The park is a wonder to behold, the people are nice and very helpful, but the systems they use are somewhat disjointed. We signed up for a 10:00 tour online. We came to the park one day early because there was no time stamp on the reservation confirmation we printed. At the outdoor center we received a time stamped tickets for 10:00. We left to explore on our own.
About an hour later, we received a call telling us our time had been moved up to 9:15. We said OK. About 15 minutes later we received another call stating that our time had been changed to 8:40. Each time change came with a new bus number.
We arrived at 8:30 and no one seemed to know where were were to go or when the bus would leave. They finally got organized and we pulled away from the centre sometime after 9:30.
The tour was quite informative, but it was only about 2/3 as long as advertised.
Next we ate lunch in a disorganized lunch room where guests were helping other guests find the proper line and place to get and pay for food. It took 3 tries to find all the condiments and I snatched the salt from the desk of the cashier when she was not looking as there was none on the outside table, nor on the condiment stand.
After lunch we had a 1/2 hour to get to the bus that would take us to watch the dog sled demonstration. I went to the bathroom while my wife walked back to the get our cameras. When I arrived at the bus stop, the driver was about to leave. I asked if she would wait for my wife and she did.
It seems that the time advertised for the bus was exactly the same time as the start time for the demonstration. Luckily I was able to hold the bus for my wife or we could have missed the entire demonstration.
Once at the demonstration site, the sled dogs are marvelous. We enjoyed the informative narration and getting to see the dogs run.
We were concerned for the safety of other visitors however. We were cautioned that some of the dogs were available to be petted and other we should not touch. The ones that were not to be touched were roped off, yet several children were going under the ropes and playing with the dogs. No one said anything. That was concerning.
Would we come back? Yes! The park itself is something that everyone should see at least once because it is one of the few remaining natural ecosystems left on this planet. The parks department seems to be doing an excellent job of protecting it while allowing visitors to get a glimpse of how nature works its magic. If they just had someone to organize the process so it was a more predictable, Everyone would be much happier.
I could claim it was a one time thing, but I heard from several locals including one park employee that this was just business as usual at the park.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.