Aloha Guest House
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TravelPod Member ReviewsAloha Guest House Captain Cook
The most wonderful breakfast. The best fruits in the world with fresh waffles and pancakes! Good treatment from the owner and a beautiful view of the see.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Aloha Guest House Captain Cook
Wow! What a View!, and the Aloha spirit is alive and well.
This place has got to have one of the most spectacular views on the Big Island. Nestled about a mile up a very rustic road (a challenge for other than a 4 wheel drive - but well worth the drive) this B&B has it all. Comfortable, clean and modern rooms; a great hot tub with view; great breakfasts; with gracious and friendly hosts. About a half hour from Kailua-Kona with a stunning 180 view of the coastline, including the famous "City of Refuge". Close to snorkel and kayak areas, and on the way to the Volcano. We were grateful to the owners for their expert advise. Will definately stay there on our next trip to the Big Island. Will also recommend it to all of our friends.
We spent five nights at this bed and breakfast, and wouldn't recommend it. First and foremost our issue was that the hosts were not at all friendly. They of course live in the house, and if you want to share the common rooms, you share with them and they are not engaging at all. We felt as though they would just as soon you didn't disturb them. Breakfast is non-existence. A bowl of porridge one morning, mango slices the next...and that was it! Nothing to choose from and if you have any dietary restrictions, forget it. You cannot wear shoes in the house, which is understandable, but when my partner tried to explain that he has MS among other health issues, it didn't seem to matter. He was made to feel so uncomfortable about wearing shoes in the house that he went without and spent much of our time in Hawaii in unnecessary pain. The setting is beautiful...but the drive up to the house is jarring. Make sure to rent an SUV and be prepared to get rattled on the drive up the hill. For the amount of money this place cost...and compared to previous guest house experience, we were very disappointed. It's a good think they make you pre-pay, because had we not already shelled out the tidy sum we did for 5 nights, we would have left after 1.
beautiful site: great seeview, surrounded by tropical vegetation, gorgeous rooms!
most friendly staff, providing answers for so many questions and making us feel comfortable and at ease
wonderful food, fresh and healthy, prepared with love
one of the cleanest places we've ever stayed!
very peaceful and relaxing!!!
we just fell in love with that place!
No Aloha Spirit at Aloha Guest House
The following situation occurred on May 14-15, 2006 at the A- Aloha Guesthouse, which is a misnomer, since the "spirit of Aloha" was nowhere to be found there on these dates.
In February, when we were first planning our trip to the Big Island, we had been checking the websites of different guesthouses and came across the A-Aloha, which seemed very nice and decided to book it, based on what information was presented therein. Upon booking, my partner received an e-mail with the booking invoice and a disclaimer that guests should "rent a car with high clearance or a 4-wheel drive if we were uncomfortable driving on old rugged farm roads". The form also stated that "many of our guests drive a regular sedan". Concerned, my partner called the A-Aloha before signing the agreement and spoke directly with the owner, Johann Timmermann about the how bad the condition of the road actually is, and if indeed we did have to rent a 4 wheel drive vehicle. Mr. Timmerman responded that it was a gravel road and would not be difficult to drive with a regular sedan, that a 4-wheel drive was not necessary and we need not worry about renting a regular sedan. Based on this information, and not wishing to rent an SUV at higher rental rates, on 2/26/05 we proceeded to book the A-Aloha for 3 nights at a rate of $190 per night. If we had been told that an SUV was indeed necessary, we never would have booked the A-Aloha. We booked a 2005 Chevrolet Malibu sedan from Alamo at Hilo Airport.
When we turned from highway 11 onto Old Tobacco Road at around 7PM on Saturday 5/14/05, we were totally shocked to find a road that in most places was only dirt and even where it was "paved" was filled with ruts and deep holes. Additionally, many places were so narrow, with a sharp drop off on one side and/or lava rock walls on the other, that if another vehicle were encountered, the only option would be to back up over the ruts and deep holes and risk damaging the undercarriage of our rental car. Our vehicle did bottom out several times, scraping the rocks in the road as we moved forward at a crawl pace. It took twenty (20) minutes to navigate the one mile up the road to the guesthouse, and when we arrived at the top, the darkness of night had set in.
What the owner of the guesthouse failed to mention was that this type of road violates the rental agreements of many car rental agencies, including Alamo. We spent one night at the A-Aloha, and since it was dark when we arrived and not wanting to risk the dangerous road at night, (perhaps meeting other expected guests, who had not yet arrived, making their way up the road) we went without having dinner, because we could not and would not drive back into town.
At the time of our arrival, we were "greeted" by Greg, an employee of the guest house who immediately upon our getting out of the car, preceded with the litany of "rules" for the house. First was that we had to remove our shoes... not uncommon in Hawaii, and we understand this, but because the owners have a dog named Mango who will chew your shoes if left unattended, we were to put our shoes in an outside cabinet. During the tour of the house we were told not to let the dog in, even if he persists. Also, do not let the cat into any of the guest rooms. Breakfast was at 8 AM sharp. When asked if we should happen to be a few minutes late due to attending 7AM mass at The Painted Church, we were told that there "might be some food left, but they wouldn't guarantee it". The kitchen was off limits to guests and a "velvet rope" across the kitchen entrance was a reminder of that. There was no concern shown that we had not had dinner and would not be going into town due to the road condition. We do realize that bed and breakfast inns do not usually also serve dinner...
When we settled into our room, we found the book of house rules. The first page was devoted to what seemed like a tirade about room keys. Essentially it related that guests in the past have taken the room key home with them. As a result, the owner will be "glad to bill your credit card $25.00 for keys not returned". Concerned, since we did not receive a key upon checking in, we inquired about this and were informed that no room keys would be issued. All guest rooms are kept unlocked at all times as is the main door to the house. We were told that there had not been any incidents of theft.
As we continued to read "the book of rules", it was noted that the coffee maker and grinder in the room were provided for guest use, and that the management "would be happy to sell us one pound of Kona coffee for $21.00".
One of the "rules" that, in our estimation, is "nickel and diming" guests is the stated fact that towels will not be changed daily and should not be thrown on the floor after use. If guests wanted clean towels daily, they were available for an additional charge of $5.00 per day!! At $190 per night, guests should expect to receive clean towels daily as well as "maid service". The rules stated that guest privacy is respected and that management would not enter rooms... which left us wondering if they even made the beds in the morning. With louvered doors on all of the guest rooms, conversation must be kept quiet, as it could be heard in the neighboring rooms. We chose not to remain here for our intended stay, and proceeded to book alternate lodging for the rest of our visit on the Big Island, rather than let the lack of "Aloha spirit" at the A-Aloha guest house spoil our vacation.
The following morning, Sunday May 15, we chose not to navigate the dangerous road to attend Mass at the Painted Church's only Sunday service at 7AM. We attended breakfast at 8 AM sharp, and were surprised to have the owner and his employees sit at table with the guests and serve themselves from the buffet-style breakfast of scrambled eggs with sausage, fruit and bread. There was just enough food to go around, and if anyone wanted seconds of the eggs, they were out of luck. As gentlemen, we refrained from discussing any of our concerns regarding the guest house while at the breakfast table with other guests present, but kept our conversation limited to other travel-related topics.
After breakfast, we returned to the "community room" (which was supposed to be for use of guests as well) and found the owner Johann Timmermann and two other employees of the guest house lying on the couches watching television. (It was the same the evening before, with two employees lying on the couches watching television... not exactly inviting for guests to feel welcome in this room.) When we asked to speak with Johann, he did not get up from the couch but remained lying down as we discussed our concerns about our rental car possibly being damaged by the treacherous road, and that we had checked our Alamo rental agreement, and driving on such roads would void our rental contract. Mr. Timmermann's response was that we should go and rent an SUV (at our additional expense) or should have rented from a local company that does not impose road restrictions. We stated that we felt that he had mis-represented the condition of the road as satisfactory for ordinary rental sedans, and that we had no intention of spending additional vacation funds on a 4 wheel drive vehicle, just so we could navigate the "old farm road" to the guest house. We requested a refund for the additional two night's stay, which was denied by Mr. Timmermann, who then responded that we had "no sense of adventure"! We indeed do have a sense of adventure, hiking around Kilauea crater and over the lava beds to view the active eruption on the Big Island. But our sense of adventure did not include at least two daily trips on the unpaved rutted road to the A-Aloha guest house (that had shown us no Aloha Spirit at all)! Mr. Timmerman never rose from the couch, but returned to watching his television as we departed the room.
And so we packed our belongings and made our way down the old road, taking a full fifteen (15) minutes to crawl one mile, and meeting one car making it's way up the hill, causing us to back up until the oncoming car could pass. We shook the dust from our sandals and moved on to stay at another lovely guest house only a few miles away on a paved road and welcomed warmly by the owners, with beautiful Hawaiian music playing in the house and lush tropical landscaping surrounding the charming house. The Aloha spirit had returned to us here and we enjoyed our two last nights on Hawaii, thanks to the warm hosts at our new guest house.
We would never recommend anyone to the A-Aloha guest house in Captain Cook, Hawaii. The total lack of concern for our situation shown by the owner does not represent hospitality... the very core of his business.
We stayed here in March 2005 and were sadly disappointed for the cost. First of all this is a gay bed and breakfast. This should be more clearly disclosed to those contacting the owner. We are not adverse to gay couples just did not like the atmosphere here. Also, the breakfast is very light. Not at all what I would expect at a B&B. Juice from carton, only one choice of food (which I was alergic to!) and such. The first morning we had no hot water for hours because the owner forgot to reset the switch on the solar heater. The guest rooms are right below the living area and it was very noisy. The owners had guests over (small party) so we felt uncomfortable going up there and we had no where else to go. There is no seperate living area for the guests. The room we had looked like it had a private lanai from virtual tour but it was common lanai and we had people right outside our room. So, if we wanted air (only option as no airconditioning) then people could here everything we were doing. And vice versa, we heard it all. Finally, it is not a road up to this place but a goat track! I live off a dirt road and that does not describe this. Very hard climb up a mountain on a very, very rough small track. Not much coming and going.
OK, but wouldn't recommend it
Great views from the top of the hill; however, I wouldn't recommend because of the following:
--I agree with the review on it not being clean.
--We stayed in the guest cottage; in the room next door was the very loud water pump for the place which went off at regular intervals day and night (sounded exactly like my garage door opener). When i asked about it, they said it was just fixed, and it used to be worse!
-- In no way is it close to the beach, as you need to go down a very rough road (very slowly), then down the hill -- takes 15 to 20 minutes.
People were nice, though.
Welcoming, beautiful, convenient location
Hale Aloha Guest House is great! Beautiful location about a mile up a hill overlooking Kaleakekua Bay near Kona. A good location for exploring the southern/easter coast of Hawaii. Johann makes a great breakfast, and serves delicious locally-grown coffee in the morning. The rooms are all beautiful, and the location is secluded (though there are some neighbors, it's located atop a VERY steep driveway - 4wd is recommended) and relaxing. Johann runs the guest house in an ecologically sound manner, and there's a water catchment system and green appliances. They respect your privacy, but when you want some good recommendations for eating out or sightseeing, they're there to offer you their suggestions. There's a hot tub, guest cottage for multiple people, or romantic rooms with beautiful views of the ocean and bay far below.
Note: this establishment is gay-friendly (we're not gay, but we don't mind if other people are!), so if you're uncomfortable with that, you may want to stay elsewhere. Otherwise, Johann is an excellent host, and you should definitely stay at his beautiful B&B.
The Real Hawaii
Just awesome!! Beautiful setting, great food, Johann and Lino were wonderful....
We reccomend this place to all travelers in Hawaii. We miss it!!
We loved staying in the Horizon room. What a view, and a great shower.
There are better places to spend your money!
The location is awesome as is the house and the view. But, the place was not clean, the breakfasts were skimpy--you were hungry an hour later, and the prices high for what you got! This was truly a disappointment!
Peace, Quiet and a great hot tub with a view
Hale Aloha Guest ranch ( Captain Cook, Hi ) is one of the most enjoyable, relaxing Bed n Breakfasts I've ever been to.Nestled in a scenic 1500 foot vantage at the end of a fairly adventurous farm road, Hale Aloha is a quiet, friendly place surrounded by forest, a mac nut orchard and citrus. The neighbors grow coffee.The house is open, spacious and has some of the most incredible views on the island. Waking up in one of the gorgeous front bedrooms to a spectacular view of the Kona coast is a great way to ease into the day... followed by one of Johann's breakfasts and local coffee at 8. There was a pretty diverse mix of interesting people staying at Hale Aloha that week and we got into some very entertaining discussions over breakfast..Kealakekua Bay and the City of Refuge are close for both snorkeling and kayaking and you can check conditions by looking out the window. Kailua is just down the road and there are several wonderful restaurants on the way. The volcano park is an hour drive or you can just relax in the hammock and read. Night star watching from the hot tub is pretty great too.It's been a year since my last trip but just thinking about being there puts a smile on my face.. Time to call the airlines..
TripAdvisor Reviews Aloha Guest House Captain Cook
Travel Blogs from Captain Cook
... a great time together but the joy in my friends voice was wonderful.
OK, now I'm ready to head down to the big little town of Kona for the parade and fireworks.
This little small town parade reminded me of the ones growing up in Medical Lake, Cheney and Spokane. Lots of little kids, puppies, and floats that looked a lot like decorated pickups and cars. Oh yea, lots of politicians too.
Did you notice the JROTC, yup my nephew Michael started his military career in ...
Coffee and reading books and brochures on Hawai'i. Making plans for things to do. Went downtown to poke around the remaining strip. Saw the Kailua-Kona pier, Ahuena Heiau which was the personal Heiau (temple) of King Kamehemeha close to his residence. His residence was very large for 1819. Nearby is Hawaii's first church. The King is the dude that combined all of the ...
... harvest festival for the Polynesian god Lono, and coincidentally the form of Cook's ship, sails and rigging, resembled certain significant artefacts that formed part of the season of worship. On the beach, we saw the monument where Captain Cook buried one of his men which was the first English service in Hawaii. After a month's stay, he resumed his exploration however, the ship's foremast broke, so the ships returned for ...
... Laura even bought the $9 white pineapples for us as dessert. It's not quite ripe yet!
Back to hotel. Trying to figure out what kayak/snorkeling company we'll go with when we leave for Maui tomorrow. Curtis was long in la-la land.......
I think we'll pass the Manago breakfast tomorrow, even though it's only $6 with papaya, lots of food....don't think our stomach could handle more food after tonight's dinner!
... up the fellow sitting next to him about Estes rockets and who knows what else. Mac is such a social kid, as we’ve stated many times before. This time we were 4 across, with Cheryl at the window, Josie in the middle, Mark on the aisle and Mac across the aisle. He also started talking to other folks on the plane around us and discovered that he knew kids they knew whom also went to Wydown, then proceeded to tell them about Josie and where she went to ...