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Historical Traveler Reviews Esperidi Resort Sant'Agnello
Having really enjoyed my stay at the Giardiono delle esperidi I was very surprised with the reviews. Yes the chalets are not a five star hotel but for the money they are above average. I would recomend booking a superior chalet with air con. The camp site is quite far out of sorrento but the bus service was fine. Overall the camp site was very clean, the gardens were nice, there is car parking and the chalets are quite private and give you a lot more room than you would get in a hotel room. The pool is lovely but it is a hassel to wear the caps.
I would recommend staying here if you want to do sorrento on a budget. My husband and I stayed in rome and then sorrento and we went everywhere in the almalfi coast. In paying less for accommodation we had lots of money to spend on excursions. In addition you will find the hotels in sorrento are not self catering.
Last spring my husband and I tried to book this hotel through their on-line service which was administered by a company called WorldRes. What a nightmare that turned out to be!
We were looking for a budget hotel in the Sorrento area for 7 days in July of 2004. We chose Giardino delle Esperidi. After the initial booking we needed to change the dates slightly to suit a change in our itinerary. A day or so later I happened to discover the Tripadvisor website and was not very impressed with the quality of the hotel, judging by the comments of other travellers. We decided to request a cancellation of the entire reservation. Esperidi's policy states that 100 percent of your deposit will be returned if your booking is cancelled 14 days prior to your stay. Since this was still March, we assumed this would not be a problem. Our nightmare began when we received our Visa statement for the month of April. We had two charges, one for the original booking and then another for the modified booking. We were booked two times! To our added shock, we were not charged just the deposit, but the ENTIRE STAY, TWICE. At first, we were not too worried as we felt that it was just a clerical error and the whole thing would be cleared up with a phone call, fax or email. Well, that was not so!! WorldRes washed their hands of the entire problem and said that we needed to deal with the hotel directly. The manager of Espiridi, Raffaella D'Esposito, acknowledged the error and said she would refund us the total amounts of the two bookings. We then began a series of communcations through email and fax that led to empty promises. She promised to refund the amount to our Visa, but emailed us later that she was not able to complete the transaction. We even provided her with a bank account to deposit the amount through Bank Wire, but still no refund. She kept claiming that the refund was in process, but still, after two months, we had not received our refund. We finally had to proceed with the long and onerous task of filing a claim through Visa.
We went on our vacation and returned home before this whole messy business was behind us and we had our refund through Visa. I can't speak for the quality of this hotel, but please be warned about the shady way that this hotel does business. WorldRes is another company I will also avoid in the future. We spent 7 wonderful weeks in Europe staying at hotels and B&B's that we booked ourselves through online or fax services and we had no other problems with deposits or booking transactions. Giardino delle Esperidi was the only bad experience!!
The brochure and website say that you don't have to give up on the all the comforts offered by a normal hotel. I beg to differ! The pictures show the only two refurbished bugalows, and the rest are like garden sheds or dog kennels. The standard bungalows are tiny hot houses with no air conditioning and old run-down bathrooms. Not to mention ancient beds.
In August, the entertainment, that you pay 40 euros each for on arrival, is a bunch of talentless local twenty-somethings shouting and playing Eurovision entries very loudly all day, except from 2 -4pm.
The pool is lovely between 2 and 4pm, but you must wear the compulsory swimming hat - unless you are the entertainment staff!
If you are looking for a relaxing holiday, this is not the place to go. However - The Amalfi coast is beautiful - just pay a bit more and don't stay here. You could say, you get what you pay for - but sadly, not even that!
OK but too far out of town
Having read these reviews after I booked, I was not feeling too comfortable. The reality I found was better than as portrayed on here, but only enough to say the experience was passable.
Pro's: 1- Esperidi is quite cheap (if you avoid the extra charges), 2- a free beach is about 5 mins walk away. 3 - rooms are quite reasonable
Con's 1 - Sorrento town centre is about half an hour walk away - not fun if you are walking through the summer heat. The public transport runs (irregularly) about every 30/40 minutes. We ended up hiring a car (60 euro a day) to have easier access into town. 2 - Hidden charges - watch for the air-conditioning charge and the pool access "club-card" charge. 3 - Pool rules are as stated (including the need for a swimming cap!!), so if lounging by the pool is your thing, you may want to consider this carefully.
Otherwise 1 - we found the staff courteous and helpful, but not always obliging. 2 - their website does look more glamorous than the reality.
Would I stay here again? No - its too far away from Sorrento town centre.
If it was closer to town, would I stay there again? Yes.
As a side note - Sorrento, Capri and the whole coastline are absolutely beautiful. If you get the chance, do check out this lovely part of the world.
Will be back next year!
I was very worried when I read the other reviews but luckily, was pleasantly surprised with the place. We had a nice chalet,one of the "superior" ones, set amongst lime trees and it was very clean and tidy.
The staff were friendly and helpful and the pool area lovely- certainly there were rules about the pool & surrounding area, but this just meant that it was quiet and clean all the time.It took us 30 minutes to walk into the centre of Sorrento and the walk was lovely because the scenery was so beautiful (in a couple of places, there were no footpaths and you have to get used to avoiding oncoming scooters!)We will be booking again for next year as it was inexpensive, quiet and enjoyable.
Fully agree with 'The prison camp', just a couple of other points though, upon arrival we discovered a strong smell of gas coming from below our 'shed' and a faulty hob therefore no means of cooking. We demanded that we were moved immediately - which we were, only to treated as if we'd done somthing wrong by one of the many misserable members of staff. All in all don't bother - if you really want to visit Sorrento pay a little more and stay in one of the many central hotels.
The Prison Camp
Where do I start?? The brochure gives the impression of a site full of luxury appartments, quality Bar/restaurant, pool and large gardens.
Most appartments are small huts with rusty tin and asbestos roofs where you walk into a bedroom with a bathroom at the rear.
The few larger appartments are better but have no proper living room and a tiny corner for a kitchen with few utensils.
The swimming pool and area is good but the rules are impossible.
1) No sandals to be worn so your feet must burn as you walk to your sunbed.
2) No laughing or other similar noise.
3) No noise whatsoever between 2- 4 (The owner's siesta).
4) No splashing in the pool or balls or rubber rings etc.
5) you can only have sandwiches at the snack bar but the owner and her family eat cooked meals in front of you.
6) no smoking with an ashtray on a table by your sunbed.
7) no sitting on the side of the pool with a drink in your hand 8) you must where a cap in the pool and shower before and after.
9) basically you must feel tense and don't enjoy yourself too much.
To add insult to injury you have to pay extra for the use of the pool and rules that go with it. Approximately £50 per head per week.
Then there are the night rules.
1) Lights out at midnight 2) No talking or laughing outside your room or you are told to shut up by the night porter who thinks smiling must be an offence.
Check your booking carefully.
Echoing other comments, make sure you get a bungalow and air conditioning - the huts are like garden sheds and unbearable, hot and grotty. Make sure you confirm in detail the accommodation that you require.
On the plus side, the pool area is great and the staff friendly and helpful. Lots of hidden costs tho' as pool costs E5 per day and the air con E100 per week on top of the cost.
Long walk to Sorrento and transport unreliable. Taxis are extortionate.
You get what you pay for
We found the place to be adequate. In my opinion you get what you pay for. The staff were extremley helpful, the place was clean and tidy, but my one tip would be pay the extra for air conditioning. The bus stops right outside the complex and for 1 euro you can ride into Sorrento. We were there in June and the buses ran every 20 minutes or so. The trains are also good value so getting around is not a problem.
A good reasonably price place to stay.
More like a campground than a hotel
We were suprised by how our chalet resembled a kids camp cabin more than a hotel room. The bed was the worst part of the room. It sunk in about 2 feet in the middle and was as thin as a pancake. The room was also very humid, and the bathroom was mildewy and dirty. Most importantly, it is a 45 minute walk to sorrento city center and the bus does not pick up every 30 min. as claimed. Also, the kitchen consists of a stove in a closet and is not very practical to use. Find somewhere else to stay closer to town.
TripAdvisor Reviews Esperidi Resort Sant'Agnello
Travel Blogs from Sant'Agnello
... to fit the whole thing in. Next up we were expecting the bill, but to our surprise got a lasagna instead. It was a numerous few minutes as we tried to squeeze in bite after bite, the Italians in the deli laughing at our struggle. We almost made it but had to settle with leaving some leftovers. We were full to bursting when the cake came, topped with a sparkler. We felt obliged to eat some, so we ate the edges of the cake with was a bit crispy and coated in icing sugar. ...
... One was the Amalfi coast, the other was the Blue Grotto.
The Amalfi trail held little appeal. I mean, one can only stand so many vertical surfaces and hairpin turns and we had seen enough of those, by accident or otherwise. So the Blue Grotto it was, only this time we would organize it ourselves and take the boat ride completely around the island. It was a good choice.
As we set out for the harbor again Malcolm had an attack of panic because ...
... mimosa, bougainvillea, and the like.
The town is packed: having a coffee in the Piazza Umberto is unpleasant as the coffee is terrible and the crowds are too much.
The only way to get to the Villa Jarvis, the Palace of the Roman Emperor Tiberius, is to walk, which takes 45 minutes and is uphill, so it was a good bet that few tourists would venture there. The Palace is built on a headland overlooking the Bay ...
... it was a definite must see if you are in the area, however, that being said I would do it as a passing through day stop as the surrounding area is rather boring. We wish we had of just trained in and spent the day there and kept on our way in the evening as there is no real point to camping there. Not to mention the campgrounds are overcrowded and not enjoyable or well facilitated. All we wanted was a picnic table or in the caravan’s case more than 6 feet outside ...
Naples is a huge, fast-paced city and we had been warned repeatedly to hang on tight to our wallets and special possessions. We didn't experience this scary situation because we chose to avoid Naples opting instead to visit the Isle of Capri, Sorrento and Pompeii. We prepared for our earliest departure of the trip and met our tour at 7:05 AM. First stop was the pier where we boarded a jet foil for the 45 minute trip to Capri. After arrival on the beautiful ...