Gatlinburg Falls Resort
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TravelPod Member ReviewsGatlinburg Falls Resort
The most horrible experience that I have ever encountered in my life at what is called a luxury cabin resort. What luxury anything do you know does not have any hot running water or water at all for that matter. The maintenance problems were an ongoing issue from beginning to end and the ataff were rude, unaccomodating and extremely unprofessional. Especially the guest representative by the name of Laney. I could not believe how rude she was. Whatever you do...DO NOT book a cabin at Gatlinburg Falls (Venture Resort). While the pcitures appear to be nice and all when you actually arrive you will be given a very rude awakening. Furniture is broken or nasty, hot tubs do not work or have not been cleaned, cabin appears to be wiped down but not cleaned, beds are old and uncomfortable and there is no kind of assistance once you begin to voice a complaint. Never again will I even utilize these cabins. the General Manager, Mr. Billy Parris should speak to me himeself to get the full story on how awful an experience this was for myself and the 12 other people that accompanied me in this anything less than luxury cabin. Heaven's Hidden View was absolutely the furthest thing from heaven than there ever could be. The guest rep Laney needs to be FIRED as she does not have a customer service oriented bone in her body. Completely disgusted and considering all the bad reviews shown, some even with the same issues we plan to take legal action against the resort.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
TripAdvisor Reviews Gatlinburg Falls Resort
Travel Blogs from Gatlinburg
... floods and devastation. A lot has happened while we've been away but we have been proud of the way our state has rebounded and are moving forward.
We're excited to be getting home tomorrow. We’ve been very fortunate through all our travels and have enjoyed sharing our adventures with our friends and family. We’re glad I wrote the blog because it’s already hard to remember some of the names of places we’ve been!
... the 25th year of the German reunification (1989). They were expecting thousands of people in Frankfurt and we actually ( on Saturday night) watched the major event on the TV. Dinner was at a very small local eatery where we had pork and potatoes ( of course) and wine. We sat at long wooden table with benches..family style. A neighborhood German place full of locals and fun to experience. We returned "home" and settled down for the night.
... YEEUCH! The rain was so bad at times I couldn't see a thing and found myself peering around my screen looking for the white line on the side of the road just to see where we were headed. It was not a comfortable ride at all. As Jude said, we used our imagination on what it would have looked like, especially in the fall. This is a ride I would live to come back and do. Of note, at the foot of the Cherohala, there is a visitor ...
We also had Krystal for lunch. This is
a place that does quite small burgers so you buy them by the dozen.
We decided to get 2 dozen between us knowing Josh can eat 3-5 of a
normal size burger if he is allowed. We got nothing else since you
can get fries anywhere and we had water in the RV. Verdict: Never
again! Eeeewwww. We were all hungry enough to have a couple, then
some of us just couldn't eat ...
... a little basketball between rain. Ben, Josh and
Kait took a swim in the afternoon.
In the evening we went for our second
experience at playing Bingo in a Yogi camping ground. This time it
was candy bar Bingo and much more enjoyable. Mainly because it was
dry. It helped that we won more candy bars than we put in! The movie
that night wasn't interesting to us so we hung out in the RV and had
an early night.