Dishonest business man

As a gift to my 75 year old mother, I booked her a room at the Gibson Mansion, as she was to attend a 50th anniversary party in Missoula. Shortly after booking the room, Mom discovered the event was not in Missoula but in a town a good drive away. Tom, the owner, was notified immediately. He was very sympathetic and agreed not to charge if the room was booked by someone else. However, if it didn't get booked he said he would charge a $25 fee.

A few days ago, I found the full charge on my card. I emailed Tom to let him know, assuming it was an oversight. It was no oversight. Tom decided to go back on his word! Stating his "official" terms, he stood by his decision to charge full price, for a room not used, after he had agreed not to!

If he had said from the start that he would charge full price, she would have made the drive and stayed there. Instead I now have to pay for two rooms!

I emailed him again, and my mom called him, twice, to confront him and try to reason with him, but he would not budge or compromise at all.

He said he was, however, prepared to offer a 10% discount on a future stay. Yes, 10%. Now there's an example of a generous spirit.

Tom Malikie of The Gibson Mansion is a money-hungry and dishonest business man, and is certainly no gentleman.

Sincerely,

Tom Malikie

Owner Gibson Mansion Bed and Breakfast

Very Nice

We enjoyed an evening at the Gibson Mansion and wish we could have stayed a little longer. Tom keeps the house in Top Notch shape, all of the rooms are simply beautiful.

Gibson Mansion is excellent!

The Gibson Mansion will spoil you for many other B&B's! The property is beautiful, and every detail in the house is perfect; it is extremely well furnished and well-maintained. Tom is very friendly and helpful.

We stayed in the Master Suite which is a huge room (with a hard to find king size bed) in the front of the house with a balcony -- hammock and table/chairs included! 'Breakfast' is served twice -- first scones & coffee in the room then a full breakfast downstairs. One of the nicest things was that you can sign up for the 2 services at any time -- as early as 6:30 AM on Sunday morning -- so if you need to get going you aren't stuck with a set time, as at many B&B's. As I mentioned, the only bad part is that most other B&Bs pale in comparison -- hard to not be disappointed after this one.

Lovely place to stay

My husband and I stayed 4 nights at the Gibson. Tom, the Innkeeper, was very gracious and invitied our son (whom we were visiting) for breakfast each morning. The food was creative and very good and we enjoyed the conversation too. The mansion is nicely decorated and it was a lovely experience. We look forward to staying with Tom and his beautiful home on our next trip to Missoula.

Welcoming & Friendly

We have stayed at many b & b's but none as beautiful and welcoming as The Gibson Mansion in Missoula, MT. Tom was an excellent host and made our stay quite relaxing and comfortable. He even joined us for a glass of wine and good conversation in his garden gazebo after we came back from dinner. Tom's tray of coffee & scones delivered to our door, and breakfast (at the time of our choosing) was truly gourmet!

He really does go out of his way to make sure his guests have an enjoyable stay and will want to come back. If you want a personal touch, we would recommend The Gibson Mansion over any other b & b in the area, and certainly over any chain hotel/motel.

The Anderson's - from Kansas

Fantastic!

Everything about this wonderful house is lovely, but most especially, the host, Tom, does everything to make your stay comfortable. Very comfortable "public" spaces, beautifully maintained grounds, delicious breakfasts, and most especially, a coffee/tea tray with freshly baked scones at your door when you wake up = outstanding! We've stayed in many B & B's and rate this one as top drawer! Thanks Tom and Nancy!!!

Most comfortable bed I've ever slept in

We loved this place. Tom, the owner, loves his job and it shows in the care to detail in the home, the grounds and the food prepared. To have coffee or tea and scones waiting outside your door at your requested time and breakfast also at a requested time is such a nice touch. The room was clean, beautifully decorated and the bed was soooo comfortable I didn't want to get up. I wish we could have stayed longer to enjoy the inn, Tom's company and that bed for another night at least.

Enjoyable Overnight Stay at Gibson Mansion

My wife and I stopped at the Gibson Mansion for an overnight stay during a weekend driving tour. The mansion is wonderfully restored with an attention to detail that results in a pleasant, relaxing atmosphere. The proprietor, Tom, greeted us warmly and helped us settle in quickly. For dinner he recommended our favorite restaurant in Missoula - Red Bird.

Our room was very clean, comfortable, and tastefully decorated with period furnishings. The queen sized bed was perfect. In response to our request the evening before, there was a tray of rich, hot coffee and fresh scones outside our door at 6:30 am. Taking advantage of this treat we enjoyed a leisurely hour of sitting in bed, talking, and watching the colors of the room as morning sunlight streamed in through the windows.

At 7:30 am we went down to enjoy a delightful breakfast in the dining room. Fruit, orange juice, coffee, ham, and "Dutch babies", a European style baked pancake with whipped cream and huckleberry. Yum!

After breakfast we had a stroll through the gardens and then said farwell to continue our driving tour south. I would definitely stay at the Gibson Mansion again and will recommend it to my friends.

I only hesitate to give the Gibson Mansion the highest rating due to the fact that the building is located in a newer part of Missoula, a little south of the historic neighborhood. Originally the building was in the historic neighborhood near the University but relocated in the late 70's to avoid being torn down. However, this slight distraction was easily offset by the top notch aspects of the experience in every other way: the beautiful restoration of the building, the quality of the furnishings, the gardens, the food, and the friendly warmth of the proprietors. I am looking forward to staying at the Gibson Mansion again with Tom and Nancy the next time I am in Missoula!

You should stay here.

Loved this inn. Admit that on our initial drive to the inn I was a little disappointed to realize it's on the edge of town, and that a more modern neighborhood has grown up around the home. However, the wonderful care, tasteful decor, immaculate room, great matress, and lovingly tended garden quickly converted me. Each morning there is a wonderful homemade scone and tea/coffee waiting for you outside your room... followed by a full breakfast. Highly recommend. Had a relaxing and wonderful stay. During the visit, we compared this inn to others closer in to the historic district, and realized we were very fortunate that we stayed here. Hope to return next year. Bottom line: owner loves this home, which really shows.

Pampered at the Gibson Mansion Bed and Breakfast

We had a wonderful stay at the Gibson Mansion Bed and Breakfast. The room was clean and tastefully decorated. The Mansion had lovely antiques, original parquet floors and woodwork. Not only was a full breakfast provided at the time you request, but a tea tray with coffee and scones is delivered to your room every morning, as well. This was scheduled for delivery at a time of your choice. Tom, the proprietor, was very helpful and accomodating. Coffee is always available and homemade goodies are out daily.