I asked her if she thought it could be bed bugs, and she said she did not know. And that was that...not even a raised eyebrow. I took that to mean the staff would not be checking the room I stayed at, nor would they be exterminating to prevent the next guests from the same horror.As we walked the grounds, we noticed that much care was being devoted to the new edition, the Kona Coast Resort II. The sales office was located there, as were the activity desks, pool and trails. It seemed the majority of the guests were staying here, while the KCR I was mostly deserted. We surmised that the attention to the new edition could be why we received such awful service in the older Kona Coast Resort I.I have stayed at other RCI Gold Crown Resorts, and I have to say that the Kona Coast Resort I is not of the caliber of the Donatello or the Manhattan Club. If RCI insists on continuing to rate the Kona Coast Resort as a RCI Gold Crown, then it should definitely make the distinction between the old edition and the new edition. As far as my eye can tell they are worlds apart.If I were to go back to the Big Island, I would never make the mistake of staying at the Kona Coast Resort I. Before leaving the Big Island, I went to a local doctor's office and was seen briefly by a nurse. She took one look at my bites and said that it could be bed bugs. Unfortunately, they did not have an open appointment with the doctor until 4:30PM, and my return flight was leaving at 1:35PM, so she insisted I be seen as soon as I arrived home.When I returned to California, I had to change in the garage and wash all of my clothing, for fear that I might have transported bed bugs with me. I visited the doctor and had blood taken to test for the presence of the parasite, which thankfully were returned negative.I called my timeshare representative and issued a formal complaint. They promised to look into it, and I certainly hope that they did. I would not wish our experience there on anyone. Three months later, my bug bites still have not completely healed.
Super Ono Resort!
Ono means good in Hawaiian...and that was this place. Kona Coast Resort was very laidback. The staff always gave us the "hang loose" wave as we entered or left the resort. That attitude makes this a top drawer resort if you decide to stay here.
Pros: Big rooms, easily over 700 sq. feet with all the amenites included that you would expect from this condo. Close to the ocean and well maintained grounds. Good kids pool and adult pool.
Cons: You're not right on the ocean. 2 fairways on a golf course separate you from the coast. Not that big of a deal, in my opinion, and it made for fun when we would all go down as a family to the ocean to watch the sunset.
If you have not been to Kona this is paradise. Snorkeling is primo, weather is superb, and the fishing is great. My buddy and I each caught Blue Marlins on the day that we went...95 lbs and 160 lbs respectively.
We also caught a Mahi-mahi and a yellowfin tuna that the captain filleted for our grilling that evening.
Literally a surreal experience, I can still hear the island music and can imagine that tropical drink in my hand at 5:00!
A Must Stay Resort
My husband and I stayed at the Kona Coast Resort II a week ago and we loved it. It's clean, comfortable and the staff were great. You must book your activities through the activities desk because they are so helpful and will give you the best advice on what to do and what not to do. Also they will help you with directions to whatever destination you want to visit on the island. **NOTE** Stay in Phase II instead of Phase I, the oceanviews are so much better and the units are nicer.
Best condo resort on the Big Island!
This resort is simply great! We stayed at one of the 2-bed, 2-bath units in Phase I, in July 2003, and found the unit to be wonderful. It was a second floor, ocean view unit in perfect condition. Incredibly large, with a fantastic lanai, well equipped kitchen, and high quality furnishings. The resort is extremely well maintained, with meticulously lanscaped grounds, beautiful buildings, and a large number of amenities, including two very nice pools, excellent tennis courts, a poolside restaurant/bar, and even an exercize room. We enjoyed the free entertainment and pupus every Tuesday. We also liked being within walking distance of Kahaluu Beach (great snorkeling for beginners) and the Keauhou Shopping Village, with its restaurants, shops, movie theater, and a great KTA supermarket. Free Hawaiian entertainment every Friday! The Kona Coast Resort is a real gem, with a location that can't be beat!
I have gone to the Kona Coast Resort Phase l and ll for the last three years consecutively and find that each year has been as refreshingly wonderful as the year before. The furnishings and grounds are well maintained and the location is convenient for all of my family requirements which includes church attendance, snorkeling, tennis, sight seeing and touring the island, eating out occasionally, and I anticipate spending another week there this year. The personnel have been very accommodating in seeing that my daughter received her first swimming lessons there and also enjoyed the daily activities provided on site which included coconut painting, bracelet weaving, angel making, and lea making to name a few. I had my wife surprised with a birthday cake one year during one of the get together meetings. To say the least, I love the place and will bring my brother and his girl friend this year with us.
Great space -- uncourteous staff
We exhanged our timeshare for a week in KC Phase 1 -- the condo was quite large and had good amenities. We requested a top floor unit and was told at check "No Luck". Well, we had luck, but it was bad. Our first night had a group above us ending their trip and were enjoying their last day -- sound travels through the floor/ceiling. They were leaving the resort early the next morning and we awoke to the sounds of suitcases clunking down each wood step. We called and asked to be moved and were told no. Later that day a new group arrived upstairs with a very energetic 3 year old (used the condo as a running field I think).
It finally got so bad (after numerous requests to the parents) that we asked the staff for help -- we were 3 days into our trip and were offered by the front desk "to pack our stuff up if we wanted to move." When I asked why we had to be inconvenienced by parents who can't control their children, we got a blank stare. I guess that's the risk of timeshare -- I just have never had such an unhelpful staff in any resort I have stayed at.
Beautiful and Wonderful
My husband and I stayed in a 1-Bedroom, 2-bath unit at this site. It was absolutely incredible, and a great value for the money.
The unit was spacious. The extra full bath was unexpected. The site has an EXTENSIVE activities desk that books excusions, as well as many activities sponsored on the site.
We stayed here October 2002, and plan to return to this site this year.
The condo is decorated tastefully. It was more comfortable than being at home. There is nothing negative I can say about the place.
I highly recommend the Kona Coast to anyone.
TripAdvisor Reviews Kona Coast Resort Kailua-Kona
Travel Blogs from Kailua-Kona
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