Coral Gardens On Grace Bay
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Historical Traveler Reviews Coral Gardens On Grace Bay Providenciales
Loved Matthew Willimas our Dive Instructor, Ricardo was great, the Spa wonderful, wish Coyaba was open.
Overall service outstanding
Best hotel ever!
This has been an amazing experience for my husband and I. We were hesitant to leave the US since my husband had been very sick. However, the reservation woman in Canada was extremely accommodating to us. We were also concerned because of hurricane season - no problem, we were emailed a copy of the hurricane insurance policy that the hotel offers. If there is a hurricane while you are at this hotel, you can go for free the next year. So, we proceeded to take our one year anniversary trip to this hotel.
I cannot say enough good things about this place. We stepped off the plane and were met by a taxi (Virgil) to go straight to the hotel. The hotel assistant manager, Vern, brought us straight to the room - that is the check in! IT was soo easy!
Then, they helped us with our scuba diving - we did not have to do anything. The hotel is beautiful, food is delicious and people are so helpful. Then Hurricane Frances began to hit us - Andre helped us with reservations to leave the island - and is giving us a free room for the week next year. If you love peace and quiet, good food, great service and a lovely room, this is the place for you!
Great Staff~Beautiful room~Paradise!!
May 25, 2004. This hotel was really wonderful! All the staff are very hospitable and will spoil you! We were going to spend 3 nites here and 3 at OCEAN CLUB; they warned us that we'd be back, and they were right! We packed and went to Ocean Club and from the minutes the girls at the front desk didn't greet me or feel very welcoming, I yearned to go back to Coral Gardens, and, thanks to my travel agent screw up we got to do just that. Coral Gardens is about double the price, but we got spoiled and it was worth it to us; Ocean Club is much more commercialized and less intimate. If you want to go this time of year, keep in mind it is very windy. For me, a Florida girl, the water cold pretty chilly! The reef is literally steps off shore and we saw many Sea Turtles and Rays plus lots of fish. We snorkeled a few times a day. The hotel is rather quiet with 1 nice restaraunt and 1 beach cafe. The Beach Cafe gave free breakfast and served mediocre food. HEMMINGWAYS was nice for dinner as others mentioned. Here is a tip: when you are sick to death of fish, the best steak is at CALICO JACKS...we had a Huge ribeye which was excellent. Best Conch Chowder is at SHARK BITES. Danny Bouys has a nice varied menu and was the place to watch sports! Make friends w/a tax driver, Virgil Taxi is the "house" taxi, and they will give you better deals as you travel around, if you have each place call them. Email me if you'd like any other info on the island.
Luxury at Coral Gardens
We spent 4/18 - 4/23/04 in the Penthouse Suite at Coral Gardens. Accommodations were luxurious; rooms were spacious and well appointed with 1.5 baths and walls that pocket slide together until outer walls disappear. Ceiling fans and furnishings have a real upscale island appeal. Full kitchen allows meal prep and price-saving but IGA prices were nearly double or more those found at home. Island is lovely. Our weather wasn't great. The potholes have potholes but we rented a car and managed fine. Dinners were great at Coyaba, Grace's Cottage, Magnolia and Anacaona. Pricey but lovely.We will return!!
Nice resort, staff a bit scattered.
I'd booked an 1 Bedroom Ocean Suite for 4 nights in late mid March.
Upon my Wed. arrival, as the sun set, there was no one to pick me up at the airport as was supposedly arranged. A kindly taxi driver called the resort and relayed I was there for pick up. In previous email communications with the resort I was told if the driver had no other commitments, he would be happy to stop at the IGA store so that I could get a few items for the condo. This occured. Unfortunately, upon my final arrival at the resort, I was led to a Garden room. When I pointed out the mistake and showed Earlson my paperwork, he agreed I had booked the larger suite with a view, but their reservation person (in Canada??) had informed the resort incorrectly??? He went away to see what he could do. I sat there with my groceries expiring. The Garden room had a tiny half fridge I was able to put a few things in for the time being. Twenty minutes later I called the "front desk". (There is no front desk actually, just a counter in the Beach Cafe.) Earlson said they had no other rooms and perhaps they would just charge me less if I were to stay in the Garden room. I declined and asked if a higher category room was available. He called back and said there was a 2 bedroom ocean suite but it had not been cleaned (hmmm, at 8:30 at night?). I sighed and asked could they at least change the sheets? So about 45 minutes after my arrival I was led to an uncleaned 2 bedroom, with clean sheets and towels. Earlson apologized and offered a free dinner on the resort at their fine restaurant. He pointed at the Coyaba restaurant on site. I declined as I was tired and asked if I could have that the next night. Earlson agreed. The next da, Thurs., I met Matt with Cactus Voyager onsite. There is no dive boat but there is equipment and a lovely shallow reef in front of the resort. He took me out there that morning and I saw turtles and a huge stingray in the sand. He'd also arranged some boat diving for me with Dive Provo that afternoon, and then the next 2 days I dove with Flamingo Divers. Dive Provo took a boat out into Grace Bay. The water was a bit cloudy but nice coral and angelfish. Upon my return I had lunch from the limited menu at the Beach Cafe, swam in the pool, and walked on the lovely beach at sunset. Wanting to get ready for my dinner I discovered that although the room had been cleaned, there now was no water?! A problem throughout the resort I found out. It was almost 2 hours before it was fixed. I called the "front desk" to ask about the complimentary dinner I was to have at Coyaba (did they have my name on a list?) and that I would now be late as I was waiting for water for a shower. I was then told "oh no, your dinner will be from the Beach Cafe, not Coyaba". I told what Earlson had said and how he'd pointed to it (Coyaba is not near the Beach Cafe either). But again was told if I wanted the complimentary dinner it would be at the Beach Cafe. I finally got to shower and went to the Beach Cafe. The manager named Andre (general manager, residential manager? I'm not sure) cooked for me himself.
Strangely, the men who'd fixed the water problem were in the Cafe and one decided to come sit with me during my dinner, uninvited. I made polite conversation, finished half of my dinner, and excused myself.
Friday I spoke with Andre in the a.m. before my next dive trip and he said I would have to move rooms AGAIN on Sat. as someone was booked into the 2 bedroom suite I was currently in. There were no 1 bedrooms available but he would try and put me in a penthouse suite. That evening after my dive and time spent on the lovely beach again, with sunset, I cooked dinner in my condo. I got a call from the front desk asking what time my flight was on Sat. morning so they could arrange transport. I explained surely they could see my reservation was thru Sunday? A mistake she said, sorry. I called then to the front desk to find out about to where and when I was to move the next day. I had a dive trip in the morning and would be gone 8:30am-2pm. "Oh, that's right", Ricardo said. "Let me call you back." No call came that night.
At 8am I went to the "front desk" in the Beach Cafe to again ask about my having to move. I was told "Oh yeah, well, have your bags packed and we'll move you while you're gone. You can find out when you get back." Luckily my bags were packed already. The 2 days I dove with Flamingo Divers were great. A long 45 minute boat ride out to West Caicos was worth it. Nice colorful coral, diverse fish life, and some interesting tunnels and such to dive thru. I highly recommend this smaller more personal outfit. Upon my return I went to the Beach Cafe/front desk to ask where my room was. I was given a penthouse suite, which was stunning, but in the process of being cleaned (hmmm, not done while I was gone from 8:30 to 2pm?). Scuzzy from diving and wanting a shower, I had to opt for a dip in the pool and more beach time instead. When I did return to the room I thoroughly enjoyed the 3rd story view and the glass walls that pushed back. Too bad I had only the one night in it. I watched the sunset from that balcony this time, very nice. I called the "front desk" to make sure I had transport to the airport in the morning, then I dressed and went to Coyaba for dinner, expensive but one of the most delicious meals I've had. This was tainted somewhat when I went to the restroom and was followed and confronted by a waiter when I came out. I just smiled and returned to my table quickly.
Departure and the return home the next day was uneventful. In closing I have to reiterate the property itself was very nice, it was just the staff that didn't seem to be cohesive. Having to move twice during a 4 night stay was more than just unfortunate. The added responsibility I had to coordinate my own move, and the inconsistencies of the staff, did not make my mini-vacation a relaxing one. I'm not sure I'd return to Coral Gardens for that reason.
A wonderful vacation
We spent six nights at Coral Gardens January 14-20, 2004, and had a completely relaxing vacation. We had been to Provo 3 times prior, and had stayed at Grace Bay Club, Beaches and Ocean Club West. At Coral Gardens, we found everything we were looking for. The suites were clean and comfortable (we did not opt for the luxury suites, which are much more, well, luxurious, because we were travelling with another couple and wanted two equal size bedrooms); the view of the beach and open air patio was fabulous (we fell asleep to the sound of waves every night); the swimming and snorkeling right off our beach was fantastic - I am not an adventurous swimmer but still saw many fish, turtles and a sting ray; everything was very well-managed and laid back. Ricardo, the guest manager, was a wealth of information, helped us with car arrangements, directions, dinner recommendations, etc. It was the most relaxing vacation we have had in years - no hassles, just a beautiful place, wonderful people, and lots of sun.
I stayed there for a week and evertything's worked quite well.
A slice of Heaven
We escaped to Coral Garden from an unhappy situation at another resort I won't mention. We arrived, and Ricardo came out almost immediately(guest services manager) to greet us. He was such a lovely man, who helped us. I believe it was Jeanne in the real estate office was also so generous, she helped us get all sorted out after switching resorts. The rooms are incredibly comfortable, and the patios that overlooked the reef were fantastic. The floor to ceiling sliding glass doors were to die for. The staff were all very friendly and nice.
Surikya (sorry if the spelling is not correct!) at the Beach Cafe was helpful, and we even got to sit up at the top of the restaurant at night!! Thank you for showing us the secret spot! Coyaba was fantastic, and we were even fortunate enough to meet the bartender (who gave me some tips on cooking ackee and saltfish!) and Paul and Karen, the chef and I believe owners. I had grouper served with a fantastic balsamic emulsion, and my fiance had snapper with the same emulsion. Our creme brulee was also fantastic, and to top it off, my grand marnier wrapped up my evening nicely. Matt at the on-site watersports center was also nice, helped us with some tips on beginning snorkeling. We did not see any turtles or sting rays, but did see at least 8 types of fish, and a lot of coral. Beautiful. I wasn't used to the idea of being in the "Big Blue" on my own, so will have to go back and do it again. We also went to Aqua, where I had some fantastic smoked conch with a lovely wasabi mayo emulsion, and a plate of peas and rice that was a great accompaniment. Kudos to Clive! Dinner was at Mango Reef, a 50 minute walk on completely soft sand. As we walked past our resort that we fleed from, I had a slight shiver as I imagined what my vacation would have been like, had I remained at the unnamed location. Mango Reef was absolutely lovely. Our trip to Provo was truly memorable, and we owe it to Joan (of Joan and Clive) who lived in Provo for a few years, and was back visiting. She generously took us around the area. Such wonderful people we met. Are we going back? Definitely.
I just returned from Providenciales and stayed at the Coral Gardens. I stayed from July 27 - August 2nd. I was deciding between three hotels, one being Coral Gardens, when the other two filled up. This was a GREAT choice! The staff was friendly, helpful, and informative. There is a taxi service that will pick you up from the airport upon arrival which works with the hotel. Just let the hotel know when your travel itinerary and they'll make your arrival and departure arrangements. The driver Sonny, is a talent in his own right! Ginger, the lady at the front desk, was most helpful. The first room was on the first floor and I requested to be moved to another floor. She informed me of one coming up the next day. I told her I was going to the beach. She said just to pack up my things and she would have the staff move my luggage to another room. What service! Kudos to the entire staff at Coral Gardens!
The food at the Coyaba restaurant was to DIE for! Fabulous chef and hostesses! The Tiki Bar, The Terrace Restaurant, and if you like Cuban cuisine, you MUST go to the Cuba Bella! The beaches were of powdery, white sand. Challenging to get off. Nothing a shower won't take care of. Great for snorkeling. Shopping: Ports of Call. Beware of the sun.
It is deceptive. The tradewinds may be cooling and the breeze feels great! You'll pay dearly later. Nothing that sunscreen can't take care of.
Great off the beach snorkeling
Stayed at Coral Gardens on Provo Feb. 8 -15, 2003. Resort is made up of owned condos, some of which are rentals, but yet run as a hotel with front desk, daily maid service, on site restaurants, spa, and dive shop. We booked a one bedroom condo, with full kitchen but no whirlpool type tub or washer and dryer (were coin laundry facilities on hand $3 to wash and $3 to dry). condo was around 1000 sq ft with 1 1/2 baths which was wonderful. Had balcony with table, chairs and loungers which faced the beach with a great view. What makes Coral Gardens great is that right off the beach is the Bight Reef with wonderful snorkeling. We snorkeled 2-3x each day seeing many schools of fish plus saw two stingrays. Others had reported seeing turtles, but it seems we were never in the water at that time. Tried many restaurants on island and our favorites were Coyoba, Hemmingways, Tiki Hut, Magnolia and Bay Bistro. A trip to the IGA will probably cost $20 for round trip taxi, then we spent about $140 on breakfast, lunch, snacks, fruits, and beverage type groceries. Only negatives with Coral Gardens is that they just don't have enough beach umbrellas to handle occupancy. My husband got up each morning and put our towels out on chairs, reserving our shade for the day (it seemed kind of "dog eat dog", but we have to have shade...) and the Coral Gardens beach does get a little busy with people coming from other resorts to snorkel at the reef, but in a way it adds to the people watching! I would stay here again in a heartbeat!
TripAdvisor Reviews Coral Gardens On Grace Bay Providenciales
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