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Historical Traveler Reviews The Marstan Torquay
Excellent Small Hotel
We stayed here for 2 nights.Ian and Craig t(the owners),add a personal touch to your stay without being in your face.They are very accomodating and helpful.We stayed in 2 rooms,a new refurbished room ,and an older family room.They are currentley upgrading the hotel a room at a time, and the standard of refurbishment is very high.The hotel is spotless in every area,as were the bedrooms.The pool is excellent,as is the hottub.I wouldn't stay anywhere else in Torquay now.The dining room is a very pleasant place to eat,all food is freshly cooked and delivered to your table,a totally relaxing start to the day.None of the buffet difficulties here.They are very accomodating with children.
If you want to know you're going somewhere classy and private but unpretentious and friendly this is your place! As other reviewers have pointed out, the owners are so welcoming and nothing seems too much trouble! But they are great at letting you have your space and not being so friendly that you want to escape to your room.
The decor is excellent and very tasteful. We stayed in the 4 poster room and it was gorgeous and if the weather had been better we'd have been in the pool like a shot!
They do serve dinner there but we were going out on the Saturday night...they advised us on a great place to eat (Vanilla Pod if you're wondering) and even booked our tabel and our cab for us.
If we go back to Torquay we would jump at the chance to stay there again!
A nice relaxing time
Just returned from a four night stay. Can't say enough about Ian and Craig; they make you feel at home. I slept in and lounged around...they never made me feel that I was intruding and I have felt that way at some places. As a woman traveling solo, I felt safe. As new owners, they are in the process of adding new things (the new rugs were arriving the day I left) so the few things that need tweaking (new mattress in Room 1...a little lumpy but still restful) will no doubt be forthcoming. As an antique owner myself, I can't say my room was luxurious but it was homey and very comfortable (love those drapes!). And the towels in the bathroom were fabulous! The rest of the home was beautiful and very clean and serene. Plus, Ian and Craig introduced me to Battlestar Galactica...I'm hooked! I would not hesitate to stay there again and I recommend it highly.
A special memory!
Friendly owners for whom nothing is too much trouble. I first stayed in the hotel 2 years ago and then it was fairly good but a bit tired. Since then you can see that vast efforts have been made to refurbish the interior. Our room had a stunning new bathroom and was newly decorated with a new bed. The new owners have filled the place with antiques and it has a very homely feel. The bar is particularly convivial with a wide choice though its a bit on the expensive side. We were also brave enough to try the jaccuzzi which was piping hot. A few minor quibbles though, the restaurant - which is excellent - is not open every night and we didn't have a sea view. Otherwise superb, my wife and I will be returning soon.
This is a lovely hotel. The new owners were friendly and very accommodating especially to our early morning request for breakfast as we had a very early start.
The room that we stayed in was nicely sized with a nice size bathroom.
My only two complaints about the hotel were (1) the bathroom did not have a radiator which made it a bit chilly on a very cold night and (2) the bed that we had was in need of replacement. Woke up a bit sore from the coils in the bed.
However, with that said...I will definitely stay here again as I know that Ian and Craig the new owners are in the process of doing a refurb.
Wonderful service and ambiance. The perfect break.
We had 2 nights at this wonderful hotel. The peace and tranquility of the hotel relaxes you as soon as you arrive and are served with afternoon tea, homemade cakes and biscuits. Rooms were lovely and beds very comfortable. I felt we were at the Ritz as the furnishings were so lovely. The attention to detail was amazing.( china cups, tea etc in bedrooms and lovely bathrooms The beds were turned down each night with a chocolate on the pillow. Lovely white fluffy towels. We had a wonderful breakfast with bacon and sausages locally sourced and it was delicous. We had dinner on one evening and it was superb. The staff were helpful and friendly, nothing was too much trouble. We will be going back again.
Luxurious and friendly
Stayed here for five nights in a delightful king size room. Attention to detail is the order of the day; room and bathroom was spotlessly clean and although we did not sample the evening fayre, breakfast was a treat.
The hosts are genial and staff friendly and very efficient.
Overall, would recommend the hotel for patrons who like something a little different as the opulent furnishings are a sight to behold!
Absolutely the Best
Luxury and friendliness make this hotel the best we have stayed in in Torquay. We have stayed at several other small hotels there but this one is miles ahead of the game when it comes to luxury and friendliness.
I will say you get what you pay for.
Luxurious and friendly
A wonderful luxurious hotel. Great friendly staff and opulant furnishings. Attention to detail was the word of the day. It was almost as if they read our minds and we didn;t have to ask for a thing. The turn down survice was a great touch
we stayed in this hotel last yr for 2 nights rooms very clean the two gentlemen who run this cannot seem to do enough for you the hotel itself is full of antiques giving it a feel of a more upmarket place the food was lovely cant really fault it a nice time had by all and yes we will go back again
TripAdvisor Reviews The Marstan Torquay
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