Cragun'S Resort On Gull Lake
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Historical Traveler Reviews Cragun'S Resort On Gull Lake Brainerd
1970's or possibly 1980's decor. Linoleum floors and double beds. Fairly clean. Eight of us stayed in a two bedroom house for two nights. While we had a great time I thought that it was a spendy weekend to pay over $300.00 per person to share a double bed with another person and share the room with two other people also sleeping in a double bed. A facial, pedicure, and massage were part of the price but overall I felt it was way overpriced for what we received. Most of the girls complained too about having to wash their faces at a sink with the staff person watching to make sure you did not miss cleaning any spot on your face after the facial. I thought the massage was very good and the pedicure was pretty good.
Nice winter getaway
We spent the weekend at Cragun's using their winter funfest package. We didn't expect 4 or 5 star accomodations so we weren't disappointed at all. We stayed in a hill side cabin and felt it was quite clean and comfortable. I wasn't impressed with the hallways in the motel area. They are long and dark and showing signs of definite wear and tear. Our cabin was nice though. And warm for this time of year. We had a dinner and breakfast as part of the package. The food was just buffet style but had a little of something for everyone. It was enough to fill our stomachs. The activities they offer in the package were fun for the kids. The wild animal show was very entertaining for its small size. We would return again in the winter for something to do. My kids loved the dog sled ride. It's not a fantastic resort but it is a nice winter break.
Worst spa ever!!
The so-called "spa" does not deserve the title. I read the previous review and was prompted to write because my friend and I had an equally disappointing experience.....possibly worse. We each had a massage, a pedicure, and a facial...............for a total of six services --all overpriced and all unprofessional. On the plus side, the resort is in a lovely part of the country. It attracts many returning guests. The resort staff is very friendly and helpful. BUT the spa is the worst I have ever seen.
Great family resort, hated the spa!
We stayed in the Shoreline Suites which was very nice and had good use of space. They could use some updating. Very 80's decor. Our kids loved the activities, bonfires and camp. However, my sister and I went to the spa and were dismayed at how we were treated and what kind of amateur service we received. The ladies who worked there were more interested in talking to each other and goofing around then paying attention to us. They seemed very immature and not very experienced. The facial was basically a mask left on for 10 minutes and then a massage. We had to wash our face at the sink ourselves when we were done. It was very pricey for this terrible service. So, go to Craguns for the kids; but drive somewhere else to enjoy a spa day.
Had a nice time
After reading some of the other reviews, I wasn't sure what to expect when we arrived at Cragun's. We found ourselves suprised then at the very nice time we had there. Our room was huge, and though the fireplace was tiny, we thought the room was clean and pleasant. In other hotels I have stayed in, we awake as soon as anyone starts talking in the hallway. But we were both thrilled at how quiet the place was. Maybe it was just a quiet group, but we didn't hear anything, and we loved it.
We also had a great time in the game area, playing air hockey and ping pong. We wished we'd had brought our suits, as the pool and jacoozi looked great. The food was only so-so, and would have seemed over-priced if we hadn't gotten the room as a package. The only beef I have is that I went up north for time in the woods - Cragun's has no woods. It's very developed and commercial. But there are a thousand things to do there, and we had fun. We plan on going back.
I would have to say this was one of the worst places I've ever stayed at. The hotel is down right ugly and overpriced. The rooms are very outdated along with the pool area. It takes forever to get to your room - it is a maze of long long hallways and stairwells to get you to anywhere you might want to go. When you actually find the pool/game area it is very dissappointing.
We stayed a thursday night in mid-October. They put us directly next to a group of college kids that were there for a senate conference. I felt as though we were on spring break.
The worst part came in the morning. My daughter was taking a shower when I heard glass break and screaming! A glass globe from a light fixture which was directly above the bathtub fell onto my childs head and broke. The entire bathtub was filled with shards of glass. She had quite a bump on her head and thankfully only a few cuts on her leg.
They were not as concerned about this situation as I was. They did comp our room and asked if she was ok. I asked them to fill out an accident report which they never did. We packed are bags immediatley and will never go back!
Please save your money. Maddens and Kavanaughs are both next door and are absolutely beautiful and friendly places to stay.
Yikes! We were warned not to go! But the kid's activities enticed us so we tried the place. All we wanted was a short getaway... but it was the worst place we have ever stayed! We asked for a poolside room, and it was vile! After being shocked at how outdated the room was, I decided to pull the blankets back and check the sheets...and there was a 'hair' on the white sheets! So we asked for another room and it was just as gross. The bathroom ceiling was coming down in junks, the carpet was so dirty I had to lay towels down on the floor to walk on! YUK! PLUS!!!! It stunk! It was supposedly a nonsmoking room but it reeked of stale smoke. It didn't help that all the patrons and staff who smoke, stood outside near a stairway which funneled the smoke throughout the resort.
The next morning we ate at the free buffet, the food was gross. It was like hospital food in the sixties.
The resort obviously tries to cut corners and does not care about quality. It is quite obvious the owner does not want to invest any money in updating the property! We asked for our money back and we were satisfied, but still very disapointed.
Wonderful Family Place
I read the other reviews and felt a need to tell about my experience.
My family had the best vacation at Cragun's. All the staff were very friendly and went out of there way to help us. The kids programs were excellent. The food was great. I felt the welcome was great - not at all Nazi like. My family can't wait to come back next year. I definitely recommend this place to anyone wanting a great time.
I have travelled to the Brainerd area on business four times within the last few years, as well as to many locations all over the midwest and east coast, and I can definitely state that Cragun's has to be one of the most overpriced, overrated destinations I have ever travelled to. Sure they have many activities and it is a family destination, but everything has a 'camp' feel to it. The facility is aging, the staff are not overly enthusiastic and the food is not good at all. You get the feeling that they are awfully proud of their 'resort'(ie, price) but much of that pride is misplaced. Overall, I avoid the place.
If you like rules and regulations
Good food, nice setting, confusing and poorly located road signs, a rules, rules, rules. When you get to your room, a recorded phone message will bark even more rules at you. Actually most of the rules are for everyone's well being, but the tone is kind of like a Nazi POW camp. Some rooms are pretty far from the lobby and pool. Management seems just a little too uptight to really call this place friendly.
TripAdvisor Reviews Cragun'S Resort On Gull Lake Brainerd
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